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    Atlantic Bay Mortgage Group

    5.0 (2 reviews)
    Closed 8:30 am - 7:00 pm

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    4 years ago

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    9 years ago

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    Tidewater Home Funding - Tidewater Home Funding, LLC., and its affiliates, are licensed in VA, NC & FL (nmlsconsumeraccess.org). Equal Housing Lender.

    Tidewater Home Funding

    (8 reviews)

    If it weren't for Tidewater, we may not have been able to buy our current home. They will work…read moretheir asses off to find you a loan and help you throughout your entire home buying process. I loved the office and how welcoming they all were. Our agent was the sweetest woman and was very informative. I though the process was going to be long and horrific, but she had us out of there within a half hour. They were referred to us from USAA, so I am not quite positive who all they work with, but if you are ever referred to them, give them a whirl. They certainly helped us out and made the process all the more easier, and I love my cozy new home :)

    Hearing everything in recent years about how much of a nightmare buying a house can be, I was…read morereally apprehensive about how the process would go. Am I ever glad that our Realtor referred us to Tidewater Home Funding. From the first call with our loan officer to get preapproved, we were treated like gold. The process of meeting in person to sign all of the initial loan application paperwork went so smoothly and I felt so reassured about what would happen next and what to expect. Like Nikki's photo suggests, I walked in to a sign on the desk personally welcoming me. I was kept informed throughout the entire process and was never left wondering what was happening at any given point in time. I tried to be really proactive and do my homework about any piece of documentation possible that might be required. Between that and our LO's dilligence, I never had to go back after that first meeting. The day we looked at the house we wanted, our agent suggested a closing date of January 28th and Tidwater Home Funding ensured we met that date. I couldn't believe how the entire thing went off without a single hitch or the constant back and forth that I've heard so many other people describe. I would absolutely recommend THF to anyone considering buying a home. I couldn't be happier with the process and of course, the outcome...our first home.

    Southern Trust Mortgage

    Southern Trust Mortgage

    (21 reviews)

    Look no further...Jennifer Pavlak from Southern Trust Mortgage is the Loan Officer that you have…read morebeen looking for. Jennifer was the best possible person who we could have worked with when trying to secure a home quickly and easily. We were first time home buyers and not sure if we should go with a local lender or a big bank. While we were shopping around for the best rate and Loan Officer, we found that Jennifer quickly rose to the top in terms of knowledge, accessibility, and ability to work quickly and effectively. She truly cared about us and our process and was honest and forthcoming, which made us feel at ease throughout the process. From day one, Jennifer was so explanatory and made it so easy to understand all of the seemingly daunting financial elements of purchasing a home. Jennifer was always accessible - evenings and weekends, and we never felt that we couldn't get in touch with her if we needed her. Jennifer closed on our house in 21 DAYS!!! This was incredibly quick, and she did it all while being incredibly friendly, helpful and optimistic throughout the process. Not only that but she secured us a great rate and saved us so much money. I HIGHLY recommend Jennifer and Southern Trust Mortgage! Especially if you are a first time home buyer and not sure where to turn!

    Working with him in the beginning was fine my son and I was so excited until the numbers kept…read morechanging, after telling him about the different information he's telling me and my realtor, Mr. Jeremy yelled at me and stated I put myself in my situation and this is my fault my loan will not go thru and he said he doesn't want to wrk with me no more and hung up. I have good credit and my son has great credit we took care of everything that was required. I've never felt so disrespected and he made me feel less of a person. Giant ash hole. I wonder do he treat all his clients like this The loan officer name is Jeremy Krupnick.

    Navy Federal Credit Union

    Navy Federal Credit Union

    (10 reviews)

    After having been a member since 1999, I have reached my limits with your level of incompetence. In…read morethose 26 years we have filed less than 5 disputes all typically less than $100. Walmart Auto in E. City charged us for 4 tires they refused to install but took the $1254. anyway. Walmart is refusing to accept responsibility, despite proof that we never received these tires. A fraudulent charge against them was filed with Navy Fed on May 23rd. Despite my loading email after email showing we never got these tires, I have yet to receive a call back from someone in disputes. Almost a thousand dollars has been stolen from us & NFCU doesn't care either. I spoke w/someone at the CS line last night named Casey who I requested that he send an email to his boss regarding my less than satisfactory experience with this. I highly doubt that was even done. It's been almost a month. Someone has stolen my money & Navy Fed is supposed to have our back, but they have clearly drawn a line in the sand that they are on Walmart's side. I know my $52k in their bank are drops of water, but this is an ocean filled with my tears because y'all can't get it together. We are in the process of moving/retiring & buying/selling homes so that $1k can be used in a far more important way. If you value customer service, take your money somewhere else. We will be doing the same soon as we're settled in our new home. Thanks for nothing.

    Horrible branch- service is lacking and workers inexperienced always having to call someone for…read morehelp. Manager is rude and he lacks leadership. Nothing gets resolved

    Temple Mortgage

    Temple Mortgage

    (4 reviews)

    My Experience with Temple Mortgage (Reynard Boyce) -- Norfolk, VA…read moreI became aware of Temple Mortgage through a local podcast featuring Reynard Boyce. Based on that appearance, my wife and I decided to use his services for a DSCR investment property loan. Upon visiting his office at 440 Monticello Ave, Suite 1850, Norfolk VA, I noticed the workspace was very small. Throughout our interactions, Mr. Boyce frequently referenced his 30 years in the banking industry. During the loan process I experienced several significant concerns: Loan complexity: The DSCR loan process through Temple Mortgage was more difficult and time-consuming than expected for a straightforward investment property transaction. Cybersecurity incident: Mr. Boyce's computer system was compromised during our transaction. I was not notified of this breach in a timely manner. As a result, I nearly wired my down payment to a fraudulent account. Fortunately, the title company had not yet processed the wire and the situation was resolved -- not through any action by Mr. Boyce, but through the intervention of another party's legal counsel who was contacted that evening. Mr. Boyce's response to the near-loss of my down payment did not reflect the level of urgency I expected given the severity of the situation. Missed closing: Due to delays in the loan process I missed my originally scheduled closing date. I have not missed a closing on any prior real estate transaction. Fees above market rate: At closing I discovered the broker fee charged was significantly higher than the standard 1-2% typically charged by mortgage brokers in the Hampton Roads market. This fee level was not clearly communicated to me prior to closing and only became apparent when I reviewed the HUD closing statement. Appraisal refund: I was verbally told at closing that I would receive a refund for an appraisal overpayment. That refund was not issued for approximately 30 days and was only processed after I submitted a formal written demand letter. Based on my experience I would not use Temple Mortgage again and would not recommend them to others. I have documentation supporting each of the above statements.

    Fantastic Experience with Temple Mortgage It was my…read morepleasure to work with temple mortgage to secure financing for our home which resulted in an exceptional experience. All started with the preapproval to closing. Mr. Boyce was incredibly helpful and responsive. Mr. Boyce explain all our options in detail. This ensured that the different loan programs were understood. Along with how they fit our financial situation. He was prompt, knowledgeable and clearly took time to answering all questions. He gave my family a peace of mind during this exciting but stressful time. Professionalism and dedication truly made a difference with my family and we could not have asked for a better lender. I would highly recommend Temple mortgage to everyone looking for a reliable company, customer focus along with excellent service and support. .

    Atlantic Bay Mortgage Group - mortgagebrokers - Updated September 2026

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