Kind staff, short wait times. Quick reporting. What else could I want?…read more Why do I need more characters yelp?

horrible experience. taking much longer than it's supposed to to receive any results for an…read moreextremely important exam, and keep being transferred. no one knows who handles what. Extremely stressful.

I recommend this Imaging center. The receptionist to the Dr office...all were friendly & cared…read moreabout me. I had a great PA & Dr take care of me.

I had a MRI here 3/17. Set up payment plan after putting down a deposit ($500). 5/1 Insurance pay…read moretheir part. 5/18 I receive a bill for $1300. I stated a pmt plan was set. They stated my card was declined. Called credit card while on the phone. They stated no charge was submitted by them. I make a $500 (5/22) pmt while on the phone. This is far more than the 12 month pmt plan payment set up. Also fyi the of $500 pmt was with same card the pmt plan was set up with. How funny went through. I stated I wanted to continue with a pmt plan. 7/18 I receive another bill asking for full amt. I call my charge has not been charged. They stated my card was declined. I stated my credit card company said it was not charged. (FYI this card has no balance so there is no reason for it to be declined). I told the women i set up a pmt plan and please charge the card on file. She states there is no card on file anymore. I would have to set up the pmt plan again. I did ! Call on 7/21 pmt will only allow full pmt. I call they stated they would look into it. On 7/23 log on to their pmt portal because my card was not charged. Now the entire account is $0 balance and there is not even an account that shows pmt history or anything . My card was not charged either. i call the billing office they stated maybe it was sent to collections . What!!! Stay away from this company. They want full or no payment up front. They do not do pmt plans. Anyone who needs an MRI or any imaging go elsewhere. Reporting to BBB. Also look at reviews for other offices they are reporting the same fraudulent billing practices. Ive got breast cancer with two young kids. This company should not be allowed to treat their patients like this.

The location is very easy to access, ample parking. The front desk staff is friendly and…read moreefficient. I was able to schedule my mammogram for the following year. The waiting room is upbeat, modern and nice. The staff is kind and is very thorough when giving directions. The entire facility is spotless and welcoming.

The worst front desk receptionist I have ever encountered. You stand there expecting a greeting…read more She stares at you. Does not even say "hi checking in?" Just a blank stare. "Hi? I have an appt." Still staring.... Ok??? She actually says "I don't know you? You're supposed to say your name" SHE ACTUALLY SAID THAT... I say "did you ask my name??" I will NEVER EVER EVER EVER return to this place. You already have anxiety because your boobs are about to get pressed into a machine. The words "mammogram" & "breast cancer" will scare easily. Please be kind to your customers. Get rid of this receptionist if you haven't already. What a monster. No "have a nice day" upon leaving either. She just exists behind that desk. Will add: Radiologists were lovely. But I'd go to another place simply because this front desk rude woman sets the whole mood for the appt.

The radiologists are fantastic, and I would have given 5 stars based on their care alone. However,…read morethe front desk staff brings the experience down. When you walk in, there's no acknowledgment--you're left standing at the counter while they chat among themselves. A simple greeting would go a long way. Their attitude comes across as if checking patients in is an inconvenience rather than understanding that patients are the reason they are employed. Professionalism and courtesy at the front desk would greatly improve the overall experience.

We had a terrible experience at the imaging center. My daughter's pediatrician referred her to get…read morea scan--she's anxious and worried about it. She just turned 18 and is still in high school. The blond female technician was extremely cold and rude and refused to allow me to come back, even after my daughter repeatedly requested it. If it had been a week prior, I would have been required to go back with her. Why do this to a teenager who could potentially have a serious issue? Why be borderline demeaning with the way you delivered the information? Parents--avoid this place at all cost--you will find zero empathy or bedside manner here. I will also be notifying my daughter's pediatrician about the awful experience we had here. Being kind takes zero effort. I hope this lady has the day she deserves. Update: these people told my daughter that she needed a biopsy and scheduled her for surgery. She is hysterical. This was handled so poorly--your staff needs to be retrained.

