Christian knows his stuff. He's honest, efficient and gets the best rates. I HATE the big companies…read morewhere you're shuffled around and no one knows anything. I also like that he's local in Georgia to me.

Not responsive. Needs more than their bullet points. Not guaranteed loan. I would simply Stay away…read more Looks like I'm not alone in this type of review. Read the other reviews below. Critical: Professionalism, Quality, Responsiveness, Value I started working with Brandon from anchor mortgage. They said he got sick. I told their team leader to switch loan officer. He told us we would be switched. We were never switched loan officer and forced to work with a guy that does not reply. Way before he got sick it was hard to get a reply from him. It's been 3 weeks later I called and emailed everyday and would never get replies or would get random rare phone calls asking for what they needed. We were trying to move from fha to conventional. Anchor would not answer this question about where this closing cost was coming from and we were told it's for your auto and need it for closing. Paid off Auto loan has nothing to do with mortgage closing and we were told that's total debt but that number did not add up. It has been 3 weeks and we chose to withdraw. They never replied to an actual loan estimate and could not get a straight answer to this question. This company is a broker, cannot schedule conference call, does not reply until half a day or day later. Confirmed that no one was properly handling our case. Beware of their practice of waiting and wasting time from fha to conventional. They will not answer questions but would need so many proof of this and that when they're using the lower credit score. Another person wrote a review similar to our case below. Our credit scores were over 700 and 800 and no other debt besides the house. If you are streamlining fha try other lenders, keep in mind they're a broker with who knows what hidden fees and if you're even going to get approved or not. They do not respond as others have said.

I worked with Ping Mortgage on two refinance cases of my home and a new loan on my rental property…read more They are the best of the best. Their process works like the magic easy button. You set it and forget it. They did all their work and boom, you got a phone call and an appointment for closing. The recent loan for my rental property was a tough case. The seller gave them only a few days to complete all the paperwork. The seller's agent was pushing hard. I saw emails exchanges over weekends and evenings. It tells me that they were working extra hours to meet the deadline. And they made it happen! The seller and I can't be happier. For my next mortgage, I will absolutely work with them again!

The entire process with Ping Mortgage was fast, smooth, and very straightforward. Everything was…read moreexplained clearly, and the loan moved forward without any delays. I'm satisfied with how efficiently everything was handled.

Derek was Awesome! He stepped us step us through the loan process from our pre-qualification to…read moreClose--in 3 WEEKS. He was very responsive, even answering our calls after 5:00 p.m. which really impressed me. (I'm big on communication.) I have friends that told me that getting a mortgage loan was a hassle with a lot of delays along the way. We didn't experience any of that. I would highly recommend Derek--and I plan on doing so.

All I can say is RUN THE OTHER WAY! If you are looking for a mortgage broker to be respectful,…read morediligent in their job and provide excellent customer service, then this is not the company for you. I would NEVER recommend their services to anyone. There are many mortgage companies that WANT to strive to provide excellent customer service throughout every step of the loan process so reach out to them and give someone else your business.

I have used different banks over the years, but this bank takes the torch. From service to quality…read moreand experience, they treat me like a millionaire banker with my few dollars I take there. Today in particular I, was feeling overwhelmed with the ongoing of things, but the smile of the lady at the welcome desk, felt like sunshine upon my face on a winters day. She did not do anything, but welcome me with that smile, that said ' all is well' I left the bank feeling so good about myself. Due to bank security I could not take her photo, but I wanted to share this. Wonderful place to bank.

The Nightmare of Doing Business with Navy Federal Credit Union Mortgage…read more I rarely write public reviews, but the experience I had with Navy Federal Credit Union's mortgage department was so egregiously mismanaged, disorganized, and downright disrespectful that it would be irresponsible not to warn others. What was supposed to be a joyful process of purchasing my dream home turned into an emotionally draining and financially damaging ordeal. Let me be clear: I am a high-earning entrepreneur with a long-standing banking history, excellent income, and consistent cash flow. Millions of dollars flow through my accounts each year. And yet, I was treated with suspicion, neglect, and incompetence every step of the way. Navy Federal demanded that I change the title of the property into our name prematurely, knowing full well it put us at legal and financial risk before they were willing to finalize the loan. This move alone jeopardized my family's security and created significant exposure--all under the promise that "everything was moving forward." Spoiler alert: It wasn't. From there, the experience devolved into a circus of compliance hoops: We paid off every lien and tax obligation they flagged We provided every document, letter, form, and verification they requested--many of them multiple times We jumped through every shifting goalpost without hesitation, because we believed this institution was operating in good faith And yet, they continued to drag the process out for weeks with zero urgency, a complete lack of transparency, and no accountability for their delays. We were passed from one clueless rep to another, forced to explain ourselves repeatedly, with no consistency in communication or follow-through. The final straw? After months of compliance and good faith, they denied the loan based on the IRS not yet updating the tax transcripts to match our recent returns--a known issue that takes 15+ weeks. Even though they saw and acknowledged millions of dollars in income, clean returns, and third-party CPA verification, they decided to play the "policy" card. A policy that punishes legitimate business owners for the IRS's delay, and one they knew about upfront. Not once did Navy Federal offer a creative solution, fast-track option, exception path, or direct communication with underwriting leadership. We were left bleeding time, bleeding money, and missing opportunities while they sat on their hands. To add insult to injury, real estate professionals across the industry warned me after the fact: "Navy Federal is a nightmare to work with. They always delay and kill deals." That reputation is well-earned. Agents avoid them like the plague for this very reason. And now I understand why. I gave Navy Federal every chance to act with integrity and efficiency. Instead, they wasted months of our lives, inflicted financial harm, and proved that they are ill-equipped to handle anything outside of cookie-cutter borrowers with W-2 income. If you are a business owner, investor, or high-net-worth individual--do yourself a favor: DO NOT waste your time with Navy Federal's mortgage department. They lack the systems, the sophistication, and the strategic thinking to serve high-level borrowers. And most importantly, they lack the customer service, communication, and compassion that every client deserves. This was a nightmare--period. And I'm speaking up so you don't have to live through the same one.

