Me and my two co-workers at ATT started our refinance in April when the rate was the best. We locked for 30 days at 4.625% for 30-year fixed with $700 origination fee. It took six weeks to get our loans approved and of course we lost our rate locks. It was so strange and we were so disappointed. Apparently Ping Mortgage sent all loans to Wells Fargo Bank for the best rate. We called Wells Fargo during the process and verified it was true. Wells Fargo was overwhelmed by the sudden increase in loan application that they could not handle. We have no other choice but to wait, because other lenders/brokers are purposely increasing their rates and fees to take advantage of situation. Luckily, Wells Fargo last week gave out some specials for two days. We are all able to close the refinance at the rates we like. Thanks for the Ping Mortgage! P.S. Due to the volume, service is not as good as we had before when we purchased the houses. E-mail is the best way to communicate with them. read more

I am very pleased that I chose the Ping Mortgage Company, you guys Rock !!!! over the years I have worked with many mortgage company buying selling and Re-fi so I know the mortgage process and its very stressful. however the team at Ping Mortgage company were exceptional. they went above and beyond to close on my mortgage in time. I had the Issue with the arrogant and Non friendly Builder pushing my closing date over and over and other constrains, but Mr. Yale and team dealt with the Builder/County office fearlessly on my behalf. Try somewhere else and come to Ping Mortgage you will feel the difference. for the first time home buyers if you do not want to get frustrated in the whole mortgage process, I suggest trying out Ping Mortgage company. The Team at Ping mortgage were friendly and co-operative throughout the mortgage process. The Best part if you have question you can go visit the office and talk face to face. Thank You Ping Mortgage ( Yale, Ping, Mitchell) read more

To take advantage of low interest rate, I decided to refinance my mortgage from 7/1-ARM to 15-year fixed. My sister refinanced her mortgage recently with the Ping Mortgage Company. She recommended Yale from The Ping Mortgage Company to me. I contacted a few other mortgage brokers to quote. None of them can match The Ping Mortgage Company's low rate and low closing cost. Their strategy is to keep lower overhead to give higher discount to customers. This allows them to respond quickly. It took less than 2 weeks to close and they made zero mistakes! They are also very knowledgeable on compliance. I know there have been many applications got approvals from The Ping Mortgage Company after rejected by other mortgage companies. So, if you are looking for a low APR or if it is hard for you to get mortgage elsewhere, I highly recommend you try The Ping Mortgage Company! read more

I just completed my mortgage refinance using this company. I cannot speak enough of good words about the professional service provided by Yale and Michelle. First of all, the rate that they provided is the best among six local and national companies that I inquired. Second, they provided me clear instruction every step along the application process. Because my refinance involves cash withdrawal, my wife who currently lives on west coast had to attend the contract settlement. She had schedule conflict on the original date of settlement, so Yale and Michelle had to have me reschedule the date. They were very patient and considerate during the process, still trying best to hold the locked rate for me beyond the lock period. I am utterly satisfied with this company, and do not hesitate to recommend to my friends and colleagues. read more

I highly recommend The Ping Mortgage Company to you! First of all, they made the impossible possible for me! I was thinking about getting my second house in May 2019 just after my first one in July 2017. Most other banks said no to my application but they helped me figure out how to maximize my financial potentials and made it possible. Secondly, the are very professional and detail oriented. They helped me with every step of the financing process and made it as smooth as possible. Finally, Yale and Ping helped me save a lot of money including 0 cost of getting a homeowner certificate, waiving my mortgage appraisal fee, and some other fees upon closing. I really appreciate their help and I believe you have a better experience financing your home with them! read more

It has been a pleasure working with the Ping Mortgage Company. Our experience with Ping Mortgage started about 15 years ago when Ping helped us get the loan for our primary residential property. Last year, when we started to explore the possibility of investment, of course, we went back to Ping Mortgage. With the help of Yale, we were able to get the mortgages for our rental properties, despite all the roadblocks. Yale, Ping, and Hong were always ready to answer my questions and provide guidance during the process. That helped tremendously considering how stressful it was when taking out a loan. I would highly recommend the Ping Mortgage Company for your mortgage needs. read more

