On behalf of Pops, myself and the family, thanks for taking care of Dad... When your staff was…read morepicking up Dad, we knew he was in good hands. Thank you, Thank you, Thank you

What truly sets Empire NYC Trans is their impeccable service. The drivers are not only punctual but…read moreare also highly professional and genuinely compassionate, ensuring that every trip is comfortable and stress-free. They understand the nuances of medical transportation, demonstrating an admirable level of respect and care for their passengers. Moreover, the vehicles are equipped with the latest safety features, clean, and well-maintained, which speaks volumes about their commitment to client safety and comfort. The attention to detail in providing real-time updates and communication reassures you that reliability is at the core of their service. if you're looking for a medical transportation service that combines efficiency with a heart, look no further than They not only meet but exceed expectations, ensuring that every interaction is as smooth and safe as possible. Highly recommended for anyone in need of top-notch medical transport!

Excellent services 100% reliable and professional. Great rates for part and elite limo services…read more Extremely courteous has been a great experience!! The driver was so polite and friendly!! The SUV was extremely clean and new! The driver even offered us water before we started the trip and uphold our comfort needs! This has by far been one of the best car services that I've used for my business trip! Highly recommend!!

I had heard nightmare stories about ambulette services -- drivers showing up hours late, no-shows,…read moreetc -- so I was nervous making my first appointment with TrueCare. Turns out that I had no need to worry. TrueCare showed up on time, loaded our wheelchair safely, and got us where we needed to go without any hassle. They even offer weekend pickups. Their office staff is polite, and it's easy to reach someone by phone. I highly recommend them for trips in Nassau and Suffolk counties.

Yeah, it's a new company, so give some slack, but they did get me to my appointment late, so I…read morecould not see the doctor. Perhaps in time, they will realize how far Manhattan is.

My sister and I had to maneuver our mother to the ER (non-emergency/ 911). We are not from the…read morelocal and so just started searching local companies. How extremely fortunate we found Green Trips! The dispatcher was knowledgeable, quick and professional. Within 30 minutes our wonderful driver, John, arrived. He was courteous, helpful and kind as he helped us get my wheelchair bound mother down 15 exterior steps. Highly recommend - thank you Green Trips!

With less than one day's notice, Peter and John at Green Trips help orchestrate a pickup and two…read moredifferent medical drop offs with a final return for my mother and her aide. The driver was on time, helpful in getting her wheelchair in the vehicle and courteous. I would not hesitate to use them again.

My parents don't speak English. They waited for two hours and I didn't say anything. Then today I…read morecalled to ask why the car didn't come. He said if you didn't answer the phone at 6:30, it didn't come. I said you can call again. He said you called the insurance company and he didn't know to hang up. They called me this afternoon and said a woman would call and ask when you will be back and their company car will come. I said my mother is on IV and I don't know when. Can I call you half an hour in advance? They said yes. Later when I called, the man who answered the phone said our company doesn't do business with you. What kind of company is it? Don't call a car from their company. If there is a 0 star, I won't give them a single star.

I had previously written a complaint regarding my experience on Thursday, December 12, 2024. Sorry…read moreI failed to mention I had to cancel my doctor's appointment. Now my appointment is not until next year.

Earlier today around 12:35pm I was on my way to work when this van C33 almost ran me off the…read morehighway. It was very uncalled for and aggressive. I have spoken to the company but, still will like to give a warning for anyone looking for an assisted transportation because there are people who are recklessly driving. The man was an almost bald black man with glasses and he had no care. I was very warned and panicked but was able to gain control. He doesn't use any blinkers and is just overall a bully on the road. This is not the type of person that should be driving and I hope this employee will learn to do better on the road. My car has cameras and I'm happy to have been able to catch the company name and the car number so this employee can learn from his wrongs.

My now go to transportation non emergency wheelchair transportation company in Westchester. I was…read morenew to finding transportation for a wheelchair bound relative of mine (that wasn't subsidized by any service) and I'm really happy to find Assisted Transportation for a taxi on a major holiday. I'm always apprehensive when booking something like this because you never know how smooth or not smooth things will go. Everything went great that day. I like their minivans, doesn't seem to much of a production to get her in and secured. There is room for 1 or 2 additional people that may be traveling with the person (we had an aid with her). They were on time and patient. I'm already using them again.

The best service you could ask for. I have been using Paxxia for all of 2018 and all of their…read moredrivers are professional and prompt. They call to confirm appointments and will go out of their way to make certain they exceed your expectations. The cars are clean and well maintained. They are respectful and since COVID, their cars are extra sanitary. Paxxia is the best car service in NY.

From the owner: We are the leader in non emergency transportation in New York City! Serving all five boroughsread more