Our house is 40 years old. We never had the heating ducts cleaned and earlier this year I did a…read moreconstruction project in my basement that included drywall and drywall dust. I figured it was time. I spoke to Rick Drexler on the phone and he explained the whole process, and we scheduled a date a few weeks out to have them come and clean the ducts. The three man crew showed up at 9 AM and were very courteous - they all introduced themselves by name which is nice if you're going to have a crew in your house for 3 to 4 hours. Emilio was the foreman, but they were all nice and helpful explaining what they were doing as they go through your whole house. We all did a walk-through of the house from the second floor down to the basement. Counted all the ducts -intake and outtake. Then they brought in the equipment, a big vacuum that goes down in the basement that sucks up all the dust and debris. They make a few holes in your heat runs and cold air intake runs in the basement. That's where they insert their vacuum. They seal up these holes afterwards. They basically put a blue sticky film over all of the ducts in the house and then blow down from the second floor everything down to the basement. Then they use the vacuum in the basement to clean everything out your main runs. While they were here, I asked if they could also clean my dryer vent duct. They did and you'll see the results of that too. The pictures I've attached were some that I took and a couple that they took to show the before and after of the duct work. They sprayed a "fogger" spray in each vent to help prevent dust and bad stuff from accumulating for a few years. All told - it took three hours from start to finish and we are very pleased with the outcome. As I said it's been 40 years for this house so it was way overdue! They also do other services such as mold remediation, carpet or tile grout cleaning, and remediating water damage. They did a great job and I would highly recommend Jet Dry to do work in your home!

Last Fall and Winter found me touring three different hospitals with a lung disease I didn't know I…read morehad. My years restoring old houses seemed to be the base cause, but the issue of mold was in the mix. I had my home tested, and it indeed had a mold problem. From a hospital bed I looked for a company to solve the problem, and Jet Dry was my choice, and a good choice it was. They did even more than the estimate included, and when I did come home, the basement had been totally cleaned and coated with mold killer. They used various methods, and when re-tested, my house was free of mold. Very nice staff, and a most reasonable price, and I highly reccomend them.

I had the good fortune of finding Roc Cleaning and Restoration through the NextDoor app. Patrick…read morecontacted me within minutes of my first email! They did an outstanding job cleaning my carpets, which had a few difficult pet stains. Patrick and Thomas were prompt, professional, courteous and went to great lengths to to provide us with great looking carpets that now look new!! I look forward to using their services in the future.

This company can be unprofessional. I started working with them and they got into a dispute with…read morethe insurance company that was really a breakdown in communication. I got the company president, the insurance company, and myself on a conference call to discuss the situation. The company president was rude, impatient, and unwilling to work with the insurance company. He was not even willing to discuss the situation due to his anger with them. It was so bad, I could not even get a word in to help defuse the situation and discuss the issue. He then told me I needed to find someone else to get my work done. I was dumbfounded by his actions as the company president. Frankly, I would not recommend this company. The staff is young and immature and I do not think they can be trusted. I'd recommend you work with someone else.

I stopped by to see a friend yesterday and saw his driveway "beaming" :). I was impressed, he had…read morejust had his driveway re-sealed by Kevin & Russ and it looked great. And my friend was quite pleased to say the least. He pointed some things out that they had done and how they had prepped the driveway before sealing. And this included a patching at the entrance. He told me he'd been using Kevin & Russ for years and would continue.

These guys did excellent work without the premium charge we seem to get from a lot of Rochester…read moreservice companies when living on the East side of the Roc metropolitan area. Came when scheduled and called a day ahead. Much appreciated especially when our original date was raining. It's nice to keep the glow of information to the customer. Great seal coat with no bad edges. All the pavement and none of the gutters or stone walkway. Very easy to work with and I highly recommend them.

They do seem to do a lot for the Rochester community and have a noble mission - I think I was just…read moreunlucky and had a bad experience with them trying to execute that mission. I was working through applying for the First Time Homebuyers club. It's a tedious process that requires printing a ridiculous amount of paper. The person I was working with was uninspired and gave off the overall vibe that I was inconveniencing them by applying. There was an extreme lack of communication, and ultimately it was up to me to figure out that I was denied 2 months into the process. She never bothered to tell me I was denied. Once I questioned Neighborworks about it, they said I was over the income requirements; they showed me the final application, and the worker put down my wrong income info. I would love to make what she said I make - but I showed them the math (multiple W-2's) and that I was well under the income limit. NO RESPONSE. I had to prod more, and eventually I was told I have to wait for the next calendar year to apply again with this years taxes. No apology, no acknowledgement that they screwed up, nothing. At this point, it's too late for me to apply, I need to buy a house well before I'd finish the saving program. TL;DR - Applied for FHBC. They messed up my application with a math error. Denied by state lending agency. They never told me and never apologized.

There are numerous roof repair service providers in Rochester area. But to my knowledge…read moreNeighborWorks® Rochester Inc is the best service based company & and it has received much appreciation for its environment friendly energy-saving program

Julio and his team did our asbestos abatement project for a very reasonable fee on short notice and…read moreturned the job around quickly. They did an outstanding job and left the impacted areas very clean when they were done. Julio was a great communicator via email and phone and kept me informed on everything they were doing. I would highly recommend him if you find yourself in need asbestos abatement. Great guy to work with.

The steam police were amazing! We came home to a flood in our basement due to a broken sump pump…read more Within 30 minutes, the crew was here and they coordinated not only the cleanup, but also the replacement with a plumber. The team was quick, efficient and very courteous of our home. Highly recommend

Five star review for Steam Police! Technician arrived on time and thoroughly explained the process…read moreand dry time. He put down mats and corner protectors when he first came into my cottage. He went over a couple areas twice at my request. The price was great for the work I had done. Well below other carpet cleaning businesses. My carpet looks great and I will definitely use them again.

Very professional. Great job. Will definitely use them again! Thank you for all your help.read more

Josh was quick in responding to my long distance request for service. (I am in NC) I wanted to give…read moremy daughter the gift of a clean house, including windows, inside and out, for Christmas. She loved the idea. Josh was helpful in coordinating with my daughter to set up the appointment. The person, Marion, who did the cleaning did a magnificent job. My daughter reported that Marion was efficient and thorough, along with being very pleasant. My daughter, a working mother and wife, keeps a nice house. But her schedule doesn't allow for the deep cleaning that Marion did. I am a discerning consumer and I can't think of any improvements that this company needs to make. Good job Josh! And thanks again Marion. Give Tidy Up a try. I think you will be very happy with their services.

The guys were very friendly and polite throughout this whole process. despite the weather, they…read moreremained pleasant and helpful to make sure my furniture was protected and placed in the right spot. They paid close attention to the directions I gave them. They did a great job maneuvering my couch up narrow stairs because it couldn't fit in the elevator. I would definitely recommend their moving services. They made the move stress free! - J.D. Moving Date: May 2026

This is our second move using Rochester Moving and Storage. What a pleasure! Working with Dave to…read moreschedule the move has been easy and his estimates for service fair and well documented. The crew he employs are wonderful. This is a hard working group of guys who are careful with your belongings, polite and courteous with their clients, and efficient and energetic. Things moved along quickly with the move out and the move in. We highly recommend Rochester Moving and Storage!!