I am here on business and was told by multiple people that this was the best (and possibly only)…read moreplace to stay in Orangeville. This hotel looks newer which is really nice to see as most hotels often have been around a while. The interior welcomes you with a nice spiral staircase to the next floor. (you enter on the 2nd floor BTW). There is a bell at the front desk if no one is manning the area. The rooms are nice with a sitting area and bedroom area. there is one TV that can be faced into either area for viewing and a nice little wet bar with fridge. One the first floor you will find a spa along with the pool and workout room. The machines in the workout room look very dated and only one treadmill seemed to want to work. In the same parking lot is a Boston Pizza so you don't have to go far for dinner and the hotel serves complimentary breakfast in the morning. The really nice part is that they have real eggs, not powdered or preformed ones you find in other places. From the hotel you are short drive to shopping and restaurants. And if you like to take long walks/hikes the preservation area is close by. You can walk the trails for free but if you want to park it's $5. They will take US currency on a 1 for 1 exchange or the front desk will exchange small amounts for you. Internet seems to work pretty well with few issues. Overall I am pleased with this hotel, and having never stayed at a Best Western I may not overlook them the next time I am looking for a hotel.

Stayed for one night this past weekend while in the area for a wedding. Was very pleased with the…read morequality of the room and the friendly staff. I had called two nights before my stay to confirm the details and to also request if we could possibly check in a bit early due to the timing of the wedding and time we needed to get ready. The woman I spoke to said she would note it but could not promise anything. I understood that but was happy to have the request in. Normally check in is 3pm, she said she would try for 2pm. I was pleasantly surprised when we were able to check in around 1:45. That was so much help for us as we'd traveled a long way to make this wedding and need just a few extra minutes to take a break and get ready. The bed was extremely comfortable and the bathroom was spacious and modern. Didn't feel crammed into the room. The coffee in the room was not great. I like the easy set up of the machine but the coffee didn't taste very good. The coffee available downstairs in the lobby was much better. I do not expect to be in the area again so I don't see myself returning but if I did, I would happily stay again.

I was here for a family wedding in July. The property was stunning. The wedding ceremony was very…read morescenic in the wedding garden with the lake. The cocktail hour and reception were in different locations. The reception was in the River Room which was near the waterfall. The food was delicious and local, especially the quinoa encrusted salmon and the goat cheese fritter with wild blueberry compote. The staff were very friendly and helpful. I would definitely recommend booking this place for a wedding!

Rooms outdated, large groups partying in rooms, spa change rooms unclean and front desk staff not…read morehelpful. Hotel has changed policy so guests can't use spa before check in or after check out.

The Cabin at Hockley Valley…read more If you're ever out in Hockley Valley, The Cabin is a solid spot. The vibe is smooth dark lighting, big comfy chairs, real cozy. When I went with my partner, it was almost empty, so it felt like we had the whole place to ourselves. Real private, real peaceful. Staff was great too super mindful of my partner's allergies, which I appreciated heavy. I had the Linguine di Mare with mussels, clams, bay scallops, prawns, all swimming in this rich tomato sauce they call sugo (had to look it up, not gonna lie..haha). Seafood was fresh, pasta cooked right, and the flavours...On point! I went with the large size--worth the $3 upgrade. Paired it with a glass of house wine, and yeah, that combo brought it all together. Good food, chill ambiance, and a laid-back luxury vibe. Rating: 4 out of 5

I visited Hockley about 15 years later... to train a new skier. Hockley is a very kid friendly…read moreresort to ski at, with moderate slopes and the black diamond is really just a Blue level. One arrival, you park on the left side is the closest to the skiing area, walk around to the back and you have access to the rental and lift ticket pick up. Rentals are easy, they even give beginners poles (not that they should get poles). I took my newbie from magic carpet to lift managing to get down the hill without falling and with great control. People are nice on the slopes, a patron saw someone in our group had fallen and just checked on them. I also helped some mangled newbies untwist their legs with the fall. Not sure where to get hot chocolate but the weather was nice, the people were nice. I noticed on the magic carpet my newbie kept sliding backwards so the lift operator pulled the newbie thru to make sure she could ride the lift, thanks! The location was not crowded that I could ski backwards without worrying about hitting anyone- oh I didn't get any issues skiing backwards too. It's a pity March 19 was the last day open. Will return next time when I have some new skiers to train.

