LOVE these people!!! I could not have had a better…read moreexperience, Travis is a true craftsman, an artist upholsterer! Toni a pleasure to work with and super helpful!!! My pieces came out better then I could even hope for! They were super helpful with suggestions and even saw hope for my "butt-ugly" sofa lol! Took time with me on the phone, quick to respond to emails and even spend quality time with me in their shop. We had our camel back sofa, a antique wingback chair an ottoman and a smaller wingback, a family piece all done.... to perfection! Super thrilled! We are next having our 1835 dinning set done by them... can't wait!

We are new to the area and badly needed furniture reupholstered. We picked Privette's based on…read moreonline reviews and we couldn't be happier. From start to finish they were friendly and professional, and their work is exceptional. We have other pieces that need to be done and we will definitely be using them again. I wish I could give them more than 5 stars!!

I forgot to leave a review. We had a splintered dining chair leg. They did a fabulous, seamless…read morerepair. It has held up for quite a while now and looks like all the other chairs in the set. Very pleasant to work with.

I am very satisfied with the service that I received at Carolina Upholstery. I contacted the…read morebusiness via Yelp and promptly received a reply providing overview of rates and an offer to make an appointment. I took.some of the furniture with me to be assessed. I will say the cost was very expensive (to me), but this is not a gripe considering I have never had upholstery done before. Justin (owner) was very nice during the consultation and straightforward. He showed me the fabric samples , explained the price ranges and allowed me to select what I wanted without attempting the least bit of sway towards fabric that were not within my $$ range. I felt very at ease during the selection process. There is a wide variety of fabrics to choose from, but if you have a price range/fabric type it can be easily narrowed down. Thankfully, it did not take me long to decide on what I wanted. A deposit is required to make the appointment for service (after the consultation). There was a wait period of approximately 6 weeks from my consult to drop the furniture (1 accent chair + 4 dining) off for service due to there being no appointments available, which was no issue for me. He estimated that he would have my furniture 1-2 weeks. One week later all of my pieces were ready and looking gorgeous! My large accent chair had some slight instability with one of the legs which Justin had noticed during the consultation. He had planned to repair without extra charge. However, within a few days of having the chair he called and told me that the instability wasn't quite what he'd expected and that it would be $45 additional to repair. I asked him if he was 100% certain this would resolve it and he answered honestly, telling me that he was only 5% certain. I definitely appreciated his honesty and declined to have that part repaired. All of the pieces that I had upholstered were secondhand pieces to me. Therefore I do not know the original monetary values. However, getting this makeover for the pieces has added value & done a lot for the aesthetics of my home. I'm very glad that I did it. If I ever decide to get anything reupholstered again or know of anyone seeking this type of service I would undoubtedly use again/recommend Carolina Upholstery.

I had my grandparents' 1920s sofa reupholstered - my mother had it for 25 years and her upholsterer…read morerecovered it twice and said it was excellent quality. I was able to arrange it all by text, got my fabric, had it picked up, got notified of the invoice and paid it two weeks later - then crickets. I kept trying to contact the business for weeks with no response until I posted on their Facebook page and their former social media manager contacted me to say the owner had died! She was able to give me contact info for the family and the owner's daughter very kindly arranged delivery. Very sad. I appreciated that the family were so helpful during their time of loss.

Chair cushions re-upholstered,they were fast and the price was very good…read more The workmanship was unbelievable!!!! The finished products is perfect!!!!

Reupholstery Charlotte is the best. They really care about quality and customer service. I…read morerecommend this company100%!

Addition to original review upon edit: He is not being…read morecompletely honest. See posted photo of our actual communications. Saying I am incorrect is not the truth. SEE PHOTOS. Original review: I did not ultimately choose to take my business to this company. The good: the speed with how quickly they responded to my inquiry and answered questions I had. The bad: my inquiry was made 2/2/19, the same day an ad/coupon ran in the Charlotte Observer that offered free labor expiring in January. Although we were only 2 days into February, and the ad ran in February, they would not honor the coupon. Charlotte Observer messed up, but I feel they should have honored for a potential customer who inquired on the day that the coupon ran and was only 2 days beyond their planned expiration date. Didn't give me the warm and fuzzies. I chose New Life Upholstery for my project. You can find my review of them on their page.

We used Byrum's last year to have our sofa and ottoman recovered. We purchased the upholstery…read morefabric ourselves. They did a beautiful job on both pieces. Our 17 year old Ethan Allen sofa looks new again. I highly recommend. Price was very reasonable.

I have had Byrum's upholster 2 of my sofa's and 6 chairs so far over a period of 6+ years. They…read moremay not look as perfect as a new piece of furniture but they are very good. I have also tried 2 other companies in the Charlotte metro area and Byrum's does a better job and is less expensive than the others.

We needed to have our chase lounge cushion, cut and made into two separate pieces. Communication…read morewas wonderful with ReNova Leather Repair. Excellent quality, workmanship and done in a timely manner. We are very pleased with the service and highly recommend this company.

Got over 50 church chairs upholstered…read more It saved me tons of money and it was done quickly too. Lake Wylie Upholstery was able to work with my schedule and help me so much! I can not say how thankful for your beautiful work you did for us!

Asked for a quote for upholstery of a sectional, have no specified time of when it needs to be done…read moreand the response was declined because they are booked at this time. Okay well what about the future? Guess they didn't care for my business at any time. Customer service and honesty means a lot and this business is missing it. Editing review to add based off of business response: My rating is accurate as I received a negative experience with my back and forth communications with this business. Do they deserve a 1? No because I did not use them, so I can't attest to their work. But do they deserve a 5? No. Whether I chose to use them or not, my contact with them from start to finish is all part of my involvement with this business. They could have handled the situation differently. All other businesses that I have contacted at this time that have either said they are booked, can't do anything because of the COVID issues, or are just waiting on me to make a decision, have all responded with giving me rough estimates for the job and will give me firm estimates and help me when they can get me on the schedule. This was a very different experience with this business who is now "willing" to help. Hopefully they can use this feedback to learn how to positively respond to potential customers even if they are not in agreement.

Fred was great! He did great work on my VW & was very professional. Highly recommend!read more

Did a BMW Z3 roof great job!!! Great communication on the phone to set up appointment and pay.read more