Amazing, doesn't even begin to explain my experience with Lisa! I went in not knowing what to…read moreexpect, having had no experience with Reiki before this. Lisa provided a very tranquil environment and was able to answer any questions I had once my session was done. The experience is like no other, I could feel the energy building from start to finish. Lisa was able to connect with some of the issues I have been dealing with through Reiki. My experience didn't end when my hour was up, I continued to energize and heal as the day went on.

From the owner: Specializing in holistic health and wellness, coaching, yoga.read more

What a special team of therapists ,each friendly, knowledgeable and considerate. A special shout…read moreout to Alex and Karen as they were the two who I had most frequently worked with. Even the administrative staff makes it a quick check in process and the dwelling is always clean. I have been to other PT businesses and did not have the same interactions with each of my therapists. Here ATI was able to identify the areas of concern quickly (understanding my MS limitations) and focus on them with multiple exercises. They always made me feel positive about my time and myself with them even though I may have gotten frustrated with myself. I know where I'll be going in the future if need be. Thanks to all!!! Barb Caracciolo

Truly terrific physical therapists! Empathetic, very knowledgeable, consistent, caring attitudes…read moreand just the right of firmness. Extremely flexible scheduling. Donna Durocher and her team want the BEST OUTCOME for you. Be committed to yourself and work with ATI Physical Therapists. I'm a frequent flyer here (knees, hands, hips) and won't go anywhere else! Thank you, ATI!

Review for Occu-Health (East Longmeadow, MA)…read more I had an extremely uncomfortable and unprofessional experience at this location. From the moment I arrived, I was met with hostility. The nurse who administered my drug test was rude and dismissive. I politely said "thank you" multiple times and received no response. Just awkward silence throughout the exam. She repeatedly cut me off while I was answering questions, which made the interaction feel tense and disrespectful. The experience worsened during my physical exam. The doctor entered the room without any greeting and simply stared at me before asking for my name. She then began asking invasive and inappropriate questions that had nothing to do with a standard physical, including asking how often I "smoke on the job." She made condescending remarks such as, "I determine if you're healthy. I don't care how often you're in the gym. I have the last say to fail or pass you." When I spoke up for myself in response to her tone and comments, she abruptly canceled the exam. As I was leaving, she continued to act unprofessionally smiling, staring, and taunting while closing the door. The entire encounter felt unnecessary, hostile, and deeply disrespectful. As a person of color, this experience felt racially charged and discriminatory. No one should be treated this way while simply trying to complete a required medical exam. I would strongly advise people of color to consider going elsewhere, as the treatment I received here was degrading and unacceptable. Something has to be done. They can't keep treating people like this.

These guys were friendly and fast. Any health issues you had were clearly explained. Brian…read moreGhilliotti

We started at Cater2Kids in January of 2024. I was initially very impressed with the clinic and…read moretherapist. About a month after we started services, the clinic emailed me to tell me that they had ongoing issues with my insurance company (something never mentioned during the intake process) and they would have to cut our appointment time basically in half. When I initially pushed back on this, I was told by the clinic director "well it's something" as if my child wasn't worth more than "something." What an offensive thing to say to a parent! They agreed to keep the full appointments and I was told they would "figure something out" and let me know if there were any other options rather than billing me and my insurance for a full session yet only providing half of that time. Months went by, there were a few miscommunications with appointments, and I was over-charged several times reinforcing how poorly managed this clinic is. Honestly, I should have seen the many red flags then and cut ties at that point but I wanted my son to continue with the OT services. I cancelled one appointment weeks in advance because my son was having surgery and they charged me a cancellation fee that is higher than my copay. They cancelled an appointment on me with an hour's notice and barely apologized. After this, the clinic director, who I have spoken to several times and consistently found to be one of the most condescending people I've ever dealt with, called me to tell me they would be cutting the appointment times immediately. The next thing she said to me was "so I don't know what you want to do" which I basically took to mean they no longer wished to have my son as their patient because he wasn't profitable enough for them. As I said, the clinic itself is great and I think the therapists are also, but the management leaves a lot to be desired. If you want to be talked down to, overcharged and not receive the full services your child needs, this is the place for you. Otherwise, I would highly recommend looking elsewhere.

From the owner: Cater 2 Kids OT is a pediatric occupational therapy clinic offering services to clients 2-21 years…read moreof age. Services are provided for individuals with developmental differences which impact their ability to succeed at home, at school, or in the community. A child's main 'job' is playing and learning, yet delayed developmental milestones can impact a child's capacity to achieve success in their daily lives. At Cater 2 Kids OT, we evaluate children's skills for playing, school performance, and daily activities and compare them with what is developmentally appropriate for that age group. We then design a child-driven and family-oriented approach that helps your child become more independent in everyday tasks. Cater 2 Kids OT therapists can help kids with various needs improve their cognitive, physical, sensory, and motor skills, as well as enhance their self-esteem and sense of accomplishment.

I was having some serious shoulder issues and ATI in Belchertown was very helpful. Colleen and…read moreTraci are great! Everyone works as a team and I felt each time that all the folks there cared about my progress. The facility is clean and everyone shares in the responsibility to wipe all the equipment down after each use. Great facility, wonderful staff, lots of parking and near to my home. What more could I ask for!

While ATI did a decent job of helping me with my back issues, their internal systems are a mess…read more They repeatedly contacted me for a bill that was paid months prior, only to apologize after wasting 20 minutes of my time and realizing that I'd already paid. Do not use their services unless you want to be hounded by their disorganized billing department for payments you've already made.

Very friendly expert staff. Never had more than a 5 minute wait. Very patient friendly operationread more

Lab experience was wonderful. Super clean and people were amazing. Front desk personnel was…read morefriendly and professional. Phlebotomist was awesome. Couldn't have gone to a better place.

I do not recommend this place. the food is poor quality, the nurses and LPN's can't get even the…read moresimplest requests adequately addressed. The tv has Fox News but not MSNBC. I'm feeling like my health will go downhill here. I need female catheters and they only have male. I need compression stockings and they don't have them. they won't even "let me" wear ones if I buy them myself, without a doctor's "order", the LNA even agrees with me that I'm better off elsewhere.

This is by far one of best rehab facilities I have ever seen. I was a patient there for almost…read morethree weeks. Everyone who worked there always had a smile on their face. The therapists ere amazing and now that I am home in Florida I am doing really well and able to get around on my own. The food at Pine Heights is very good and healthy. Great management makes for happy people. Wish I could thank everyone there.

Dr. Cichon is absolutely a 5 star doctor, the facility itself was a 2 star, unfortunately. It's…read morevery dated and small, which would be acceptable if the place was actually clean. There were layers upon layers of dust on everything in the exam room. It looks like it's been untouched for years. I wouldn't return here if not for Dr. Cichon, and I hope that they will be in a new location soon.