I have had to move five times in the last 10 years due to our careers. I have dealt with many…read moredifferent types of property managers and landlords. I have gone through some of the most stressful situations in my life with these types of people. This company has two of the best service professionals you will ever have the pleasure of working with, Barbara and Cathleen. They have healed our wounds. The experiences that I have had with them over the last couple of years have been the polar opposite of all of the experiences I have had in the past. Some of their attributes include but are not limited to immediate service response with high-quality providers, follow-up phone calls, and personal involvement to ensure that things were done the way they were supposed to. Most of all I appreciate their enjoyable kind personalities, authenticity, and true desire to serve. I have been through hell and I thought it was just the way it is. These people have changed my perception and therefore affected my reality, They are a true blessing.

I would not recommend these people. They listed a rental on Columbus St in Alexandria and I replied…read more3 times via Trulia, Realtor.com and direct email. Four days pass and I drive down from NY to see the house and I never hear back from "Bill". If you're any sort of professional realtor you don't post an ad all over like that and then ignore the responses. They blow it off because they aren't true realtors building relationships it's just low margin property mgt, like who cares who we stick in here we'll find another body to fill it up.

Them replying to my review is hilarious being that they won't reply to my maintenance requests…read more I've had a leak for months. No one has come to fix it. Also I'm pretty sure they are inflating these reviews somehow. For a real view, check out the other reviews online. DO NOT RENT FROM THEM AND DO NOT TRUST YOUR PROPERTY WITH THEM!

Amplus left us high and dry. They ignored our calls and became unresponsive after the initial…read morefirst response. I wrote a glowing review and then they disappeared. Avoid this company!

Professional staff, highly recommended. Aaron purchased and managed three townhomes for me since…read more2021. His company has found me quality tenants and very responsive when it comes to maintainence, renewal, dealing with HOA and handling tenants. I only have one or two emails exchange with them during annual renewal. I love it that way.

We rented a unit in Parkfairfax managed by this property management company and their "property…read moremanagement" was a disaster. I experienced constant flooding and sewage leaking from the kitchen sinks (yep, 2 sinks), giant sized insects invading our space, decaying floor boards from water damage, 3 years of uninterrupted mold and mildew, the need for a dehumidifier requiring 4 buckets of water to be dumped daily, and the last stray was a bathroom ceiling leaks flooding the unit requiring a 1 month stay in the hotel paid for by my insurance and I still had to pay the rent for my unit. During those 3 years, I suffered terribly from respiratory problems for the first time in my life. No empathy shown by the leasing agent or landlord for the major and myriad inconveniences. Upon returning to the unit in addition to the floor repairs they used substandard contractors to paint the walls. During my stay at the hotel (on my insurance's dime, mind you despite paying the full month's rent DURING it's renovation) I was not notified that the walls would be painted until AFTER the work was done, nor was my artwork removed from the walls prior to painting. The substandard painters merely painted around my artwork. Essentially their substandard painting contractors sealed the damage free adhesive to the walls with the paint making the artwork impossible to remove without damaging the wall. Moreover, the substandard contractors also painted over the back door sealing it shut. Upon move-out, the property management company wanted to penalize me for the damage caused by their own substandard painters shoddy work, since there're still holding on to my security deposit. Avoid renting through this "property management" company at all costs

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

I highly recommend avoiding Peabody Residential Management Company. Newly contracted with this…read morecompany for management of 2 rented and 3 vacant properties, was hit with a several thousand dollar bill after less than a month of true management of the properties.

As a new tenant for a property managed by Peabody, I have been severely disappointed so far…read more Property listing included amenities such as assigned parking spot and pool but inaccurate - neither was given. Unit was completely different in both cleanliness and disrepair from when it was viewed until start of my lease - I was then told that *I* had to submit a repair request. It is the 4th day of my lease and I am unable to park and stay here because I was just notified that a request needed to be made to the condo association for a parking permit. Lease asks the tenant to have a professional cleaning service at move-out, but the condition I was provided is very unacceptable with grease/food stains in kitchen walls, counter is coming apart, almost every single wall has multiple nail holes and large marks, and the dining room light fixture is hanging from the ceiling with wires revealed.

