Fair warning they will cancel or bump your appointment unless you answer their phone call and…read moredouble super confirm your appointment. They even helpfully text you " Remember, unconfirmed appointments are not guaranteed. STOP ToOptOut" Go elsewhere.

They literally keep hanging up, or puttingon hold for minutes, only to come back say nothing and…read morehang up. One of them literally didnt even finish sayin "how can i help-" and hang up, and yes you can hear she putting the phone down to hang up.

Absolutely wonderful place to go. The staff is laid back, very helpful.During the insurance hacks…read morethat affected the whole country, they were incredibly understanding with no pressure at all. Dr. McGowan did cataract surgery on both my eyes, and it was painless and quick. She's young and brilliant. Lots of respect for her here. Although I was totally unaware of what cataract surgery was all about, they all guided me through it and were very helpful. The atmosphere at the office is great, thanks to the folks at the desk, the financial staff, and of course Heidi, who has it all together to get you ready for surgery. Thanks to all.

Dr. MacDonald helped me solve a vision problem. He was extremely knowledgeable and gave clear…read moreexplanations. He is an excellent doctor. I recommend him highly.

Check in was seamless. The party who was supposed to be seen didn't show so they were kind enough…read moreto see us (yes we arrived pretty early). Erin the tech had a bubbly personality and was very patient with my mom who has some speech limitations. She was thorough and explained everything. Dr. Michael Melzer the optician was efficient with 40yrs experience under his belt. My mom was given informative diagnoses and recommendations of ophthalmologists to follow up with. The store is always clean and inviting with an array of frame shapes and colors to choose from and the entire staff is stellar.

Been to this location several times for myself and family members and always happy with the…read moreprofessional and knowledgeable service. A couple poor reviews below definitely suss. Prices can't be beat and our glasses have always been great quality!

EyeDesign is an independently owned and operated optician in Red Bank, New Jersey. The store has…read morebeen in business for over 30 years and is known for its high-quality eyewear and excellent customer service. The staff at EyeDesign is very knowledgeable and helpful. They provided personalized recommendations based on my style preferences, face shape, and prescription needs. Their vast selection of frames from renowned brands made it easy to find the perfect pair that suited both my vision requirements and fashion taste. The facility is modern and inviting, with a sleek and stylish design that reflects their commitment to both aesthetics and functionality. The waiting area is spacious and well-appointed, providing a relaxing atmosphere while maintaining privacy. In addition to providing excellent customer service, EyeDesign also offers a wide range of services, including eye exams, contact lens fittings, and repairs. The store is also conveniently located in downtown Red Bank, so it's easy to get to. Having had a bad experience with Warby Parker products, the old saying "you get what you pay for" is very much the truth in the optical world. Cheap, easily warped frames and inferior lenses from China won't be found at Eye Design. I highly recommend EyeDesign to anyone in the Red Bank area who is looking for quality eyewear. The staff is friendly and knowledgeable, the selection is great, and the prices are reasonable.

Super high quality and luxury design prescription and sunglasses. I highly recommend their eye…read moredoctor as well.

Our entire family has been coming here, and we couldn't be happier with the care we receive. The…read moreentire staff is professional, welcoming, and truly outstanding. They always make us feel comfortable and valued from the moment we walk in. Dr. Lin is genuinely the best medical professional I have ever dealt with. She is knowledgeable, patient, caring and takes the time to explain everything clearly. You can tell she truly cares about her patients and their eye health. I highly recommend this office to anyone looking for exceptional optometry care. We are grateful to have found such a wonderful team!

I went to My Optics of Little Silver for the first time and I highly recommend Dr.Lin. She is…read moreextremely intelligent, thorough, professional and kind. She did a meticulous eye exam on me, took time to explain everything in detail and answered every question I had. The staff was also very professional and friendly. If I could give more than five stars I would.

I got tired of the big chain optometry businesses and I was looking for an optometrist who would…read moregive me personalized service. Dr. Gioia's practice certainly lives up to that. Dr. Gioia is very warm and thorough. All of her staff are too. From making an appointment to picking up your glasses and everything in between it's a very patient oriented experience. I'm so happy I made the switch.

Integrative Vision practice is the best! Dr. Gioia is so knowledgeable and compassionate…read more Beautiful immaculate office with a kind and efficient staff.

Great experience! Wonderful advice and selection... and service.. used both locations.. convenientread more

If this were a review of your glasses sales person, this would be a 5-star evaluation. She was…read moregreat, very helpful and no complaints. I was less happy with the prescription. I can see no better than I could with my previous glasses despite describing exactly what my issues were.

