Employees at the Atrium were professional and kind. When a combative patient needed to be watched constantly a person was assigned to them so that they could not hurt themselves or others. Groups were on time and relevant.The doctor listened ,cared, and adjusted medications as necessary.The staff were very empathetic and offered to help whenever needed. Needed a couple more Groups a day with planned activities or discussions. Very good at finding alternate placing for people needing to change care locations outpatient or transition to assisted living. I appreciate the level of care and the way your staff and physicians had open meetings on how to improve and grow.Thumbs up. read more

This place needs to be closed down! Patients have been without air conditioning for more than 5 days in the process of an ongoing heatwave. Access doors are broken and elevators are out of service. Employees for the mos part seem to be friendly enough but not so attentive to the patients. Some have been staying in their cars in order to get relief from the heat. It is supposed to provide care at a higher level but I haven't seen any use of patiient monitors yet. read more

People were kind and knowledgeable considerate, all of them. Dr Patel is a wonderfull dr. He's a good as they come Shout out to the assistants G , AND GERALD. THUMBS up guy s, great job THEY, and the whole team where kind, considerate, listened and helpful. I've not been to hospital so staffed with such considerate people. I'd recommend you or any family. To go there They are in good hands Kim mc read more

i went for an interview today with dr. patel and another man. i was 20 minutes early. my scheduled time was supposed to be 2:00-2:30 pm. i was seen around 2:40 or 2:51, over an hour later than my scheduled time. the hospital is old, worn out, and beat up. nothing works but maybe like one or two elevators. windows and doors busted out. i got there and had to fill out a long-ass application that asked for all my information like everything but a pint of blood. i waited and when i was finally seen, the two men were very rude, disrespectful and condescending. they were assholes and came off very racist. they spent the whole interview picking me apart and belittling me. i have a master's degree, and i am overqualified for the receptionist/administration role but shouldn't have been treated like that. they are liars and do not go by there mission statement c.a.r.e. read more

Dr. Patel Killed my father because he failed to properly access him. My dad was treated for a bowel obstruction and died 5 days later because he failed to check his kidneys which sent him into septic shock and ultimately sepsis. The obstruction had cleared in about 2-3 days but it was too late to treat the sepsis. He told me, " we treat things as we see them". Had he giving my father a full assessment on arrival, I would not be planning a funeral right now. He should definitely be behind bars and not to mention how rude and condescending he is. I wish I would've followed my first mind and took my father out of that hospital. One of the nurses even told me when he was admitted that his hemoglobin levels were very low when he was admitted and that he would need blood. They didn't get the correct blood until the third day because he had a "certain antibody", in his blood. Mind you he had been to this hospital before so they should've known what he needed. They failed yet another family. They all need to be investigated and I definitely planning on seeking some sort of medical negligence claim. Let me all show you what the nurse texted me when my father died. Not to mention the doctor nor none of his previous nurses reached out to me to send their condolences. No matter how angry I was at them. That's simply respect and decency. "Your father died at 4 am and we have no morgue here please arrange to pick up his body. Thank you". Pretty inconsiderate right? If you have family at this place GET THEM OUT NOW!! read more

This place is a death trap!!!!!! My 94-yo aunt was take to this place after leaving Clear Lake Hospital. We couldn't get her out of there fast enough! Dr. Patel should not be allowed to practice medicine. He has no regard for human life. When we tried to get her transferred to another hospital or facility, he tried to block her discharge and transfer. Reluctantly, he allowed her to go back to Clear Lake. A admitting person at another hospital told us that "once Dr. Patel go his hooks into her, that he would never let her leave". She entered Atrium with minor foot soars and a problem with a wound above her sacrum. She left with major staff infections and major foot wound, amongst other new wounds and he kidney were now failing. After a week or so at Clear Lake, where they also allowed her to deteriorate, me fought to get her released and she came back home. I was asked to go to my parents' house to look at her condition after the Atrium and Clear Lake Hospital were finished with her. I was appalled. It looked like someone took a blow troch to her feet! The large wounds were black with infection! her right arm was swollen to twice its regular size and she had multiple new sores and infected wounds. I am confident that the hospitals and any medical professionals will automatically blame here condition on us and call APS, which they have done before...to cover up their incompetence. God help our country because this is what universal health care looks like. read more

