There are multiple facilities at the Sarah community so I can only talk about being 1-year at the…read moreindependent living portion known as the Naomi House. The community is run well. Take good care of cleanliness and upgrades via renovation. The food is acceptable but nothing great. They have social programs 2x daily but could be make a greater effort to alternate times for physical activities. They are fairly consistent with response time to residents needs. I cannot speak to the rehab department, skilled nursing care or assisted living as of yet but satisfied enough to move mom into assisted now that she is nearing 94 years old.

My mother was there for a short time before having to be admitted to the hospital. Her care was…read morepoor. The staff was very negligent of her needs. It took days to get her medicine or have labs drawn/tested. Supervisors were never available to ask questions or share concerns.

My daughter had an allergic reaction to her scheduled allergy shots by another provider about an…read morehour after her injection. The closest ER was DePaul and we headed straight there. Upon registration, we were taken immediately to triage and the nurses the PA took immediate action, administering epinephrine. Upon seeing how she was reacting and responding, she was ushered back to a room and given priority and intensive care by multiple staff. A scary moment for both my daughter and myself. The staff here was absolutely amazing and treated my daughter with dignity and swift action. I couldn't have asked for better care. Thank you SSM DePaul!!

Honestly, I was worried. I was going to have to leave a low review due to my second day at the…read morehospital but once my night nurse just arrived they were phenomenal. Let me start from the beginning! The anesthesiologist, Chris he was phenomenal. Listen to me the entire time and really tried to help. Chris also went above and beyond after our Baby was born, taking tons of photos on my husband's phone for us since I was out of it to capture the moment. The day I was admitted, they told me my two-year-old could stay the night but then when I switched rooms I was told we were misinformed and no kids under 16 could stay. So we had completely changed last minute with an hour left of visitation which resulted in me having to stay overnight by myself without my husband helping therefore I only got two hours of sleep. Frustrating getting different pieces of information. Dietary was a nightmare they consistently messed up our worse, forgot food and would have to bring up another tray, which would take another 15 minutes at a time. We are waiting over 45 minutes for food. One of the nurses made a comment that's where they get their lowest ratings is from dietary. The nurse had eight students with her and offered if we wanted to get some rest. One of the students would watch our daughter, which was very kind. Apparently they don't have a nursery so that you can rest even after c sections there's not an option. They also don't offer pacifiers unless your baby is in a lot of distress. The nurse told me just to go home and grab one. The real amazing nurses were Becky, who was my second night nurse, Jackie, my second night nurse. The scrub nurse Alie and my other nurse Tori were incredible the entire time I cannot brag about them enough. They helped me watch her so I could sleep on my second night. They got my pain under control that you're seriously went above and beyond.

My mom was here for a couple of weeks. For the most part there were no major concerns. They worked…read morewith her to get her back to her "normal". She left without needing any assistance mission accomplished.

I was going to write a long thought out rating but truthfully I do not care to relive what…read morehappend!!!!! I just want folks to be cautious of putting a loved one in this facility on a weekend!!!!!!! I can not speak for during the week but I can tell you they dropped the ball with our family member who was admitted on a weekend.

I've been a patient here for well over a year and love the personal attention I get from everyone…read morein the office. Not just my PT, Paul, who totally rocks. But everyone here takes turns and they all know me. After the first few visits they already knew my name and soon they remembered details about my life. Plus, they take the time to make sure you feel okay and understand what to do. I've been to many offices where you feel like a number, not a person, and this place isn't it. It's great.

I don't care where you're at, if you're within 300 miles, this place is worth the drive. Not only…read moredo these doctors know and understand body mechanics better than anyone I've ever met, they do all they can to help you get better and give you things to work on at home to keep yourself better. Plus Dr. Jared and Dr. Ian both are great athletes that work hard to keep you in the gym and if you're hurt, they'll work hard to get you back in the gym fast!! Their front desk gal is awesome too! She'll do whatever she can to make sure she can accommodate your schedule to get you in. This place is FANTASTIC!! Our whole family sees Dr. Jared and has for years and years now. I highly recommend HPC!!

I've suffered with ankle pain for many years and have experienced more recent pain in other areas…read more I started going to Health & Performance Center and I'm experiencing relief and improvement in all of these areas. At first I was skeptical but I was soon convinced that progress was possible. My skepticism has turned to hope and excitement. Thank you Dr. Ian.

Recently got a football injury so I came out to SSM Physical Therapy to work on my ankle injury. I…read morewas having trouble walking but after 3 weeks of sessions with them I was walking again in no time and getting close to being 100% to get back on the field to practice for the next season.

From the owner: Experience the power of physical therapy with SSM Health Physical Therapy. Our physical therapy…read moreteam will design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

My sister is there now, very happy with the staff and the facility! The farm animals are such a…read morebonus as well as the menu selections. Huge difference between most of the others I visited and the places my sister has been prior to NHC .

Quickly run the other way...I was a patient, I am 75 on oxygen, stayed there for 3 weeks for…read morePhysical Therapy for a broken leg with a rod in it. I know not of one positive thing, I can share. Nursing staff is lazy and rude. A nurses aid abused me daily. My family reported this. We were assured by the Head of Nursing & the Supervisor they were so sorry, she would be moved to another floor. One week later she was back in my room. It could take 3 hrs. to get something for pain. Cleaning was not a top priority. The food smells disgusting, looks disgusting and taste disgusting. I left early so sick I went to the ER. Nurses at NHC kept telling me there was nothing wrong with me. Yet when I would walk 12 steps my oxygen dropped to 71. Oxygen should never drop lower than 88. In the ER doctors would each ask where have you been. NHC of course. NHC is infested with numerous bacteria. I acquired 5 of them, Pneumonia, Corona Virus, MRSA, Rhino Virus & Para Influenza. I ended up in hospital for 9 days on intense antibiotics. Since I had this break in Physical Therapy insurance refused covering anymore. Even though I still had days left to use. Within an hour it changed to I was going home. I have stairs into the house that I have not been instructed to accomplish. Please don't do this to your family member.