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    Atlantic Window & Screen repair

    5.0 (1 review)
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    2 months ago

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    SERVPRO of West Volusia

    SERVPRO of West Volusia

    3.0
    (2 reviews)

    I am thrilled with the job that this Servpro did for my mother's house after she found major water…read moredamage in her ceiling. Gary was kind and empathetic towards the situation which made my mother feel comfortable throughout the process. Their tagline really proved to be true it's like it never even happened!

    This company not only damaged furniture (dropped a mahogany desk over a upstairs landing) had to…read morereplace flooring they put down as it all popped up, took things from our home (they refused to return them unless we signed their release paper) Dragged the project on for almost 3 years. Would leave our job to do work elsewhere as our insurance company had paid them in full at the beginning, so they would take on other new jobs, leaving ours unfinished. Stole items from kitchen cabinets. When we returned to our home all the items from our kitchen (dishes, glassware were gone. Broke items (Waterford crystal) another was a mirror that was handed down in our family for generations.They took pieces of the mirror with the promise that they would find someone to repair it. It had itching on it. When we asked for the return of the pieces so we could find someone to repair the mirror, they declined the return. The same was for our brass sconces from the entry way to our home. They removed our Mahogany desk without our permission when we were gone and refused to return it. Thee was nothing wrong with the desk. The desk was part of a 3 piece set and they said they planned on replacing all 3 pieces. We got a quote from where we purchased the exact set and submitted it. They never acknowledged it. We finally told them we would be happy with just the return of the desk they took and also the return of our glass mirror pieces and the brass sconces. We got an email back saying that nothing would be returned unless we signed their release paper. Isn't this a form of blackmail? I have all emails along with documentation. The job was handled very unprofessionally. When one of the managers wanted to know if the Port-a-Potty's had been picked up he emailed my wife "has anyone picked up the shitter yet?" My wife tried very hard to work along with these people with praise whenever possible. Please, please beware if you are thinking of taking the chance of hiring this company. My wife and I are senior citizens and myself am a retired Veteran of 25 yrs in the USMC. Our health is not good and this company knew it. They drug the repair of our home for almost 3 years as they had already been paid by our insurance company. This has been one of the worst experiences of a lifetime. We came to Florida to retire and enjoy the golden years but came to this disaster instead. Please email me if you wish for any documentation

    Colonial Window & Doors

    Colonial Window & Doors

    4.9
    (7 reviews)

    I had a great experience with Colonial Window & Door replacing all the windows in my home, as well…read moreas the sliding glass doors leading to my patio. Tom, the owner, came out personally on a weekend, which was incredibly convenient because I didn't have to take time away from work. He walked the property with me, explained the different options in detail, and never made the process feel rushed or pressured. The installation crew did a very good job, and Tom kept me informed throughout the project. He followed through on what he promised, completed a walkthrough with me afterward, and made sure the few remaining items were addressed. The improvement has been significant. My home is noticeably quieter, my energy bill has gone down, and the AC doesn't have to work as hard. I'm also happy that I was able to work with a locally based Lake Mary company. This was a major upgrade to my home, and I would absolutely recommend Tom and Colonial Window & Door.

    We replaced all our windows installed in 1998 with Alside Mezzo vinyl windows from Colonial…read moreIndustries. I felt the price was fair, and although the job took longer than we were originally told when we signed the contract, Tom (owner) discounted the balance at the end to make up for the delay in completing the project. Tom's crew was professional in every way during the process. The amount of heat coming from the older windows compared to the new ones on the east and west sides of our house is so much better. I wish that DJT didn't end all the federal Energy Tax Credits effective 2026. We could have saved on the cost.

    Atlantic Window & Screen repair - windowsinstallation - Updated August 2026

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