Phenomenal acute care. My husband had a below knee amputation on a Friday, transferred to Bronso on…read moreWednesday, and was home a week and a half later. He is able to ambulatory with a walker and wheelchair and is ready to begin his prosthetic journey 3 weeks post op!

Went there in alternative to baystate in Springfield because of the wait. Sat there for 5 hours ,…read moreafter being seen I left with 0 improvement still in pain, my perscriptions were never even called in or filled to cvs . Didn't prescribe all the things they said they would help with, forgot about me and printing my discharge paperwork and overall felt the lack of care

ON BILLING: Have you ever given a panhandler money just to get them to leave you alone so you are…read morebasically paying them to go away? That's how I feel about this practice. I went to Dr Kane about 1-2x a month for a couple of years paying my insurance co-pay and assuming everything was fine because I was not getting bills from my insurance, then all of a sudden I got a bill from the office for $500+, basically for the entire time I had been going. If AFC had been billing me regularly it wouldn't have been such a shock. That was last August and I haven't been back. It is May now and I finally received my $40 bill for my final two visits which were late last Summer; hopefully this will take care of it for good. The treatments are beneficial, just please be prepared and make sure you have all of your billing firmly understood to avoid any unpleasant surprises. Another sticker-shock note: Dr Kane charges every adjustment, manual or verbal, a la carte. That means if he lays a hand on you he is keeping track of it and billing you for it. If he gives you a verbal piece of advice, such as, 'You might try sleeping with one pillow instead of two,' he will bill you for it. My chiropractor back in Nashville charged a flat rate per visit. With AMC the visit price is going to vary wildly up and down depending on what you have done and how many questions you ask, so be very purposeful with your inquiries: you are not asking anything casually and do listen carefully because every answer is costing you money. I wish I could give AFC a good review for the times they helped me but the aftertaste is just so unpleasant that it makes me regret letting my guard down and being so trusting with them for so long.

I called Dr Kane's office the morning that I woke up with terrible lower back pain. Luckily they…read morefound time to squeeze me in on the same day. What can I say? I left his office with substantially less pain and within a few days I was back to normal. Dr. Kane is extremely professional, but warm and efficient. Having been to other chiropractors over the years, I can confidently rate Dr. Kane a five star professional.

I recently had knee (Dr. O'sullivan) and shoulder (Dr Luber) replacements with New England…read moreOrthopedic Surgeons. I have heard of excellent results with other surgeons at NEOS but these two professionals and Dr. Aljazar, the anesthesiologist, deserve your trust. I had no complications and friends were surprised at how quickly I healed. One post op program sends a survey to check on you, which is an efficient way to communicate. They follow up immediately with a call if there are issues to discuss. All in all a very good experience.

I would like to say that I had an amazing experience. I worked with Rebecca and Melissa. They both…read morewere very nice, professional and knowledgeable. They helped me get back on my feet after my recent injury were I broke both my tibia and fibula. Very welcoming atmosphere!! Highly recommended !!!

I had pelvic floor therapy after a c-section here, and thought my pelvic floor therapist, Cathie,…read morewas great! She helped me get back to feeling comfortable in my body again.

Absolutely wonderful place, staff is consistent and friendly.read more

I've been coming here for years and I also goto the West Springfield office. Southwick office I…read morecome to more for the location. It is a smaller office, but still offers treadmill, total gym, ultrasound and a few other things I haven't experienced yet. The faculty is very clean and cheerful. The pt therapist are very personal and helpful. Would recommend to anyone looking for something a little more personal for physical therapy.

A really great facility to have surgery at. I was there for shoulder surgery end of November, with…read moreJennie Garver as the surgeon. The entire staff is professional, warm and empathetic. I felt well informed and like I was in good hands. All went well, and I was home the same day.

The staff at this Practice has been wonderful to deal with and on the ball. In particular, my PCP…read moreis excellent! Knowledgable, kind, thoughful and thorough. I know I am in excellent hands with her and I'm very grateful. My only frustration is thrying to reach someone by phone. It is rarely if ever answered, which can delay making appointments and questions being answered.

