I like to support local businesses. Joe's office is right near my house, and he and his staff have…read moreALWAYS taken care of us.

RUN! Do NOT chose this agent if you care at all for your property. They are completely dishonest…read moreand actively work to ensure you don't get paid. Backstory: We called Joe's office and spoke to one of his people to see if we had main line break coverage and ask to have it added when we found out we didn't once we found this was an option via my father in law. Well, lucky us about a year later the sewer line broke. We called to tell them what had happened and they said, nope, that is not what you have, you have sewer line back up. Um, what what does that have to do with coverage for the actual sewer line, as we had requested. We were going out of town so we just got it fixed. When we got back we called and the basically said, you didn't ask for that so too bad, you can add it now though. We were sent the updated policy but we don't work in insurance so we went with it, not grasping it wasn't what we asked for - our first mistake. Our second mistake was not asking our other agents (who always are helpful and cover us back in CO) if it was right, because when this did happen and we asked them they said "why would you add one without the other?". Lots of mistakes on our end, and the first was trusting this agent. They then told us to file a claim anyway, even though they had added the incorrect policy and KNOWING that it would get denied. My guess is since it will now be a mark against us for filing a claim our insurance will go up and they'll get a bigger commission. We then pushed harder that you can look at his fathers claim/policies. But no, "there is a hand written note" (that couldn't POSSIBLY be written when this is all happening) that specifically asks for the wrong policy. I'm not one to assume people are shady, but this agent has proven to be dishonest so if the shoe fits. We then went to State Farm HQ, and they basically said it is our word against his. A fraudulent note, vs easily comparing his fathers policy/claims and us added a policy. We have had conversations with the lady who added it who basically said "I thought you did your research and knew". Um no, that's why we have an AGENT TO HELP. This could have been rectified, they have error and omissions insurance - they ERRONEOUSLY OMITTED/put the wrong policy on but again, no because of this incredibly believable hand written note. Go ahead and do yourself a favor and go with anyone else unless you want to not have proper coverage. If you DO somehow get stuck here, make sure you either record every call, take detailed notes of dates/times so they can't call you a liar for not remembering things that happened months/years ago, or simply do everything over email so you have a record. And if you think I'm just some grump who complains (there's a lot of that on reviews) you can check mine, I have never left anything other than 5* reviews, because I know how many grumpy people there are out there. This agents office is horrific and I hope to save someone else from being out $10k like us.

I called to get a quote and within minutes I was a customer, ShaDana didn't know it yet because she…read morewas still talking but the customer service, the laugh and the smile in her voice we're all additional selling points but the price I was quoted made me cut her off and announce "SIGN ME UP"! I can only give 5 stars but this young lady is THE star all by herself, she made me feel like family...well I am now. Thank you Dana you are awesome and made my online insurance shopping experience quickly come to a halt. Sometimes the customer service you receive makes all the difference.

I spoke with Dana about a car policy and umbrella. She was kind, professional and caring. I also…read moresaved over $3,000 a year on identical policies. I would recommend them to anyone. They have a number of 5 star reviews. My experience was NOT a one off.

This credit union is friendly, easy to work with, they know you by name, a true "neighborhood"…read morebank. Their rates are very competitive and the mortgage rates and fees were nothing compared to other lenders.

I've been to this credit union quite a few times. Although I do not have an account with them,…read morethey offer shared branch banking here. I currently have an account with a credit union in Newport News. Since I live in Virginia Beach, it's much more convenient for me to come here instead. There are no additional fees for doing shared branch banking. The staff here are very friendly. They make the process very easy. While here, they generally have Free Advantage cards available, which provides discounts to different places around Hampton Roads too. Overall, this is a great branch and is fairly easy to get to. It's located near the courthouse.

I admit, I wasn't expecting a whole lot I went in to open an account here simply because I've never…read moreheard of this bank, but I was very pleasantly surprised! This is the most high tech bank I've ever seen, and they seem willing to look for better, more efficient ways to provide banking services. They are a small regional bank who seems to genuinely appreciate your business - - no matter how humble your financial profile. They are genuinely nice folks with a heart to serve, and I definitely suggest giving them a try!

A representative by the name of Amy Chase from the mortgage department gave me wrong mortgage…read morepayment information which caused me to be late. The late payment got reported on my credit and dropped my credit score significantly. I explained to them that my wife is on deployment in the navy and I'm having difficulty qualifying to purchase a house so that our son don't be going from house to house. I ask if they can remove it because it's their error that caused the late payment. They rejected several times in a cold manner. They would have deleted if Amy Chase admitted that she give me wrong information, instead of taking accountability she said she don't remember telling me that maybe because of fear of losing her job. They don't care about customers, they side with their employees right or wrong. I wished I used another bank for my loan, lessened learned though.

They did EVERYTHING for me! My 'REFI' was literally done in days. The hardest part was going to…read moresign all the paperwork at the title office. Cris Miller was fantastic!

Always responsive. Best insurance agent I've ever known. Always helpful and puts your mind at…read moreease during the stressful times when a claim must be filed. Day or night, he's at your service. Even if you are not a client, he's willing to offer advice. Can't find that kind of service elsewhere. If you're not a client...you ought to be !

Amazing and thorough costumer service. A great deal and the best insurance provider around.read more

I love State Farm and the customer service! Today Antonio took my payment on the phone and he let…read moreme know that my monthly amount was lower. Saving money any way that I can in this economy is important, and I appreciate him reviewing my account and letting me know that it is applied with this months payment. Antonio is always personable and professional, and I appreciate everyone at this office in Virginia Beach!

If you are in the greater Chesapeake area or even beyond, please consider this outstanding…read morebusiness. With hands-on and the most personal care, Brian and the team will not only meet your needs, but I guarantee, they will exceed it. Family owned and just as family friendly, they will put you into the home of your dreams. Please call them today!!