I had the good fortune of finding Roc Cleaning and Restoration through the NextDoor app. Patrick…read morecontacted me within minutes of my first email! They did an outstanding job cleaning my carpets, which had a few difficult pet stains. Patrick and Thomas were prompt, professional, courteous and went to great lengths to to provide us with great looking carpets that now look new!! I look forward to using their services in the future.

This company can be unprofessional. I started working with them and they got into a dispute with…read morethe insurance company that was really a breakdown in communication. I got the company president, the insurance company, and myself on a conference call to discuss the situation. The company president was rude, impatient, and unwilling to work with the insurance company. He was not even willing to discuss the situation due to his anger with them. It was so bad, I could not even get a word in to help defuse the situation and discuss the issue. He then told me I needed to find someone else to get my work done. I was dumbfounded by his actions as the company president. Frankly, I would not recommend this company. The staff is young and immature and I do not think they can be trusted. I'd recommend you work with someone else.

I have had the opportunity to work with Sam at MJT, and I can confidently say that they are a…read moretop-tier provider of environmental abatement services. From initial consultation through project completion, their team demonstrated a high level of professionalism, technical expertise, and attention to safety standards.

Hire MJT for your environmental needs. Sam is great to deal with and will steer you in the right…read moredirection. He has years of experience in the industry and is honest and trustworthy.

Our house is 40 years old. We never had the heating ducts cleaned and earlier this year I did a…read moreconstruction project in my basement that included drywall and drywall dust. I figured it was time. I spoke to Rick Drexler on the phone and he explained the whole process, and we scheduled a date a few weeks out to have them come and clean the ducts. The three man crew showed up at 9 AM and were very courteous - they all introduced themselves by name which is nice if you're going to have a crew in your house for 3 to 4 hours. Emilio was the foreman, but they were all nice and helpful explaining what they were doing as they go through your whole house. We all did a walk-through of the house from the second floor down to the basement. Counted all the ducts -intake and outtake. Then they brought in the equipment, a big vacuum that goes down in the basement that sucks up all the dust and debris. They make a few holes in your heat runs and cold air intake runs in the basement. That's where they insert their vacuum. They seal up these holes afterwards. They basically put a blue sticky film over all of the ducts in the house and then blow down from the second floor everything down to the basement. Then they use the vacuum in the basement to clean everything out your main runs. While they were here, I asked if they could also clean my dryer vent duct. They did and you'll see the results of that too. The pictures I've attached were some that I took and a couple that they took to show the before and after of the duct work. They sprayed a "fogger" spray in each vent to help prevent dust and bad stuff from accumulating for a few years. All told - it took three hours from start to finish and we are very pleased with the outcome. As I said it's been 40 years for this house so it was way overdue! They also do other services such as mold remediation, carpet or tile grout cleaning, and remediating water damage. They did a great job and I would highly recommend Jet Dry to do work in your home!

Last Fall and Winter found me touring three different hospitals with a lung disease I didn't know I…read morehad. My years restoring old houses seemed to be the base cause, but the issue of mold was in the mix. I had my home tested, and it indeed had a mold problem. From a hospital bed I looked for a company to solve the problem, and Jet Dry was my choice, and a good choice it was. They did even more than the estimate included, and when I did come home, the basement had been totally cleaned and coated with mold killer. They used various methods, and when re-tested, my house was free of mold. Very nice staff, and a most reasonable price, and I highly reccomend them.

We've had A Plus clean our gutters for the last few years. The gentlemen were polite, efficient,…read moreknowledgeable, and checked all of the gutters and downspouts (ours go into the ground). They checked that the gutters are all pitched correctly, and recommended we trim the over hanging branches, etc. We will schedule with them again in the Fall after the leaves are done.