I have been going here for years! Dr. Curtis and the entire staff are fantastic…read more You will be in good hands here.

The previous optician (I reviewed back in 2014) has left…read more The current optician is professional and much more "straight up". That said, Dr. Erin and her staff have always been a favorite of mine.

Brand new Rx and LensCrafters REFUSED to make me glasses…read more CLERK: REFUSED to make me glasses. MANAGER: REFUSED to make me glasses. CORPORATE: CALLED (but I was asked to leave) I visited the great Eye Doctor (who is not affiliated with the attached LensCrafter) for a new Rx. Once I got the Rx, I went into the store to buy some new glasses. I gave the clerk my info and he looked it up in the computer. He said that I had purchased and returned some glasses in 2012 and that he wasn't going to sell me any new eyeglasses because he was afraid that I would return those too. (Hey buddy - This is one of the risks of having a return policy - people might actually use it.) IT DOES NOT GIVE YOU THE RIGHT TO REFUSE ME SERVICE. IS THIS LENSCRAFTER POLICY OR YOUR POLICY? The clerk said he had to "Check with the manager." The manager DIDN'T WANT TO SELL ME GLASSES EITHER and had to "Check with Corporate." This "Check" never completed and 2 of the 3 employees were hassling me to give up and leave. Employee #3 (who was a fat guy), had a customer who he abandoned, only to tell me that they weren't going to fill my Rx because it was expired. I was getting a little frustrated that he made so many assumptions given that I had a new Rx in my pocket. He wasn't adding anything to the discussion so I told him "Go deal with your customer and mind his own business fat boy." Not only did I already have 2 of the store's 3 employees "working" on my "issue", fat boy had abandoned the store's only other customer (which could not possibly be store policy).. He skulked off to complain to the manager because I "insulted" him by pointing out that a 5' 6" looks fat at 300 pounds. I was already 3 people deep in this circle-jerk and at this point and it was clear the "Corporate" was going to say whatever the manager wanted. My "insult" simply brought this debacle to a head more quickly and I was now persona-non-grata and asked to leave the store - which I did politely. I'm sure I had a good reason to return the eyeglasses 9 years ago and if that means I'm banned from LensCrafters for life, so be it. Their glasses are overpriced to the point where I can get 3 pairs: reading, driving/all purpose, and sun glasses; online, for a lower price than one pair from this store.

I was really looking forward to a new pair of glasses. The frames looked nice they were sturdy but…read morenot too heavy. They were surprisingly well priced. They arrived earlier than they said they would. Around 5 days I think. When I picked them up I was so disappointed to see that the lenses were extensively laser etched. The etching was in my line of sight if I turned my head slightly but continue to look straight ahead. The etching read: 1.67. Oo FF It was etched into both lenses. I returned a few days later because they were sliding so far down my nose that I could only see over them. The older gentleman replaced the vinyl nose pads with silicone rubber nose pads which stuck far better to my nose. As I went to put them back on my face I decided to complain about the laser etching on the lenses. He reacted angrily and said that there is no way I can see them. He said all eyeglass lenses have them specially progressive lenses. He said that the lensmakers need that information to make them correctly. He said that is the way it is and asked me if I have ever had progressive lenses before. I told him that my previous two pairs were progressive lenses with no laser etching on them. Then he stood up and walked away and I left the store. When the glasses are on your face the etching is not legible however the Sensation that something is interrupting your vision similar to floater cells in your eyes or light scratches on the lenses. Over the next week I started to get headaches that persisted which I generally have not had in years . I began to realize that the progressive lenses were not functioning properly at all . ​​​​​​​​​​​​​ in order to see distant my chin had to be almost against my chest . I returned them to the store for a refund but said that I would have the lenses remade and keep them if they could leave the laser etching off . Apparently that's not possible at lens crafters so I got my money back. The real kicker is they charged me over $900 including the frame which was reasonable for the privilege of looking through someone's writing on my lenses and they still made them wrong . Shame on Lens Crafters. They have lost my business and hopefully yours too.

she switches her appointments in and out so your orginal 1 hour appointment will turn into 3 hours…read moredue to her their poor time management.

I've been wearing glasses or contacts for the 45 years, so I have had many doctors and opticians…read more I can say that Union Family Eyecare are among the best I've had. Professional, patient and respectful of my time and schedule, I couldn't ask for more. My wife and I are both very pleased with this practice and would recommend them to others.