We went there for my birthday. Right from the time we stepped into the restaurant to the time we…read morestepped out, the welcoming manner of the staff and their pleasantness were truly remarkable. At least 2 or 3 staff members wished me a happy birthday ( not just the main waiter). Small things like that help reinforce the importance of hospitality in service settings. We were seated at the lower solarium right at the edge of the gorge with amazing views of the gorge and cascading water. We had brunch and the food was just as amazing as the view. All in all a wonderful place.

My husband and I went and did their tasting menu and we were not disappointed. Everything we ate…read morewas incredible and some of the menu items were very innovative. I am pregnant and when I told the staff this, they easily amended some of the tasting menu to make sure it fit my dietary requirements and the food was still amazing. Our server was very personable and super nice and attentive. All of the staff did a great job explaining each dish as well. I would definitely recommend this place for anyone who wants to have a nice fine dining experience.

I enjoyed my stay. My cousin, who was getting married at the time, blocked rooms at this hotel…read more So naturally I booked a room there, and got the king bed guest room. Check-in was fast, even with the long lines. What's interesting is that the front desk has these little assorted vitamin tablets to put in your complimentary water bottle. I've never seen that before, but maybe that's what happens in a country with socialized healthcare. I totally appreciate that! The room itself was clean. The AC worked fine. I find that the air can be dry in hotel rooms, but I didn't experience any issues. The lobby has a lot of seating. The on-site restaurant had good food and great service. The staff was VERY patient with my big and loud family, which I also appreciate. The property isn't too far from shopping and restaurants. Though it was summer so the weather was nice. I can't imagine walking in the middle of winter, though I guess walking would be safer than driving for me since I'm not used to driving in the snow. The nearest grocery store is like a 5-min walk so it is doable. I recommend this Marriott property if you need a place to stay in Waterloo since it's close to restaurants, shopping, and the university.

We stayed overnight after our nieces wedding reception nearby. The bed was very comfortable, we…read morehad a corner suite so the room was nice and quiet. The suites are enormous and feature a king bed and pullout sleeper sofa. There's a good sized kitchenette area that's completely stocked with dishes and cutlery plus fridge/freezer, microwave, sink and dishwasher - no cooktop. Bathroom is large and well lit and the towels are nice and large. Front desk staff were friendly and helpful. The free WiFi is very good or you have the option to upgrade if you're doing something that requires a lot of refreshes. We had no problem watching Netflix and doing work without the upgrade. Parking costs additional - $12 per night at time of review. There is a small garage and lot adjacent and a large parking area beneath the hotel. There are electric charging spaces available also. Facilities include an on-site restaurant serving breakfast and dinner. There's also an indoor pool, sauna and gym. Everything is clean and modern and the central location can't be beat - highly recommend.

Sheer disappointment from a brand like Westin. The deluxe room was just basic. The pictures show a…read morebalcony but that's not what you get. The towels and robes were old and worn out. Included breakfast was average.

We stayed here for my birthday weekend. The location is conveniently located so close to the blue…read moremountain village. Initially booked a room with queen sized bed and sofa bed but it was sweet of them to upgrade us to a suite room. The room was so spacious, bed was so comfortable. Room service was amazing our room was kept clean, fully equipped kitchenette with pots and pans, plates, cutlery, coffee machine, tea, sugar. The washroom was fully equipped, clean, with all the toiletries and bath robes. Our suite included a balcony with a beautiful view. The breakfast we ordered for room service was delicious. The area is beautiful with a pond in front of it.

Worst motel I have ever stayed at, not because of the rooms which were ordinary but because of the…read moreattitude of the staff who were belligerent and threatening. We left early even though they wouldn't refund anything. Avoid this like the plague.

I would never use this business! I called to inquire about booking some rooms for me and my guests…read moreafter my wedding. The person on the phone was incredibly rude. He yelled at me when I asked him how many rooms are in the establishment. I explained that it is important to know this if I am putting it on my invitations as the accommodations to ensure there would be some availability. Frustrated I said goodbye and hung up. After cooling off I called back and asked if he is the owner. My thinking was if he isn't the owner I shouldn't let one bad employee sour my judgement. When I called back and asked he got very aggressive. He demanded my name and number and accused me of blocking my phone number (which is not true I was calling from my office). He refused to listen to what I had to say and kept going on about my "blocked number". If this is the first interaction one has with an establishment you can only imagine the joys of staying there!

Staff is rude, way too many events happening in such a small venue. Parking is terrible, service is…read moreterrible, accessibility TERRIBLE!!

Super cool place spaces. Outside is nice. Inside is cool. Little,pricey but was isn't nowadays. You…read morehave to pay for quality and this is a high quality inn.