The management office are so friendly and professional and will take care of all your request or…read morequestions in very timely manner. I have people wanted to tour the amenities and they were there for us quickly with instruction .

Rented and moved in about 2 months ago. I like this community very much. Its quiet and seems…read morequiet all of the time. My unit, though, has been quite cold. I'm in a corner unit and the cold winter temps this season have caused freezing cold temps in the condo. Have analyzed and resolved some of the issues, which are no fault of the condo association, just things that happen after the fact. Building management (Candee) and assistant manager (Corina) are excellent and really help the residents with questions and concerns and setting up for moves. Corina and the weekend desk folks are wonderful in scanning packages and letting the residents know via email that there is something waiting for us to pickup. Haven't experienced the pool yet as I moved in during the winter and its not yet open. Have walked through the clubroom and it is very nice. The gym is a nice feature, even though there aren't a tremendous amount of machines, it is still a nice touch. The pet policy of not allowing pets to walk through the lobby is a little weird. It makes the community seem like it is not pet/dog friendly. My dog is a registered service dog, so that differs from the pet policy in the lobby. Still, I try to adhere to the rules and regulations for the building itself. It is wonderful being next door to the Westin. They have a nice wine bar and patio, and I have been told the music on the patio is amazing and they have a very nice happy hour. I learned shortly after moving in that the Westin has a special price for Mercer residents if we should need to stay there for any reason. The Westin/Sheraton have a shuttle to Dulles airport and other local drop-offs. Mercer residents are welcome to use that shuttle. Parking for residents is excellent. At least with my unit rental, I have the ability to have a single space for my car in the garage, as well as a storage unit. The storage unit is extremely helpful. Lastly with regards to parking, Mercer has 50 spaces in the Westin garage on the lowest level to use for visitors or if you have a second vehicle for your unit. Its very nice that Mercer pays for these visitor spaces. Overall, this is a well run community. Everyone is friendly from maintenance to staff to the property manager and residents. Again this place is QUIET! I've seen bulletins to keep the noise down, but that must be in another area of the complex because I haven't heard or seen any commotion to complain about. I may look to purchase a unit here when my lease is up. That's how much I enjoy living here! Highly recommend if you can get in, I think you'll love living here as much as I do.

I can always count on Dave. Outstanding work and fair prices. Great communication. Been using him…read morefor various things for years.

Do not make the same mistake I did. Dynamic offered a full job quote and then did not perform the…read morework in a remotely acceptable manner. They then tried to switch to an hourly rate and offer expensive off-the-wall solutions to finish the initial job that they botched (same as other reviewer). I've used contractors before and this is by far my worst experience. Strike 1 - the agreed upon job was to mount and level all of the cabinets for granite. They left stating a portion of the cabinetry was a quarter inch lower and the granite guys would fix it. Dynamic didn't finish the work and kept stating they stayed more hours than they should've so they left. When the granite installers couldn't finish their job because of the uneven and unfinished cabinetry work-- Dynamic stated we needed to a $900 solution for the work they initially agreed upon (this included metal jacks in the basement for our main level kitchen floors, what?!). Needless to say, we got real professionals in here to simply increase the base height of the cabinets a quarter inch using 2x4s and the granite installed wonderfully. There were no "floor stabilization issues" as Dynamic continually said there would be. Strike 2 - the other part of the job was to add an outlet above the stove for our range hood. Dynamic used an existing outlet, reran those wires to the new outlet. Then they closed the old outlet up with drywall in front of it! We got an electrician in here to fix that, because adding a new outlet doesn't mean you get to close another one up with drywall. Goodness. Strike 3 - they quoted a second part of the job (before we realized the poor quality of the initial work and lackluster response thereafter). Dynamic quoted 2.5x price and double the days to finish as several other contractors. Not efficient or cost effective.