As per the owners response to my review posted below: Simply inaccurate. Not suggesting he is…read moredishonest, but maybe his record keeping is as bad as his customer service. He said I called "a few times" - I called 10 times. Once to schedule. Twice to confirm after some weirdness. And the seven dates listed below spread out over a month. Their recording did say they weren't taking on new business. Since I had scheduled it previously, and verified, I should not have been included in the "new business." My messages all said something along the lines of, "I heard your message. We've been scheduled for some time, please have someone call me back to confirm my house will still get done, yaddah yaddah yaddah..." It was have taken him 90 seconds to return one of my many messages - way less time than it took him to pen his response to me below. -- The first time we used them they were fine. The second time, they screwed me over real bad. I called two weeks before Thanksgiving and scheduled two service visits to have our gutters cleaned - one to happen immediately, and other to happen the week after Thanksgiving. I explained why (they were full, a storm was coming, and we needed them cleaned immediately or it causes flooding in our house, the next visit would be at the end of the season after our trees were done with the cycle). I got a voicemail the day after our first visit was scheduled - the worker came to our home but decided not to do the job, because he saw a for sale sign out in front of it, and said we should wait until our house sells so they were clear for the inspection (1. Not his decision to make, 2. We had scheduled two services, so this was already addressed). I got a hold of him, asked him to come back, told him we had two services scheduled, and CONFIRMED that we had two services scheduled. They never showed up for the second service after Thanksgiving. I left messages on 12/1, 12/11, 12/13. 12/15, 12/19, 12/21, and 12/26. I asked to please have someone call me back, so I would know if they screwed up their end again (worded much nicer at the time), or if they were just running behind due to weather. They still have not found me human enough to return my call. Now my gutters are full, covered with ice and snow, and I'm trying to sell my house. There are lots of gutter people out there. Go find another one who might show you an iota of respect and might succumb to showing some appreciation for their customer's time, money, and homes.

I contacted Comprehensive Mold Management to obtain information regarding mold we had in our home…read more We had another company come and do an assessment but their assessment showed excessive readings and gave us an extensive estimate for resolution. Ken Bird came to our home and showed me how false readings can occur when you put the meter near metal. He found no high readings in the area where I was told was excessive moisture. He gave us honest feedback and resolutions that would be a fraction of the original estimate. I teach "Creating an Exceptional Customer Experience," and Ken met all the criteria. His honesty was refreshing and saved us thousands of dollars.

The team of Andrew and Ed did the job of 5 or 6, traveling up and down the stairs. They attached…read moreour bathroom exhaust vent, and systematically cleaned and treated mold in our attic. They also added much needed insulation, as we were losing all our heat on the 2nd floor! Mark & I would gladly recommend CMM!

We used Paul Wilson and Attic to Basement Solutions to repair our basement cinder block walls, then…read moretreat for mildew, and then paint. The transformation is AMAZING! They are very communicative as to when you'll be scheduled, and then stick to that schedule -- they worked us in with very little notice for the quoting and then completed the work quickly and efficiently. They came referred by a friend, so to be honest I didn't have anyone else quote -- the pricing was so reasonable, I didn't feel compelled! I would use Attic to Basement Solutions again without hesitation, and hope you'll give them a call, too!

I was so pleased with Paul, Pat & Nate at Attic to Basement. They're responsive, thoughtful, and…read morethorough. They are also very reasonably priced while providing excellent quality. I had to take care of some mold in my attic prior to getting new insulation, and they were able to schedule me quickly. I am a realtor, and it's no wonder Jamie Coonan and his crew are often recommended by agents in the Greater Rochester Area. Just fantastic to work with and I will recommend them to all of my clients who need clean outs, mold remediation, waterproofing, and ventilation improvements. 5 stars all day long!!

I stopped by to see a friend yesterday and saw his driveway "beaming" :). I was impressed, he had…read morejust had his driveway re-sealed by Kevin & Russ and it looked great. And my friend was quite pleased to say the least. He pointed some things out that they had done and how they had prepped the driveway before sealing. And this included a patching at the entrance. He told me he'd been using Kevin & Russ for years and would continue.

These guys did excellent work without the premium charge we seem to get from a lot of Rochester…read moreservice companies when living on the East side of the Roc metropolitan area. Came when scheduled and called a day ahead. Much appreciated especially when our original date was raining. It's nice to keep the glow of information to the customer. Great seal coat with no bad edges. All the pavement and none of the gutters or stone walkway. Very easy to work with and I highly recommend them.

We just had a tankless water heater installed. It's only been 2 weeks and normally I would wait at…read moreleast a year to do my review something like this. So far so good. We love it. You have to wait a a few seconds longer for the hot water to kick in but once it kicks in it's on forever it's awesome. The installation guys were excellent. Very nice, professional, and polite, what more can you ask for?

Anderson installed a generator for me over 3 years ago. They perform annual maintenance and my…read moregenerator runs perfectly every time the power goes out. Friendly, knowledgeable staff and technicians. Highly recommend Anderson!