Exceptional service, Jack is extremely knowledgeable Highly Recommended. Easily accessible.read more

We have had various chairs reupholstered by Moore's, and the quality has always been excellent…read more Some years ago, we had our four kitchen chairs redone, and they still look as new as the day they were reupholstered, even though they have been used continuously throughout the day, for all meals and more. More recently, we had two large swivel rockers reupholstered, and they look beautiful -- like out of a showroom. We highly recommend Moore's Upholstery.

I called to have two club chairs upholstered the company response time was very good. I purchased…read morefabric from them since they had a nice selection he brought to my home. My husband and I were extremely happy with the quality of the workmanship. Also the price was what we expected and all things being considered a very good value.

Salesmanship, NOT craftsmanship, just check my photos. The bench seat has been fixed by the the…read moreowner of the Cooke Furniture after unsuccessful attempt at tufting. The armchair however is at the Cooke Furniture has delivered it: uneven padding and random spaces between buttons. It was commissioned as 'Chesterfield', but it is not even close, not even close to EVEN and SYMMETRICAL. Giving two stars because the furniture has been returned, hence I have lost only labor cost and fabric, not my furniture. The owner promised to fix the chair, offered discounts but of course, right now is not responding. PO BOX ONLY business.

I came upon this company by chance. I had been looking for an upholsterer for some time…read more I had eight dining chairs, badly worn. I could not be more pleased with the quality of their work. it is excellent. I am truly delighted and would highly recommend! The chairs now look brand new. Very good value and such lovely customer service.

Extremely happy that I chose Carlos and his crew to reupholster my dining room chairs (which were…read moremy in-laws so were very special to me.) Carlos had beautiful fabrics to choose from and his prices were very fair, especially since my chairs needed a lot of TLC since the padding and wood on a few of the chairs were shot. From the first phone call to get an estimate to the finished product (which was actually finished the day after I chose the material) Carlos and his crew were friendly and professional and I could not recommend them more!! My chairs look like new! So very happy I went with Legend!

While we have had good experiences with Doug's Rug before, our most recent installation has been…read morenothing but frustrating. The caret pad we specified and were quoted was replaced with a lower grade pad with a less comprehensive warranty. Within 3 months of installation the seams are showing and edges of the carpet that interface with other flooring are failing. We have called multiple times to have Doug's come out to inspect and repair. They do not return calls and when we do reach them they give vague promises to schedule a visit. Over 5 months later nothing. This is in stark contrast to the irritating persistence of the woman who runs the showroom , schedules and collects payment. In our opinion, she is unrelenting and irritating when collecting money during the deposit and installation, and unreachable when there is a problem. After multiple broken promises to fix the issues we've experienced, we recently visited the showroom in Flanders. The state of the store says everything. It is a catastrophe. Messy, unwelcoming and dirty with the woman mentioned before ensconced at a messy desk in the rear not even deigning to greet a customer walking through the front door, but rather staring with an irritated "why are you bothering me" look until we engaged her. Even the face to face promise made to fix remains broken a month later. No follow up, nothing At this time we recommend avoiding Doug's Rugs at all costs. This is a huge disappointment as we strive to support small local businesses whenever we have a choice.

We have used Dougs rugs for about the past 25 years for multiple jobs. Doug and Nancy are great…read more Very attentive and helpful. We always get good pricing and quick installation.

So this is hilarious I called the guy and explain to him…read moreabout what's wrong with my couch and how much it will cost me to fix it This guy had the nerve to tell me that I have a cheap couch and I can't fix it. Moreover, he hang up on me before I can even answer. If i could give -1 stars I would Very bad customer service

Nice work at a fair price and my cushions were done in a few weeks…read more The owner is working alone and some consideration needs to be given for that fact. I found him pleasant and reasonable to deal with.

The gentleman showed up on time and they did a beautiful job love the smell of the enzyme cleaner…read morethat they use. My only suggestion would be to lay down plastic or something on the carpets before cleaning the furniture because my carpet was all wet other than that, they did a great job Thank you you so much.

Service was delivered as promised in a timely manner at a fair price. My carpet has been…read morerejuvenated. Will use again. Recommended.

It has been a while since we have used Dugs Rugs, and I am very happy that the same principles for…read moreoutstanding customer service still apply. Dugs Rugs always makes you feel like family and takes very good care. We recently had a new floor installed in our kitchen. After checking the 'big box' stores and several local flooring dealers, we went back to Dugs Rugs. Their price was very fair and competitive. Their selection of carpets and flooring is outstanding. We were able to have it installed according to our schedule, making it less stressful during these difficult times. The installer arrived promptly at the designated time. He was very professional, installed the flooring and gave very useful advice for cleaning and care. Dugs Rugs is a wonderful local, family run business that still understands the needs of today's consumer. They earned 5 stars in all the categories; price, selection, installation and customer service. They were so easy to deal with, that we strongly recommend this business for anyone looking for flooring or carpeting.

LOVE THIS PLACE. Love how it's a family business. Nancy is really sweet and very helpful in helping…read moreyou find what you need and working with you. I won't go anywhere else for carpets! Would definitely recommend going here to anyone! And great prices.

Knowledgeable. Master craftsman. Know their business and it shows. Valuable services.read more

John did a nice job reupholstering a chair for me. Fair price, great craftsmanship. He did a decent…read morejob with the repeat in the fabric. Be aware that his lack of returning phone calls might be frustrating for some; with the exception of when it's done, he'll call you immediately to free up space in his workshop. If you don't hear from him, just keep calling. It just means he's busy & doesn't do the phone thing well. However he does like to chat when you stop by. If you're a busy person as I am, & decide to stop by because you can't get a hold of him by phone as I did, make sure you give yourself extra time for the chat. I would definitely go back to Hilltop Upholstery, if ever the need arises. I am giving a 4 because of the lack of his phone skills.