Zero stars PLEASE DO NOT use this mechanic !! Larry came…read moreout to repair my son's VW Jetta. Initially, seemed like he did as he said because car was back running. However .... he charged near $750 to replace fuel pump & 02 sensor but refused to provide an invoice of any kind, receipt for parts or record of a diagnostic report we paid $50 for ,that fee was to go toward repair, but he never applied the fee to repair! Worst of all is .. this "new" fuel pump failed just a few months later! If it was actually replaced it would be under warranty. I reached out to him & recently (finally!) he provided some Amazon receipt ( with parts totaling $92 / he charged me almost $300 for ) BUT those parts do NOT match as a fit for my son's year and model Jetta .... nor does that "Amazon" misfit match up as the fuel pump that was just removed & replaced ( w legit receipts proof of w old part physically removed & new parts with receipts ).. this was done by another legit mechanic !!! Larry stated once he received wrong fitting fuel pump initially, but could not provide receipt for the correct parts being ordered/ received. ??? Asking a mechanic to provide an invoice & receipt was is reasonable & an expected request !! Larry acted like I was crazy & disrespectful to even ask ! Like what ???? We had problems over past few months , like mentioned above fuel pump then recently completely failed . Turns out after a proper licensed mechanic did real diagnostics they determined neither part we paid was ever actually EVER replaced ! He simply used relay to get failing pump to function short term ! Our latest legit mechanic can testify he recently removed ORIGINAL pump. We have now replaced both parts . Larry did not ,but charged us for these parts and labor. He also seems he caused more issues by messing with rigging relay ! Idk , but in a nutshell, Larry stopped replying to me , refused to provide receipts for any such fitting parts / warranties , diagnostic report ... just plain refused to provide any type of invoice or attempt to do anything to make this right at all. I gave him numerous chances to provide receipts & come out & rectify /repair. He stopped responding. I have reported him to BBB. Please don't let this happen to you!! It's costing us more money, time & headache :-0 Just another FYI, according to our legit mechanic Larry also overcharged for us what he didn't even do. Unbelievable !!

Couldn't have asked for better service. Extremely professional, friendly and quick. I needed brakes…read moredone in a hurry and he was at my house in less than an hour. How often do you find that kind of service? Never. Highly highly recommended. Thanks so much for helping me get back on the road.

was not helpful. did not try to help and started yelling at me. gave lots of attitude. seem…read moreracist

In & out quickly with a new battery that they installed for free - $169!…read more Local BMW dealership $400 +

I bought a starter for my car in December 2020 they told me long as I own the car if that starter…read moregoes bad through a defect it can be replaced well mine went bad now the store tells oh well it's a one year warranty but that is not what they said in 2020 now they said they changed their warranty but that's not what I was told in 2020 they should have to honor mine but they want.so people when you have problems with them any more just contact their investors then they will start losing customers and money.

The price of batteries is crazy- otherwise I'd give 5 stars here. Really, they are no more…read moreexpensive than most places but still. BUT - they were friendly and accommodating and got my new battery in quickly. Great service.

When I had my VW Passat, Billy was That Dude for real ... Just Damn good mechanics and peopleread more

My air went out a few weeks ago on my VW and I needed a compressor put on. Great, timely fashion…read morewith great customer service. Very comfortable to sit on the inside and car was ready same day! Thank you Billy

As usual they had what i needed and the young lady who had family in auto repair knew products that…read moreshe knew they used. Very sharp and attentive. The customer service is great no matter if im in Seattle wa. South Carolina, or Denver Co. Its nice to find good service and products under one roof

The manager help me replace the battery in my key fob. I really appreciate his helpfulness. I plan…read moreto buy all my auto supplies here in the future. Id like to thank him for making the extra time to help me out.

Every O'Reilly Auto Parts store I've ever gone to has the BEST customer service and this one is no…read moreexception. These guys were so helpful to me at 7:00am this morning. They checked my battery, pushed my car in the parking space, allowed me to wait until AAA came and were courteous and professional. They made me feel safe while I waited and didn't ignore my concerns. I highly recommend them.

I came here for an engine air filter. The associate that helped me was very nice. After he located…read moremy item, I asked if he could help me install it. With no hesitation he said yes. I appreciate his customer service and the care he took when handling my car.

Always closes about 30 minutes early. The workers must be sitting in the back playing on their…read morephone. Last time I was actually inside there was a worker mumbling about how he was going to fight one of the customers because he said something to him. Only the older gentleman seems to be a decent worker.

Would recommend to anyone! The employees were so pleasant and extremely helpful. Was in and out of…read morethe store within minutes. Great customer service!