My mom came from st Luke's to this place, she's been heavily sedated since the day she came here, no improvement they will not give her a diaper to go home in because she had a unchanged catheter for 26 days we are taking her out of here and they will not cooperate with sending the paperwork back to where we want her to go!!! Very unprofessional and I dont recommend anybody to go there..... They had her phone under her mattress so she couldn't make phone calls. Why wouldn't Atrium not release paperwork unless they have something to hide. Dr Patel is the Devil.... and all his little flunkys that follow him around tried to KILL MY MAMA!!!!!! read more

Very rude and unprofessional.. middle eastern staff and management made me wait a whole hour to be interviewed then cut me off mid interview and said they couldn't use me and that the job wouldn't be a good fit even though I have a good decent reputable background in nursing !! Don't waste your time !! Don't even waste or apply here!! You've been WARNED. They come off as very judgemental and I might even say a lil RACIST!! read more

Dr Patel is barbaric. I worked here for a month and everyone else who worked there warned me. For the past few days he started picking on me. Today he came to my office, screamed at me and threw the file that I handed to him. When I said "please don't talk to me like that" he flipped and pointed his finger at me and said "you work for me! Don't talk back! If you talk back you will suffer the consequences". A few days ago, he screamed at another coworker like a barbaric person just because he found a piece of tissue paper on the bathroom floor. Mr Ahmad is fabulous! He's amazing and all the other staff members are very nice! read more

I work for a family practice doctor and one of our patient's was sent to this facility. The patient's wife told me that the nurses were arguing about who's had to take care of the patient who's light was flashing, and a nurse cut her husbands IV tube with dirty scissors. She said the outside of this facility looks better than the care her husband got on the inside. I will not refer any patient's from our office to this facility. read more

DO NOT SEND YOUR LOVED ONES HERE! If you have the choice please don't. I could have lost my grandmother to this place because of their negligence. If it wasn't for it being covid times and no other beds were available at other medical centers at the time of her care, based on other reviews I seen this would have been the last place we would have chosen for to get her help. Not to mention it seems that only two elevators for this whole building that also serves as university as well, work. I've spent 20 minutes trying to get on an elevator to leave but couldn't because they all were full when trying to leave. And you only can visit 20 minutes at a time. Again, DO NOT IF YOU HAVE THE CHOICE TO, BRING A LOVED ONE HERE. THEY MIGHT NOT MAKE IT OUT. read more

Don't go there. Staff was unresponsive, Doctor did not follow up on promises or phone calls. Took over a week to get an air mattress. My brother's condition deteriorated and we moved him to another LTAC. read more

I would like to address the awful treatment provided in this facility (ATRIUM MEDICAL CENTER). I was very disappointed of the incompetence of the nurses as well as their lack of ethics. My mother spent her last days under their "care" and I regret it deeply! I was fortunate to take her out a few days before her passing so she could be cared for as she deserved. I cannot possibly list all the negative aspects of her stay in ATRIUM MEDICAL CENTER but all of them were reported by me and my sister to supervisors. Unfortunately, no apparent change occurred. Some of the aspects include but do not limit to nurses talking about other patients' private matters, blood spills cleaned with towels, nurses not washing hands before handling patient, leaving patient in pain for long periods of time as well as not responding to patient's call for help when she needed to use the restroom. If your relative(s) are elder, or unable to speak for themselves please don't leave them alone at all during their stay or don't take them to that facility in the first place. It's really awful. read more

Never go to this place! They are not professional, rude, never on time! I made an appointment but when i got there the doctor was on lunch break according to them, i waited 3 hours and they told me to come back some other day, they couldn't set up an appointment they were to call me which they never did, after 10 days i had to call them to set up appointment again myself because i had already paid for check up, and when i went back i waited another 45 mins but then doctor was not professional he did not know what he was doing, he wrote a morphin prescription and i refused to take it. Because my pain did not require morphin. Doctor was not professional at all!!!! read more

In a very stressful rush to find a long term care facility I went and toured atrium wh th CEO, Ahmad Zaid. He assured me he was accessible 24/7. I was skeptical but we placed my father there. We made the right decision and Ahmed was truly accessible and visible. He was instrumental in getting hospice in place on the weekend. My father passed away peacefully and with dignity. Thank you to all the people who made my fathers end of life peaceful. read more