They got me in very quickly and efficiently which was nice, however, the nurse I had today was not…read moremaking me feel cared for at all. No hello how are you, didn't tell me when she was going in with the needle, just not gentle and I felt rushed. I get blood work done routinely so I know the process, and when she took my tourniquet off she literally ripped it from my arm causing the needle to jump and stab me again. It was very painful and unprofessional. My arm is bruised and just in pain still.

Quick service, easy check in, friendly staff, short wait time…read more.....................................................................

Kind staff, short wait times. Quick reporting. What else could I want?…read more Why do I need more characters yelp?

Quality of care by Dr. Deering was unprofessional, rude, and completely lacking in empathy…read more Edited to add that the nursing team every visit was exceptional, caring, and friendly.

My first time here and I found ALL staff friendly and accomading . The only negative which another…read morereviewer noted was the lack of sending the appropriate material to the patient a few weeks prior to their procedure. 3 telephone calls finally by me finally resulted in an email which then I printed out the forms. I mentioned this to Dr. Ferris who apologized and acknowledged this problem. The clinic is clean and seemed very organized throughout my stay. All questions answered and everything explained by all staff. My appointment was timely in all respects. I expect a follow up call as mentioned by the discharge nurse and a 7 to 10 day wait for the biopsy result notification. Will update appropriately.

When we first arrived, the ladies at reception didn't seem very friendly, but they soon warmed up…read moreand were quite helpful. My husband saw Dr. Anthony and we felt very comfortable with him. They got us in and out quickly and efficiently. Overall, the staff was great. I would definitely recommend this pratice.

We had a terrible experience at the imaging center. My daughter's pediatrician referred her to get…read morea scan--she's anxious and worried about it. She just turned 18 and is still in high school. The blond female technician was extremely cold and rude and refused to allow me to come back, even after my daughter repeatedly requested it. If it had been a week prior, I would have been required to go back with her. Why do this to a teenager who could potentially have a serious issue? Why be borderline demeaning with the way you delivered the information? Parents--avoid this place at all cost--you will find zero empathy or bedside manner here. I will also be notifying my daughter's pediatrician about the awful experience we had here. Being kind takes zero effort. I hope this lady has the day she deserves. Update: these people told my daughter that she needed a biopsy and scheduled her for surgery. She is hysterical. This was handled so poorly--your staff needs to be retrained.

Not happy. Poor time management by the staff and assessment of priorities for patients who take the…read moretime to schedule their appointments in advance made for a very annoying experience. I made an appointment weeks in advance, and I arrived 10 minutes before my set time which was cushioned with 15 minutes to fill out any necessary paperwork. A person walked in right before me to check on making a mammogram appt. in the future since she was passing by their office. They told her they had a slot open up and they could take her. She was taken back before me (a long time before I was seen). I was left sitting there for over 45 minutes. This included me arriving early. I literally walked in on the heels of the woman just dropping in to set a future appointment. 20 minutes after my schedule actual appointment time, I finally asked when I would be seen. I was told that there had been one unexpected emergency appointment so they would take me as soon as possible. The other "unexpected appointment" was another older lady that may have received some concerning new. That is COMPLETELY understandable and she was there when I arrived as well. So, why did they choose to take the drop in before an appointment that arrived early knowing good and well they already had an emergency appointment??? Also, why did it take me asking as I sat there FOREVER? The appointment coordinator should have said to me - we are running a little behind. I apologize. Someone will be with you as soon as possible. Additionally, at NO point did ANYONE say, I'm so sorry you had to wait (or even goodbye. I hope you have a nice day.) When the technician(?) came to take me back she must have been having a rough day because she was beyond NOT friendly. She took me straight back to the room where she would perform the mammogram. This isn't typical either, you usually go to their dressing room but chalk it up -- maybe an explanation would have been nice? and a "Hi, nice to see you. Our dressing rooms are pretty full so...." Next I finally get an introduction from the lady that's going to be squishing me :/ -- This is the location that I've used for years and I am glad that this wasn't my first experience here. I am hopeful that it was just a VERY OFF visit and that this isn't going to be their new norm. I am giving them 3 stars but it actually should be 2. It was not a good experience at all -- especially given how delicate you feel when going in to have a mammogram performed in the first place. No fun!!!

doctor? ashkin worse experience of my life. Sleep study was a joke. He has bad bedside manners, no…read morecompassion, just doesn't appear to be a qualified medical professional. Feels more like a counselor than sleep apnea professional. Worse nitemare was female black nurse practitioner? at downtown main location. I was dismissed as a patient for criticising her unprofessional behavior (had been without sleep for days) on given date. Reported her to state but no action taken since she is NOT a nurse. Actually she did me great favor as I now have wonderful health care from Nancy Behrens in lovely atmosphere for sleep study. Nothing like NIGHTMARE ON "ELM" STREET..a murphybed, no private bath, no tv & flood lights in ground glaring in my face under curtains. Beware!!! rated less than 1 star but had to leave ashkin 1 star to post.