Had a horrible experience with this lender. Ernest money was lost and no one even apologized my…read moreloan was kicked out right before closing. Loan officer who pre approved me knew I made commission at my job for the past 5 years she pre approved my loan but kicked it out 1 week before closing. Mind you this would have been my second home purchase wit the same Employment history. I went back home to my credit union Ascend FCU they approved (for 10k more and no PMI) no I have a wonderful home. This lender was recommended by my realtor who I felt was trying to get me to move to a certain part of Atlanta based on my ethics background. All this is my opinion of course just this is my individual experience and still I lost $1500 so I am very upset.

This was the easiest mortgage process I have ever completed of the 5 homes I have purchased over…read moretime. The whole staff answered my questions, helped me work through the approval process and were just nice prople to work with. Plus I prefered a local lender over the national mortgage providers. The Shelter Homes team in Atlanta is the best!

Roll out the red carpet because the Moreira Team has made my cross-country move from Washington…read moreState to Georgia feel like a breeze! So there I was, almost settling for a 'meh' mortgage deal--$400K, 20% down, and a steep 7.45% interest rate. I decided to have a second opinion and Found Moreira Team with so many great reviews, so I decided to contact them. Enter Lucky, my mortgage matchmaker. Within half an hour (no joke!), he rang me back with a deal that had my jaw dropping: $470K approved, just 3.5% down, and a 6.75% interest rate! But wait, there's more: The team had a cherry on top: They referred me to a superb Realtor named Catherine, who gave me a grand tour of Georgia homes. From there, Taylor and Amanda whisked through the paperwork, ensuring everything was ready in two weeks. For a first-time homebuyer, they turned what could've been a daunting drama into a smooth, feel-good experience. I'm so happy I found them! So if you're in the market for a great mortgage team, look no further. This team is the best!

I found Moreira Team through all the reviews here, and they were right. From the time I first…read morereached out to them more than a year ago to when I finally found a house this year, they were communicative, responsive, and honest. They worked so fast to help me meet the seller's request for a more accelerated closing period, and throughout the process I always knew what was happening and what I needed to do next. Highly recommend them.

We couldn't be happier with the loan process at Northpoint Mortgage. Paul Howard was our loan…read moreofficer and exceeded our expectations. He came highly recommended by our realtor and now we know why. He worked quickly to get the loan ready for our home closing. If you're buying a home, call Paul!

I worked with Tony and his team on a loan as a first time buyer. They are absolutely amazing. They…read moresend an email every step of the way so all of your questions are answered up front and you always know where you are in the loan process. They also gave me a great rate. I can highly recommend based on my experience and will use them in the future.

Excellent service. It is a real pleasure in this day and age to find a company that performs…read moreexactly as they say they will. Chad and his team was very responsive and all the details of my experience was just as I expected. No surprises. I would happily refer them to anyone needing their services. I trust them moving forward with my financial needs.

Recently completed my third mortgage with the AHL team. As always it was a great experience. They…read moremake everything easy to understand and the process moves swiftly! We closed in 3 weeks from initial contract without issue.

I completely agree with everyone else that left reviews that the live check is a scam. I spoke with…read morea very young intern there and he tried to get me to take a loan out on my home but wouldn't approve the "check." So this "live check" a scam! BEWARE!!! Do not work with this company!

I completely agree that the live check is a scam. I spoke with Rhett Mercer and he tried to get me…read moreto take a loan out on my home but wouldn't approve the "check." After speaking with him once, I began getting spam phone calls from various numbers claiming to just need one last piece of info to "secure my loan." That was in December 2024 and I'm still getting at least 10 of these phone calls a day. So not only is the "live check" a scam but they also sell your information. BEWARE!!! Do not work with this company!