Not happy. Poor time management by the staff and assessment of priorities for patients who take the…read moretime to schedule their appointments in advance made for a very annoying experience. I made an appointment weeks in advance, and I arrived 10 minutes before my set time which was cushioned with 15 minutes to fill out any necessary paperwork. A person walked in right before me to check on making a mammogram appt. in the future since she was passing by their office. They told her they had a slot open up and they could take her. She was taken back before me (a long time before I was seen). I was left sitting there for over 45 minutes. This included me arriving early. I literally walked in on the heels of the woman just dropping in to set a future appointment. 20 minutes after my schedule actual appointment time, I finally asked when I would be seen. I was told that there had been one unexpected emergency appointment so they would take me as soon as possible. The other "unexpected appointment" was another older lady that may have received some concerning new. That is COMPLETELY understandable and she was there when I arrived as well. So, why did they choose to take the drop in before an appointment that arrived early knowing good and well they already had an emergency appointment??? Also, why did it take me asking as I sat there FOREVER? The appointment coordinator should have said to me - we are running a little behind. I apologize. Someone will be with you as soon as possible. Additionally, at NO point did ANYONE say, I'm so sorry you had to wait (or even goodbye. I hope you have a nice day.) When the technician(?) came to take me back she must have been having a rough day because she was beyond NOT friendly. She took me straight back to the room where she would perform the mammogram. This isn't typical either, you usually go to their dressing room but chalk it up -- maybe an explanation would have been nice? and a "Hi, nice to see you. Our dressing rooms are pretty full so...." Next I finally get an introduction from the lady that's going to be squishing me :/ -- This is the location that I've used for years and I am glad that this wasn't my first experience here. I am hopeful that it was just a VERY OFF visit and that this isn't going to be their new norm. I am giving them 3 stars but it actually should be 2. It was not a good experience at all -- especially given how delicate you feel when going in to have a mammogram performed in the first place. No fun!!!

I have to comment about this place. I wont note any exceptional service, or anyone going above and…read morebeyond for me, they only charge $600 for an MRI. Other places charge up to $3000 for the same test. In SC they dont charge for a image reading fee, which can be charge in NC. The fee can exceed $300. This place has offices in the Charlotte area too. I just couldnt beleive the price difference between this place and Total Spine or OrthoCarolina. Please get price quotes from many different sources. It could save you thousands!

I did not get seen in Charlotte. I live in a jacksonville nc and they have a mobile unit that comes…read moreto my doctors office at wilmington health here in jacksonville. I've been seen for couple years now by this service and the staff is always amazing. The only thing I didn't like was steps to get in. I'm short and have knee issues but I really like using this service. I'm usually in and out in less than 30 minutes. I get results in under 2 weeks by mail and if anything comes up my doc will call. I was a bit nervous this time but the young lady was very sweet and reassured me. It's not a very comfortable procedure but as women we need to do these things.. I'm grateful for the service they provide and I will continue to use them in future.

What a great way to celebrate Breast Cancer Awareness Month with a mammogram! Monroe was very…read moreknowledgeable and easy to work with! Save the Tatas! #invisionDiagnostics

I had a great experience at Charlotte Radiology. It was my first time getting a mammogram and the…read morestaff was great at explaining it and walking me through it so that I felt comfortable. After I checked in I didn't have to wait very long to be called back. The technician who did my exam was wonderful and made sure that I understood everything that was going on. Unfortunately I had to have a diagnostic mammogram so I also had to have an ultra sound and speak with a doctor but it went smoothly and fairly quickly. I would recommend them for your care.

WORSE place ever. I went for my yearly mammogram (Diagnostic Mammogram) after my physical. My…read moredoctor office (referrals) found this place, supposed because they were in network so I won't be charged. They also sent me a message no payment was required. I asked everyone and they told me it was cover by my insurance as always. However, I just got 3 bills for almost $1,300. I called the referrals, billing, the facility and no one resolved the issue. I just got the supposed code to be bill. Terrible customer service and care. No one asked my authorization to additional test if they did some more. No information was given to me. They just told me everything was ok. Well, this is unacceptable, I told them in advance I didn't want anything done if it wasn't covered bc I have enough bills after my husband's stroke.

I went to my niece's ultrasound at Prenatal Picture and had an amazing time...it completely blew my…read moremind!!! You could see my little niece so well!! Mary, the owner, is very sweet and is a very good Ultrasound Technician! Thank you for your one-of-a-kind services, I will definitely schedule my appointment when I'm pregnant someday!! =)

Our experience at The Prenatal Picture was nothing less than amazing. You walk into a beautiful…read moresetting and are instantly put at ease. The amount of time Mary puts in to showing you the most beautiful pictures of your little one will take your breath away, whether it's your first baby or fifth! Each family that walks through the door is given an experience they will never forget! The pictures and DVD of our daughter's ultrasound are memories we will treasure for a lifetime! Thank you, ladies!

They got me in very quickly and efficiently which was nice, however, the nurse I had today was not…read moremaking me feel cared for at all. No hello how are you, didn't tell me when she was going in with the needle, just not gentle and I felt rushed. I get blood work done routinely so I know the process, and when she took my tourniquet off she literally ripped it from my arm causing the needle to jump and stab me again. It was very painful and unprofessional. My arm is bruised and just in pain still.

Quick service, easy check in, friendly staff, short wait time…read more.....................................................................