Frank and his team were the best asset we had throughout our home-buying journey. If we could give…read morethem 14 stars, we would. Seriously, they're that good. They stood by our side patiently for over a year until we found the right home. While others at work complained they could never get ahold of anyone at their mortgage company, I kept thinking, "That's strange... I could call my loan officer right now if I wanted to." Anytime. And he'd still be ready to answer all of my annoying questions even if I had already asked them five times before. What really sets Frank and his team apart is that they don't just communicate well - they truly know what they're doing. Their knowledge, professionalism, and advocacy made such a difference for us. Frank personally advocated for us with listing agents, and I genuinely believe it helped us finally win a home after 8 attempts in an incredibly competitive market. My family and I are so grateful for everything they did for us, and we recommend them to everyone we can.

Frank's the guy you want on your side to close on time, every time. He provides impeccable customer…read moreservice. Weekends, nights, he's available to answer questions and help you get offers in when you need them. Got a great rate too.

This is the absolute dream team! In this market, it is so important to find a flexible and…read moreresponsive lender and Katie and Alyssa were absolutely amazing at helping us get competitive offers out the door FAST. Even on nights and weekends they responded to our emails within a few hours at most. They absolutely exceeded my expectations in getting us a great interest rate, and made us feel reassured that our financing was taken care of, so that we could make the best possible offer. When our offer was accepted we worked with Modesta to get all our financing in order, who made it such an easy process. I cannot recommend this group enough! They make a daunting process so much easier! You will not regret working with them!

Katie and Alyssa were both amazing. They were very prompt answering all of our questions and even…read moretalked after hours with us. HIGHLY RECOMMEND! :-)

Brian was fantastic to work with throughout the mortgage process. He was responsive, knowledgeable,…read moreand took the time to explain every step clearly, which made a stressful process feel much more manageable. He shopped options, answered questions quickly, and was always transparent about rates, fees, and what to expect. What stood out most was how professional and steady he was from start to finish. I never felt pressured, and I always felt like he had my best interests in mind. If you're looking for a mortgage broker who is sharp, trustworthy, and easy to work with, I would absolutely recommend Brian.

Brian was absolutely outstanding, and guided us through the entire mortgage process (as buyers)…read morewith poise and humor. We would absolutely use Brian again if we needed to get another mortgage. Cannot recommand him highly enough!

Overall an excellent experience. We worked with Rob Jenkins in the Columbia, MD office. Our…read moresituation was a little challenging but Rob stuck with us throughout the whole thing. He communicated when necessary and I really felt like we had someone on our team, truly working FOR us. The only reason they are losing a star is it did take a little longer than we would have liked, but as I said, it had some challenges along the way and one person who was less communicative, but Rob quickly remedied that situation. Thanks again Churchhill!

Would give them NO stars if possible. Don't believe Dave R. on these guys. Classic bait & switch…read moreMortgage Broker on the interest rates. and the FEES FEES FEES ! ! ! ! We wasted a month on these guys to keep their word on the original quote initial, but NAY NAY - eventually went to our local credit union and were very pleased. Our credit scores are in the 780-790 range. Bait & Switch...

Marc and his team made my first home buying experience a smooth and streamlined process. They were…read moreincredibly organized and professional. I appreciate them taking the time to fully explain the process to me, and their patience in answering all of my (many!) questions thoroughly. I highly recommend Marc and his team!

Marc, and Nathan, at Guaranteed Rate were great. Clear communication. Ready to explain anything…read morethat I did not understand. They prepared my pre-authorization package, and always quickly prepared the letters I needed when I submitted offers on houses (yes, multiple houses, because of this market). They were timely, informed, professional, and compassionate. I also appreciated the clear presentation of information that they provide - you know exactly what your rate and associated closing costs will be. I would definitely recommend Marc to anyone.

Worked with Bob on recommendation from my realtor. He was extremely responsive during our…read morecommunications, whether it was questions we had or confirming technical details in our application, or working with all the other entities. He took the time to understand our unique situation, was creative with the financing options, and enabled us to achieve our goal, all on time!!

Bob was Outstanding through out our entire mortgage process. He was the epitome of professionalism…read more He communicated at a level unmatched by others I have worked with before. He was proactive, thorough and made things happen quickly. He is the best in the business at what he does. I recommend him to anyone in the market for a home loan. You won't find anyone better.

I had everything I needed a 60,000-down payment, credit score, and a mortgage certificate. I…read moresacrifice everything and, wait for years to get house of my own. They didn't at all help me. They rejected my application, and said I need another down payment of 60,000. A total of 120000. They crush my dreams and I'm still living in hell.

I always pay my mortgage payment early. Try to do it this month and I couldn't access my online…read moreportal. Contacted customer services and they couldn't access the portal either. Then she found out the online site isn't working. Communication about this would have been great customer service...but I guess once you are a customer customer service goes out the window. Wasted over an hour of my time to pay YOU! Do better.

Had to get a simple letter to verify I had an account. Easy... however, Tara was rude, couldn't…read moreprovide what I asked, and really made me consider leaving this bank. Just a complete lack of respect and inability to be kind.

Military veterans do not use this bank. They approved my loan (good for 30 days), only to deny my…read moreloan 16 days later. They misrepresent and place responsibility on you to read tha the fine print (30 days for loan approval) but IF you don't respond and accept approval within 14 days, they will Deny you. Nothing but stress and harm dealing with this bank. Their own word was "good for thirty days".

Nearing the end of my lease at 8221 Mount Vernon Hwy and dreading continued hurdles ahead. This…read morerental is proving to be far more costly than what any reasonable person can expect. Heating oil has become the largest frustration. Chambers claims that the oil tank was full at move in, referencing the previous tenant filling the tank at move out, two months (Mar-Apr) before my occupancy, during which both bathrooms were renovated. There is no fill gauge to verify contents. The 560-gallon tank seems to have ran out after heating the 1480 sq ft house from late Oct - mid Feb. I contacted Chambers after the furnace cut out to let them know I believe it ran out of fuel, and they reminded me that per the lease I'm required to have it filled by TJ Fannon & Sons. TJ Fannon quoted over $2,500 to fill - 33% over market rate per government data and an independent quote. Despite concern over fuel level at move in, furnace efficiency, and potential tank leakage, I offered to have the tank filled by an alternative supplier. Chambers is refusing to allow the tank to be filled by anyone but TJ Fannon due to preference. Chambers is also refusing to provide the supporting documents referenced to TJ Fannon as a basis for the lease requirement. Chambers also failed to provide waste receptacles for established trash service at move in, resulting in weeks of trial and error with different services to have reliable waste service. Otherwise, we have had continuous visits from pest control, property management, maintenance for other services that have been a disruption. Chambers may be an alright management company for residences designed for rent, but they have proven not be a fitting partner elsewhere. We hope sharing our experience prevents others from being expected $750+/mo for heat.

We've been with Chambers Theory for three years and two tenants now, and we've been thrilled with…read moretheir work. We live overseas and this is our first time as landlord. Chambers has guided us through every step in the process. In particular, Kate on their leasing team and Hannah on the client care team have taken great care of us.