After having been on medication for over twelve years I was required to take a urine drug screen to…read morecontinue, though I had never previously taken one, had changed nothing about frequency or dosage over that time period. My previous doctor at HFP, who was a respectful, intelligent, good-faith partner in my health care, retired. I'd have begged him to stay but he was emotionally exhausted. Can't imagine why. I was tested for heroin, cocaine, barbiturates, fentanyl, marijuana, oxycodone, methadone and other substances. They did not itemize in advance the things they were testing me for - I found out on the results. They tested for weed. Which is none of their business. Go for it, guys. You own my body. You don't need a search warrant. You aren't the government. You can just blackmail me for my health needs. I can only assume that this information will eventually be used to deny me insurance for one reason or another. I just discovered I now owe six hundred dollars for the privilege of carrying a bottle of my own urine down a hallway in full view of other patients to prove that I am not a heroin addict. Passed with flying colors, everyone. I haven't done an interesting drug since 1995 and have never been addicted to anything but cigarettes, which I quit, ages ago, like everyone else. Interestingly, they don't check for cigarettes, which are as addictive as anything, and have quite a bit of historical data supporting their lethal effects. Great news, it is completely fine with whatever corporate behemoth now controls HFP if you smoke cigarettes. Perhaps I should start. They also neglected to mention the $600 insult that awaited me. I guess they thought that was best left unsaid. Honestly, they were probably right on that one. (If you're curious what phenyclidine is - it's on the report on the image, that would be PCP. They tested me for PCP. I am paying $600 for a completely unnecessary test that established that I do not take PCP.) I'm stuck with them, because it is my responsibility to myself and my family to do what it takes to get mental health care. I came very close to not doing it, but I need ADHD medicine to function. When I questioned the requirement, I was told 'everyone is treated the same way' to which I would respond 'Yes, but shouldn't no one be treated like a criminal if there is no evidence they are a criminal other than that they are living their lives?' But I cannot say this, because they will note on the charts that I am 'difficult' - they probably already did - and things will be worse. So here is the result of this: I am in my fifties. Will I get a mammogram? No. Will I get a colonoscopy? No. Will I get a pap smear? You have got to be kidding. Not in a million years. Will I submit to any regular testing of any kind? No. If I have a fever of a 103, will I call them? No. If my appendix bursts, I'll go to the hospital. If I break my arm, I'll go to the hospital. If I get the flu and have a fever for four days, I'll take Nyquil and drink orange juice and suck it up and hope I don't die and if I get close enough to dying, I hope my partner will take me to the hospital. "Parole officers" are not doctors. I hate the medical care I get, and I hate that I can't get better, and I miss Peter Weitzman, a respectful and compassionate doctor. Those don't exist anymore. Oh, and the benzos on the report? Oh my yes. I had to take a Xanax just to get in their doorway. I'm not playing whack-a-mole hunting through the cabled-together conglomerate of a nationally terrible health care system try to put a glass slipper on the kind of doctor that no longer exists. I am clearly emotionally not ready, and you can't call and ask 'do you treat patients like criminals?' because that marks you ask a drug-seeker. This isn't obeying in advance. It's obeying because I have no other options available. Giving them two stars because the techs are kind and competent, the front desk is friendly, and you never have to wait too long to see someone.

My husband has been treated by Dr. Woods at Pioneer Spine & Sports Physicians in East Longmeadow,…read moreMA for a complex injury. Dr. Woods and his staff have gone above and beyond the expected level of care and professionalism we have experienced with other local physicians and surgeons. In addition to an excellent level of treatment, the staff has always treated us like their neighbors or family. They are attentive and responsive to our complex situation and have been empathetic and kind throughout. You're not just another number - they truly want & strive the very best outcome with the goal of long-term quality of life. Our whole family are grateful for the care and support we've experienced. Thank you, Dr. Woods, & the whole PSSP team!

Horrible customer service!!…read more I called from another physician's office in regard to a patient that was referred to us by their office. The receptionist (or whomever answers their phones) was EXTREMELY rude. Their office sent this patient to us, but would not supply the medication to test with -- a test THEIR OFFICE requested we do! If they can be that rude to another physician's office, I cant imagine how they treat their patients! I will NEVER go to them for any reason.