Absolutely the best in care and compassion. The team at Ballantyne Diagnostic and Sleep Center…read moretruly care about the patients. You know the people that take care of you when you haven't been sleeping well are angels in their own right. I love these people.

The worst front desk receptionist I have ever encountered. You stand there expecting a greeting…read more She stares at you. Does not even say "hi checking in?" Just a blank stare. "Hi? I have an appt." Still staring.... Ok??? She actually says "I don't know you? You're supposed to say your name" SHE ACTUALLY SAID THAT... I say "did you ask my name??" I will NEVER EVER EVER EVER return to this place. You already have anxiety because your boobs are about to get pressed into a machine. The words "mammogram" & "breast cancer" will scare easily. Please be kind to your customers. Get rid of this receptionist if you haven't already. What a monster. No "have a nice day" upon leaving either. She just exists behind that desk. Will add: Radiologists were lovely. But I'd go to another place simply because this front desk rude woman sets the whole mood for the appt.

The radiologists are fantastic, and I would have given 5 stars based on their care alone. However,…read morethe front desk staff brings the experience down. When you walk in, there's no acknowledgment--you're left standing at the counter while they chat among themselves. A simple greeting would go a long way. Their attitude comes across as if checking patients in is an inconvenience rather than understanding that patients are the reason they are employed. Professionalism and courtesy at the front desk would greatly improve the overall experience.

Always get great service here. I forgot my paperwork and the girl helped me out and got me taken…read morecare of.

Avoid this place. Went there for a STAT lab. I told the front desk and the phlebotomist it was STAT…read moreseveral times and my order I provided also said STAT. I went right when they opened and come 4:30pm it's not even in their system. I stopped by the front desk right before they closed and the front desk girl was rude and unhelpful. Spent 45+ minutes on and off hold with labcorp. The lady I spoke to on the phone tried calling the office several times with no answer so I walked back in to the office and the front desk girl scrolling on her phone.

Stay away if possible. Had an "appointment" set up to get a physical exam done. Waited 45 minutes…read moreto be seen after arriving 15 min early for the "appointment". Waiting room was very dirty. Dead bugs in the floor, mud and dirt on floor. It looks like the chairs were found behind a dumpster, they're so nasty. The receptionist was unprofessional, not very accommodating, and acted like she had something better to do than working. Won't be returning to this location for anything at any time.

Attitude attitude attitude. These people are complete A HOLES. Talk down to people. Rude. The…read moreplace is dirty. Chairs look like bed bugs are breeding on them. I'm calling corporate. Also when I called to confirm my appointment at the central answer office the girl gave me wrong time. So if I had listened to her I would have missed the appointment. Also they sent an email telling me fasting wasn't necessary for a life insurance blood test. REALLY???? WRONG!!!! It's like they're setting the client up to F them up!!! I could hardly understand anything she said during the question answer portion.

If I could give this place zero stars, I would…read more Yesterday, I showed up at the wrong time, and their front window was blocked off, making it impossible to speak to anyone for help. I said "Excuse me, can someone help me?" multiple times and was completely ignored. Rude and unprofessional. Today, I came back for a blood test required to continue my PrEP prescription through Mistr. One of the lab techs--an older, light-skinned woman--acted like she couldn't help me because I supposedly had a balance. That's absurd--I was told by my pharmacist at Cone Health that everything was covered when I was receiving PrEP injections from them. Clearly, that was a lie. What makes it worse is that I had a test done at Quest just a few weeks ago for life insurance, and that tech was able to bypass the balance. Same with my last PrEP test 2-3 months ago--there was still a balance, but the lab tech had no issue helping me. So it really felt like she just didn't want to do her job. To top it off, my appointment was at 11:40 AM--close to their lunch break--so it felt like they were rushing me out of there. I told her I'm broke, homeless, living in my car, and I don't have $194.30 to pay. She didn't care. Just kept saying, "It won't let me bypass it," which I know is BS. I pray she never ends up down bad like I am now, because maybe then she'd understand what it's like to need compassion. She was more focused on the money than helping someone who needs medical care. These money-hungry companies have no heart. Now I have to contact Mistr and let them know I couldn't get my bloodwork done. Absolutely ridiculous.

Went in for a blood draw at 8am. I didn't have an appointment. I signed in on the terminal. The…read moreautomated system gave me an 8:30 am appointment. I sat down in the waiting room. Within two minutes one of their team members Shanika came and got me. She did the blood draw, and I hardly even felt it. She is a very kind person and a very efficient worker. I was out of the office with everything done by 8:15 am. Overall, a great experience. I'll keep coming here in the future.