The staff is knowledgeable, caring, compassionate, attentive. They have been outstanding treating…read moremy condition with the utmost care. Would highly recommend.

I went here in 2022 for assistance with weight loss and pain management for my knees. I told Dr…read more Cevene himself what my insurance would and would not cover, he was quick to brush off what I said and make everything seem doable. I was presented with a contract of sorts that mapped out what all he was suggesting I do through them. I agreed on this contact a total maximum amount I would pay out of pocket, I kept records of my payments made from my debit card. Applied payments to each appointment, I also had to keep track of appointments not to exceed the amount I was liable for. They kept making appointments past the date I would meet my maximum. I think this was done to make it to where I would be liable for more then I agreed to pay. Well like I told them my insurance did not cover injections to my knees, all through this process I made them aware that my insurance does not cover the injections, they kept saying it would all work out. After all my appointments, physicial therapy, injections and weight loss consults. Cevene pain management kept billing my insurance for the injections, this was back in 2022 it's now 2026 and they continue to bill my insurance. This place is resentless. In my opinion they are shady and just want to milk your insurance then you for services that should not have been done. If I knew then what I know now I would not have gone through with any treatment. I now can't even get the billing department to return my calls. RUN FROM THIS FACILITY.

If you enjoy being in SEVERE PAIN, this is the place for you…read more I came in with months of worsening spine pain (cervical through sacrum), plus a significant fall in March that left my lower back, sacrum, and hip in constant spasm. Things escalated to the point of incontinence, which should probably have been a clue that this is not a minor issue. During imaging, I was asked to position myself in a way that triggered one of the worst spasms I've ever experienced. I reacted involuntarily in pain and began crying. I was already in significant physical pain, and in that moment, I became emotionally overwhelmed. Without missing a beat, one of the x-ray techs in the room said, "that's how we know you're not faking it." I must have missed the marketing for this place, but here is my hot take: at ORTHOILLINOIS Spine Center in Rockford, we don't take your word for it--we make you prove it. Seriously, if your goal is compassionate care, or even basic awareness that pain responses don't need validation through suffering, you may want to look elsewhere. Empathy is NOT part of the intake process here. I have yet to be seen by the physician in charge--only the nurse practitioner (Kelsey). At this point, I'm less concerned with bedside manner (as I'm confident, it'll never get better) and more concerned that severe neurological and spinal symptoms are being treated like a checkbox exercise. No real diagnosis, just a steady stream of "come back in a few weeks" so they can run your insurance again and get paid. I don't know where they all went to medical school (I should look it up and send them this), but their alma maters should be embarrassed--and someone should remind them what the Hippocratic Oath is supposed to mean. Perhaps insurance companies should also take a closer look at where their payments are going. If your primary care physician sends you here, BEG THEM TO RECONSIDER.

It's been about a year since I had an ACDF on my neck, I came out of surgery with worse pain than…read morebefore, I was told by the Doctor that I couldn't be in more pain, but here I am a year later and the pain is horrible, went to the pain management Dr there, he loaded me up with norcos and Lyrica, went back and he said come back in a month for an injection, instead of a month they scheduled me for 6 months, called several times for refills on my pain meds, left several messages and they never returned my calls, this is the service you get from The Spinal Clinic in Rockford, Illinois and no I wasn't abusing my meds !

I had an appointment scheduled for July 7th at 8:30 am to go over MRI results with Dr. Baig. I had…read morethis scheduled for roughly a month or two. I requested PTO from work to make this appointment, and had my PTO scheduled for 3 weeks, since my company requires two weeks before time is off. Ortho is roughly 25 minutes away from my house, so I left at 7:35am, assuming there'd be traffic. As I'm sitting in my car, waiting to go in, I got the attached text message at 7:57am, 33 minutes before my appointment, that it was cancelled. I was instantly annoyed. I understand doctors can miss work, but seriously, a text instead of a call? "Sorry for any inconvenience". Okay thanks, that makes it better. I received the call to reschedule at 8:44am. Sorry to that lady because she caught the brunt of my anger, but the "good morning, how are you?!" retriggered my annoyance. To be fair, I didn't give her a chance to say any type of apology, but sternly informed her about how incovenient it was to schedule PTO and to have the appointment cancelled 30 MINUTES before! If I were to call and cancel 30 minutes before, I'm sure there'd be some sort of cancellation fee. To finish it off, she then asked if I could reschedule for tomorrow. Ummm....no. I couldn't get PTO that quick (see sentence about 2 week requirement). I slightly snapped at her about how I already wasted 4 hours of PTO and I'm not going to waste another 4 hours tomorrow, so what I want is for them to send me my results and I'll take them somewhere else to go over. Yes, this is very Karen of me, but the tone and dismissive nature of everything, including the generic auto-text, just really pissed me off.

