I have worked for Magnolia Heights for a 1 1/2 yrs and it has been a fantastic experience, the…read morestaff work well together and the management team is great! I love working with the residents and they make it a pleasure to come to work everyday. It is a very caring and pleasant community!

I have spent a few years looking for a place where my 85-year-old mother will feel comfortable…read more She's kind of picky about her environment and has moved in and out of a couple of places. She's finally found what she was looking for at Magnolia Heights in Franklin, MA. The layout of the building is great; residents don't have to walk too far to get to the central community areas. Most apartments have balconies. There's plenty of light all around; it doesn't feel stuffy at all. I've shared a few lunches at their dining area and I noticed a good sense of community. Maureen, the activities director, is a fun person to be around and her enthusiasm for her job is contagious. There are plenty of events and activities for the residents to participate in. I especially appreciate that Carolyn, the sales manager, actually listens to her residents and projects a warmth that seems so lacking in other professional retirement communities. She's always available to help new residents get used to their surroundings during the difficult transition of moving in. Some retirement communities feel like they're just a place to live. Magnolia Heights feels like a place where my mother can be at home.

My mother is at the Enclave. The staff is knowledgeable, kind and caring. The rooms are kept clean…read moreand tidy and the food is delicious. My mom is very happy and thriving.

I think some of the staffs are Rude and not so attentive to the needs of patients sometimes, they…read moredon't really care about them, some of them just want their check but I can not say that everyone is like that, because there's a lot of good people too. I believe that everyone deserve respect and no matter who is, everyone just need love and specially those people who need help and lives their lives in the same way every day. But I gotta say that the nursing department is more friendly. But I hope it gets better little better at least.

1-Star Review My mom…read morehas been staying at Maple since June 5th. At first, everything seemed fine, but as her stay became long-term, her condition started to decline. She stopped eating, became sick, and the care she received did not improve despite multiple emails and requests. They are not changing her diaper on time even though she is incontinent. Staff also do not make a consistent effort to feed her, even though she needs assistance and periodic feeding when she isn't eating on her own. Another major issue is the laundry service. They lose clothes, mix them up, don't return them on time, and use harsh machines and detergents that completely ruin clothing. Items that were in great condition for years became discolored, rough, and worn out after just a short time at the facility. If you leave your loved one here, I strongly recommend doing the laundry yourself from day one. Overall, my experience has been very disappointing. I hope the facility takes these concerns seriously and improves the quality of care and basic services.

My aunt and cousin were here and the staff was great! Small and comfy with lots of caring staff!read more

From the owner: Family owned and operated since 1998, Serenity Hill is a 42-bed skilled nursing and rehabilitation…read morecenter located on eight lush acres in Wrentham. We offer a continuum of care for individuals who need short- or long-term services.

I spent considerable time looking into places for my mother in several towns. We chose the Pond…read moreHome for a variety of reasons - and what a great decision it was! I have been so impressed. The facility is homey and clean, staff are always friendly and helpful, the service options are comprehensive, the nursing staff is excellent, and every effort is made to keep residents engaged, active, and happy. There is a fabulous patio that we use as much as possible. I can't say enough about the place and the team - highly recommended!!

From the owner: Pond Home provides long term care for the elderly. We offer two levels of care, Residential Care &…read moreSupportive Nursing Care. We provide this care with 24 hour nursing care in private rooms with private bathrooms.

I love the staff and residents here. It's not too large of a facility and most of the residents…read moreare happy living here. It's very clean too. Rehab is excellent and motivates all. The CNAs go the extra mile and know their residents. Nursing is very knowledgeable and personable too. I have been to many facilities and this one is a favorite..

Not a good place. My Dad was there few yrs. Ago. Small. Smelly. Crowded. Old building. I was…read moretalking to his nurse and she was almost passing out. Clearly taking something. I told head PT. She stared at me and said nothing. When nurse was nodding off I said maybe you should sit down. She said I'll be fine in about 20 minutes. Horrible!

All American Assisted Living at Wrentham may be a good facility for your loved ones in need of…read morecare, but it is the absolute worst when it comes to returning money owed to you when their services are no longer required. All enquiries are referred to "the corporate office" for resolution, and while you wait, nothing gets done. All the company offers you are promises that aren't kept, and assurances that things are "proceeding". This is not the way to treat customers.