I fully rescind my prior review. That initial experience was awful, but luckily it was a one-off…read moresituation. Over the years, I've been a customer at the exact same location several times, and it's where I've bought many new pieces of equipment. The service and prices have been stellar ever since. They are my go-to camera store.

Went for a French passport photo. They were welcoming and professional. I didn't wait and they did…read morethe photo according to the right specs- all good!

Pretty new to film photography and I've only ever had three rolls developed. In the last two rolls,…read moreevery other picture had an issue where half of the picture was fine and the other half was too dark. Because of that I was convinced my camera had a systemic problem. Took a chance on Colortek for my next roll and it was 100% the right decision. It took about a week to develop and the quality is just fantastic, each picture came out perfectly and resolved any doubt I had about my camera actually having an issue. Will definitely be coming back.

Ive avoided this place since my college days because I didn't have ten million dollars for their…read moreservices. It's been eleven years, and I work nearby now, so I decided to bring a roll of e-100 over to them for processing only. The last time I was in there was 2015, according to the records there. They rang me up for processing and said "That'll be $17" Odd...I couldnt recall what my usual place offers, Lumentation, so I gave them a call. They charge $7. When I politely said to the older woman working there, "Not trying to be a jerk, just wanna let you know Lumentation charges $7. Why do you charge $17". She scoffs. "Well, I send it out to someone who does it for REAL." Super helpful, sis. I was pleased with Lumentation's results the last time I went, so I will just take the hike over there again. You guys can delete my account from your system...it's been 11 years since I gave you my business, and I don't plan on ending that streak.

Brad at Hunt's Photo (Melrose) is the real deal. He's a knowledgeable photographer who listens and…read morethen matches you with the right gear. Over multiple purchases, he's helped me pick out a range of cameras and lenses (both new and used), and every recommendation has been spot-on. What I appreciate most is his advice. As I've gotten deeper into sports and portrait photography, Brad has taken the time to explain tradeoffs, suggest practical setups, and make sure I understood why a certain lens/body made sense for what I'm shooting. No pressure, just genuinely helpful guidance from someone who knows his craft. Highly recommend asking for Brad if you're shopping at the Melrose location.

Their developing work is as good as ever, but the quality of their scans has been significantly…read morereduced. I first noticed with my last batch that the 135 scans they did, supposedly at "full resolution" were noticeably pixelated, with jagged edges visible at 100%. I was surprised, since this problem was not present the scans this same lab had done for me in years past. I called and they agreed to re-scan them on a different machine, which ended up producing scans of about 1/4 the resolution of the original job. I finally talked to the manager of the lab who admitted that they deliberately reduced the quality of the scanner's outputs, so even though they bought a machine that can do impressive 30MP files, they no longer collect that much data off the film. They refunded me, but refused to change the settings on their machine. So even though you're still paying the full cost for "high res" scans, you're getting significantly less quality now. This isn't just lazy, it's bad business practice. Their lab work is fine, but if you're looking for quality scans, look elsewhere. Their results are garbage, and they don't even care.

This store has multiple photo booths and they provide you with lots of props to take photos!…read moreThey have lots of options for the photo frame, photo dimensions, and layout. They also have a few creative photo booth rooms like the elevator room or the prison cell. It works just like a regular photo booth! They also have a station to decorate your photos after with markers or stickers. They ran out of a lot of stickers when we went so we didn't decorate ours. But I loved these photo booths because they had lots of filter options, frame options, beauty filter!!, and they allow you to edit or move your photos around before you print them. Definitely good value !

An innovative way to get a personalized keepsake while in Boston! This is a store where you get to…read morestep into a photo booth room and take photos with your friends or family! When you enter, you're greeted by the friendly staff however there weren't any clear instructions so it was a little chaotic. You first choose props to wear, if you want them, but everyone wears them so it seemed unsanitary. Then you choose a room, there's about 5 or 6 rooms with different color wall backgrounds. There's also one towards the back of the place with a higher angled camera near the elevator, this one seemed very popular. Once you enter the private room you begin the photo booth. You choose what layout style you want your photos, the basic and most popular package is 4 photos and two strips which costs $8. When you take your photos, it is timed, so it's a little rushed. Once you finish, you choose the border for your strips. At the end, your photos are printed and a QR code comes up with access to both a live and still digital copy. Few things to note that I wish I knew beforehand. Each room offers different borders. There are some Boston frames but only for the pink and blue rooms. Second, the rooms are tiny, so fitting 4 people was a challenge. Try to get all four faces as close to the camera as possible, because if not, your friends in the back will be out of focus. It only opened in September so it's obvious it's still a work in progress through the disorganization. The card readers are finicky and there's no real organization. It's very busy on weekends so be prepared to wait if you want a specific background. I'm hoping with time these minor things get sorted out. A cool thing they offer is a station where you can get a plastic sleeve for your photos and decorate your prints with stickers. This is free of charge! Despite it all, I would definitely come back here as I love this concept and it's a great way to capture your memories.

The people there are always available for advice, and assistance in choosing the best option to…read moresuit a customer's needs. Very polite, and professional. No better crew to do business with.

These folks were insanely rude and short when I called in. It's like they were super annoyed they…read morehad to talk to someone. As a potential first time customer I was incredibly disappointed. Would not recommend.

What an awesome store! The Leica Boston boutique hosted a Redbar Boston event promoting their new…read morewatches along with a workshop on photographing watches. They brought in special guests to lead the workshop. There was ample time to browse their camera offerings as well. The atmosphere was excellent. As far as value goes, Leica cameras are expensive but worth its weight in gold! Especially the lenses.

I got help today from Steve Parsons. He was super. I am 84 years old…read moreand needed to learn how to trip the shutter on my Monochrom remotely using my cell phone. He was very patient and generous with his time. He spent at least 1/2 hour showing me what to do. He helped me to take notes for future use.

Local Boston Rental House that is staffed by professional and motivated people…read more I would highly recommend this Rental House They saved me twice during our 2nd Unit shoot in Boston . Andrew Rowlands DP.

The staff here are great. I rented a camera to fill my sisters wedding and I am a total noob. They…read morewere very helpful in getting me the right equipment and accommodating pick up and drop off. Highly recommend.

Came here on a snowy day to find some inspiration, and ended up picking up some film. The guy…read morehelping me was very kind and assisted me with me choosing my film. I also learned more about the services they offer. They digitize old videotapes which I will definitely be taking advantage of. I will be back!

It happened where there was the dreaded blank screen on my camera. Zero power. After replacing…read morethe battery with still no power, I took it to Hunt's photo. They diagnosed my camera as dead. It was one of these circumstances where it would cost more to repair than it would to buy a new one. The sales associate helped me select a new camera pointing out the features for each. The store had a plethora of new cameras to choose from. We used the old lens and strap so I did not have to buy a new one. As far as I could tell, the camera was reasonably priced. If I ever had a problem with my camera, I would return.