Dr Baig This was one…read moreof the worst medical experiences I've ever had. I came to this doctor with serious symptoms affecting my entire body, including burning, swelling, and pain in both the front and back of my legs, all of which began directly after a chiropractic adjustment. Despite this, he only assessed one small area of my spine, completely ignoring the rest of my symptoms. It was careless and frankly ridiculous. He showed no curiosity, no compassion, and no urgency. I had to ask him to review my MRI with me -- something that should have been done automatically. He dismissed the radiology report outright, claimed there was "nothing wrong," and insisted there was "no nerve root compression," even though the report said otherwise. He then ordered X-rays for some reason, despite already having my MRI in hand. There was no neurological or muscular testing, no treatment plan offered, no discussion of medications, and zero guidance about what I should do next. I had to make suggestions myself, which he scoffed at. He didn't listen, didn't help, and clearly didn't care. I left that appointment with no answers, no support, and no hope. This doctor was completely unhelpful and dismissive at a time when I needed real care. If you're in pain and looking for someone to take you seriously, I strongly suggest you look elsewhere.

I saw them a few months ago for a strained neck. Casey was my PT and he was very knowledgeable and…read moreprofessional. Sam was my massage therapist and he is probably the most skilled massage therapist I have ever had and I have had numerous massages over the years. He is definitely for people who prefer a heavy hand Highly recommend Chris Scott Wellness for PT!

From the owner: In the business for more than 25 years, Chris Scott Wellness has a twofold approach: to relieve…read morepatients of their pain as quickly as possible and to help them to become better educated and more empowered, health-conscious consumers. Chris Scott Wellness is a holistic, Christian-based clinic in Rockford Illinois, specializing in serving adults, athletes, children and pregnant women. "If traditional pain therapies have failed you in the past, then this is the place to be," says Chris Scott. "At t

I have been doing my PT here and chiropractic for a few months. Everyone is so professional. They…read morelisten to your concerns that you have and help you relieve your source of pain. Very happy with my progress and highly recommended!

Heck yes I recommend optimum rehabilitation. Listen, I work in package handling and I'm a mom to a…read moretoddler, and a clutz if I'm being honest. I love how easy it is to call and get in quickly if I take a fall or something just doesn't feel right. Dr. Drake is great with his clients and is so friendly and makes the appt pass by quickly with fluid conversation. It feels almost like visiting with a friend once a month but at the end of the visit your back feels better. I've had to drag my kids along before and he's been understanding with that as well because sometimes life just happens. The desk staff are friendly and Efficient at what they do as well. Overall super happy.

Jess was FABULOUS! I purchased a Groupon for a microdermabrasion facial that I sorely needed! The…read morereceptionist and front desk staff were extremely warm and helpful. Jess actually performed the service and was professional, informative, and excellent in her craft. She was diligent in explaining the steps of the procedure(I love when a practitioner gives me the benefit of an explanation without my asking!) often checked in to see how I was doing. She thoroughly addressed all my questions and concerns and did so in a gentle, affable manner. The ambiance in Jess's room is relaxing and calming! As soon as I walked into the suite where the services were rendered, I was immersed in a peaceful environment. I would definitely recommend Jess and this facial! I am very pleased with the results and was equally satisfied with the entire experience.

From the owner: We offer physical therapy, chiropractic services and a variety of extraordinary services to our…read morepatients in Rockford, IL, Loves Park, IL and the surrounding areas. At Advance Medical Rehabilitation Center, our experienced staff uses state-of-the-art equipment and their extensive knowledge to provide a wide range of healing services. Our diverse staff includes medical doctors, chiropractors, physical therapists, massage therapists and personal trainers to meet the unique needs of each patient.

Best chiropractic office our family has ever been to. The staff is extremely professional and kind…read more I've done their weight loss program, lost over 25 pounds and found it very easy to follow. By also doing chiropractic, my back pain has gone away and I have much more energy. This is a family office where each patient is greeted by name as soon as you walk in the door. I wouldn't trust any other doctor or team to see my family!! Keep up the great work!!