Nearing the end of my lease at 8221 Mount Vernon Hwy and dreading continued hurdles ahead. This…read morerental is proving to be far more costly than what any reasonable person can expect. Heating oil has become the largest frustration. Chambers claims that the oil tank was full at move in, referencing the previous tenant filling the tank at move out, two months (Mar-Apr) before my occupancy, during which both bathrooms were renovated. There is no fill gauge to verify contents. The 560-gallon tank seems to have ran out after heating the 1480 sq ft house from late Oct - mid Feb. I contacted Chambers after the furnace cut out to let them know I believe it ran out of fuel, and they reminded me that per the lease I'm required to have it filled by TJ Fannon & Sons. TJ Fannon quoted over $2,500 to fill - 33% over market rate per government data and an independent quote. Despite concern over fuel level at move in, furnace efficiency, and potential tank leakage, I offered to have the tank filled by an alternative supplier. Chambers is refusing to allow the tank to be filled by anyone but TJ Fannon due to preference. Chambers is also refusing to provide the supporting documents referenced to TJ Fannon as a basis for the lease requirement. Chambers also failed to provide waste receptacles for established trash service at move in, resulting in weeks of trial and error with different services to have reliable waste service. Otherwise, we have had continuous visits from pest control, property management, maintenance for other services that have been a disruption. Chambers may be an alright management company for residences designed for rent, but they have proven not be a fitting partner elsewhere. We hope sharing our experience prevents others from being expected $750+/mo for heat.

We've been with Chambers Theory for three years and two tenants now, and we've been thrilled with…read moretheir work. We live overseas and this is our first time as landlord. Chambers has guided us through every step in the process. In particular, Kate on their leasing team and Hannah on the client care team have taken great care of us.

This is our second time with Pinyo as our Realtor and he is the best! Very knowledgeable, always…read moreavailable for questions, and super helpful in guiding us through every step of the process.

Pinyo has been exceptional in preparing my property for rent, vetting tenants, and managing…read moretenants. I couldn't recommend NOVA more. My property is in good hands and when issues arise, I know they will be communicated to me quickly and clearly.

I wanted to take a minute to give a shoutout to the Dominion Valley HOA team. Over the past month…read moreand a half, I've been in the office several times asking questions about roofing projects, roof replacements, approved colors, compliance, and making sure the work we're doing in the community lines up with HOA guidelines. Mari, the Covenants Manager, has been extremely helpful and patient with all of my questions. I also had the chance to meet Tracy, the General Manager, and she was great to work with. Lisa, the Administrative Assistant, has been very resourceful as well. She even helped locate and scan survey documents from the files so we could use them for permitting. Zach, Stacy, Bill, and the rest of the team have all been helpful and approachable whenever I've had questions. As both a Dominion Valley resident and a local business owner, I really appreciate the time they've taken to help me, my customers, and other residents stay on the right track. I've even gone in with questions about exterior colors for my own home, and they took the time to help me make sure everything was compliant. Every time I've been in the office, it's clear they are managing a lot between resident questions, emails, documents, compliance items, and day-to-day community needs. Even with all of that going on, they have always made time to answer my questions and help however they can. Thank you to the Dominion Valley HOA team for all that you do for the community. I truly appreciate your responsiveness, professionalism, and willingness to help.

I won't give you the long story but 10 stars for our manager Michelle. I lost my unit key and fob…read moreand had no back up which turned me into a ball of anxiety. Calmly and so willing to help Michelle found my keys and a fortune cookie in my car. I'm handicapped and need supplemental oxygen to breathe so she retraced my steps and was a godsend. Thank you for being here Michelle, you are simply the best. Michelle works for the Isabella and all tenents.