We are exceedingly happy with Mr Xiao and the company overall. We had worked with another financial institute earlier and learned, with great disappointment, that they were not going to deliver anything like they had promised three months before. Mr. Xiao understood our priorities and gave us realistic estimates and evaluations accordingly. He communicated promptly with us, answered all our questions, worked around our busy work schedules. His work was nothing but true professionalism and great facilitation throughout the seemingly hassle-free process. We were able to close within a month. We would recommend them wholeheartedly. read more

I have known Ping Mortgage for many years and have re-financed with them more than 5 times. They are professional to work with, sets the right expectations, and there are no last minute surprises. The rate provided by Ping Mortgage is very competitive when compared to other lenders, and every time I re-finance, I save few hundred dollars. They are prompt on responding to your emails or calls, which speeds up the process. The closing process is also smooth and they were able to close on the date they promised. I would definitely recommend Ping Mortgage to anyone who is looking to purchase a new home or trying to do re-financing. read more

I am the first time home buyer. Yale and his colleagues work through all the process with me from the previous three months. They are professional and detail oriented people who give me suggestion and good ideas for every aspect during the process of mortgage financing. We had communited with tens and hundreds of emails and phone calls. Yale is always trying to save me even a penny and give me the lowest possible rate. I really appreciate for their help and I would strongly recommend him and his coworkers for your mortgage financing services. read more

Thank you so much for all the personal attention you showed us. I really appreciate you acquainting us with the FHA program that provides for tax incentives. We would have never known about this. I also really appreciate all the extra effort you put into building our credit rating so that he could be approved. Buying a house in the current market is very stressful. Thanks for alleviating a lot of that stress by being responsive to all our questions and needs. read more

I am a fresh college graduate and only got my job six months ago. I do not have any money in the bank. Trying to take advantage of $8000 government incentive, I worked with Ping Mortgage on a FHA loan. In less than a month, I got my house with 3.5% down payment from my relative. The interest rate is only 5% and my monthly payment is about $1100 --- only $300 more than my current rent. It is such a good experience. I highly recommend Ping Mortgage read more

I purchased a new home in July 2020. Ping Mortgage helped me with my mortgage. My experience was excellent. Yale and Hong were so responsive, supportive and highly efficient in the whole process. They leveraged their experience and expertises not only to help me get the loan approval, but also to get the lowest rate. Without their help, I couldn't close my new home within 30 days after I made my original offer. Highly recommend! read more

Excellent Service by Yale and other staff member!!! I had re-finance done with Ping Mortgage recently and service is too good. It was done in a very short amount of time. Since I travel and I was out of town so they manage to help me closing as per my convinient location. I recommend others to use PING MORTGAGE for financing any properties. PROJECT DETAILS AREA Alpharetta, GA COST $250,000 and over DATE June 2017 read more

It's such a great experience to work with Ping Mortgage. They are super knowledgeable, efficient and responsive, especially Mr. Xiao. Ping Mortgage helped me to prepare everything needed for purchasing my house, and they're super fast even for very quick closing. Mr. Xiao is very professional and patient to answer all my questions. I strongly recommend Ping Mortgage to everyone who needs help with mortgage. read more

The Ping Mortgage Company do a great job for help customer lower their rate, no matter you are first time buyer or you want to refinance. They are patient to help customer understand every single detail of the whole financing process. I would without any hesitation recommend the company as your priority choice when you decide to purchase your house or re-finance with a lower rate. read more

The Ping Mortgage company provides very professional service with long standing experience. Ping and Yale are highly efficient and trustworthy. They are greatly appreciated by the community. I would like to highly recommend Ping Mortgage to all my friends who needs to finance or refinance a home, go to Ping Mortgage to receive the best service, to give you peace of mind. read more

Got our first home loan with Ping Mortgage. Yale and Michelle were very helpful and responsive. We got timely replies even on weekends! The whole process was smooth and all paperwork was done online from start to end. Above all, the interest rate was GREAT! I would definitely come back to them for my future needs and recommend them to my friends! read more

They are the best broker ever! I got the the lowest rate and a seamless loan closing! Yale has been extremely helpful in locking the best rate for me. Whenever I have questions, he is always available to help out, even during the weekend! I would definitely recommend them! Look forward to working with them again! read more

Its been a wonderful experience working with Yale and Joey. I closed on my new home recently and I am looking forward to moving in. There is excellent customer service and professionalism within the company. I highly recommend Ping Mortgage company to anyone seeking to refinance or looking to buy a new home. read more