BIG SCAM!!! I saw a flyer and i thought I'll try. What Next Level Fat Loss at Rockford did not know…read moreis that I have a medical background with a lot of reading on nutrition and exercise. I lost 60 pounds before on my own and I have done all those tests of BMI, RMR,body fat percentage etc before and I know what they mean. However, i am at a stage where i do not feel like counting my calories and doing cardio at the gym since i have been really busy, so I wanted to get more info about Next Level before I go. I called a toll free number and the person kept stating that she does not know any answers but she can schedule me for a free consultation or a $27 test consultation. I said I need to know more so she finally gave me the main office number. I called the main office to get info but the receptionist said that the "Dr" will discuss the program with me at the free consultation. Even though I knew this sounded fishy, I thought I'll try anyway. When I called to confirm the appointment they kept pushing for the $27 testing consultation. I refused saying I need to know what the program is about, but they kept pushing for the $27 consultation again and again. Another BIG FAT WARNING to stay away, but i still gave them the benefits of the doubt. I got to the office and it looked cheap, far from a medical facility, with a cheap self made infomercial of people who successfully completed the program. First question I was asked, are you sure you do not want the $27 tests consultation. I said NO, I want to learn about the program. After waiting 15 minutes, the receptionist (wearing scrubs as if she is a medical assistant, maybe she is!?) called my name and told me that she will let me watch a video and then the "Dr" will discuss with me. When I asked so you have MD on staff, she said no all are chiropractors!! Another flag, but what the hell, MD are not the only health professionals that know weight loss. NOTE: MY OUTMOST RESPECT TO ALL HEALTH CARE PROFESSIONALS. EVERYONE FILLS A UNIQUE ROLE IN HEALTH CARE. I get into a small room, with two cheap seats and a medium flat TV on a cheap DVD player. She turns on the TV, closes the door, and let me watch this cheap half ars made infomercial of power point. Half an hour of useless half scientific info without any indication of what the program is based on (diet, calorie counting, vitamins, nutritional, medication bases, hormones?! Nothing). After half hour of misery, they escort me back to the lobby where they ask me, so do you want to sign up!!!! Seriously?! I tell her, so is this the free consultation? She said yes, but we can do the $27 test consultation. I refused saying how will that help me if I do not know what is your program. I started getting angry. She said well everyone is different and we will customize your program. As I got more frustrated, the "Dr" told her to take me to a room. In the room, I ask at least give me the price so I know what I am getting my self into. She replies its different for each person, just like the dentist, he can't tell you until he examines you. I said, that's not true, the dentist will give a range price for any service, so at least give me a range. At that moment the "Dr" comes in and I said this is not acceptable, you drag me all the way here, without at least explaining things to me. He rudely replies, sir I did not drag you, you came by yourself. WELL HELLO, YOU STAFF NEVER ANSWERED MY QUESTIONS AND KEPT PUSHING FOR ME TO COME IN!?! He said that he does not want to offer his services to me, and I said I would not want it anyway. I have to admit by then my voice was raised because I am getting one lie after another and they are not even apologetic. So he said close your mouth and leave the facility, I said I am leaving the facility but I am not closing my mouth and I will write reviews online about you. He said (please get ready to laugh) if you do I will get my lawyer involved!?! Haha. I said I can write online reflecting my experience, he said no because you never got my services. Well, here you go think he know it all tough chiropractor, here is a review, send me your lawyer!!! STAY AWAY. READ COMPLAINTS ON BBB. THEY ARE CHARGING PEOPLE 1500 FOR THIS PROGRAM AND ALL RESPONSES ARE MADE BY THEIR LAWYER, SO THEY EXPECTING BAD RESPONSES.

I highly recommend coming here. I had a workman's comp injury for my lower and mid back. I came to…read moreATI to have my PT to get back in working condition and this team works great they committed to getting me back to 100% for work they make a plan and go over it with you and they will push you to achieve the goal of getting you back to work in a timely manner.

There are not enough wonderful things to say about Tom and the staff at Restore Counseling &…read moreRecovery. Seeking help can be difficult, especially if it's new to you or your loved ones. The entire office is so welcoming and comforting. The atmosphere of the office, and the people you engage with from the point of check in and beyond, is/are so pleasant. My spouse and I saw Tom for over a year. He is such a kind, intelligent and compassionate person. We felt safe on our journey to recovering our relationship. My youngest has seen another member of his staff periodically and has recently requested to return so I will be making more appointments! Restore is NOT the only counseling service my family has used for mental health assistance, but I can say with confidence - they are the best I've worked with, and we won't go anywhere else now that we have found Restore! Highly recommend...and we have done so to many we know.

From the owner: Restore Counseling & Recovery is home to a team of dedicated licensed therapists, each bringing a…read moreunique blend of skill and expertise to the practice with a commitment to guiding clients towards more fulfilling lives. Our welcoming and serene environment sets the stage for a sense of safety and trust. We offer comprehensive care for individuals aged 6+, addressing a spectrum of mental health challenges including Anger Management, Anxiety, Relational Discord, Depression, Trauma, Mood Disorders, ADHD, Emotional Skills Training, and Personality Disorders. Our Substance Abuse treatment stands out with a state-licensed Intensive Outpatient Program (IOP) for Drugs and Alcohol, renowned for being the region's only 100% voluntary IOP. We take pride in our small group settings, ensuring a deeply personalized and effective recovery journey.