We've stayed here twice because it's basically the half way point between Madison and Myrtle Beach…read more The hotel itself is typical of a Hampton Inn although maybe a bit larger. They were renovating some of the public areas when we stayed in the winter and they have a bit of a gathering area on the second floor. The staff is very friendly and the rooms are clean. The breakfast was also well stocked with a staff member available if people needed anything. The two items which didn't stand out...our bathroom sink water would not get hot. The shower was fine but the sink basically never got above standard room temperature. The bigger issue was how loud the room upstairs was down to our room. I swear I could hear every step they took. As luck would have it, we got in after midnight trying to push as far as we could to balance the travel days and our upstairs neighbors were up by 5:30. That's no fault of the hotel obviously but would have been a non-issue with any amount of noise suppression. A fine stop on the road and no reason not to stay but the "ceiling noise" was a lot.

Booked at last minute, clean room and accommodate our big dog. Lots of restaurants close as wellread more

We have stayed at this Fairfield several times. It is one of the best run Fairfields we have had…read morethe pleasure of visiting. It is very clean, a newer hotel, and the breakfast bar is well stocked. The rooms are spacious and well maintained. The front desk attendant was friendly and accommodating. And, location is convenient to U.S. Hwy. 35. We will definitely stay here again on our next trip through.

Very attractive and newer Fairfield Inn in a great location, every fast food franchise you can…read moreimagine is within a mile or 2. I am a Titanium Marriott member and stay in Marriotts almost every week. This hotel has one of the worst breakfasts I have ever had. Hard and overcooked eggs, watery oatmeal and they don't even have a toaster. Who doesn't provide a toaster? They had no milk for the cereal, the hostess laughed and said she was waiting on a delivery truck. This a nice clean hotel... get it together for us morning business travelers !

I requested a refund for my recent reservation at the Holiday Inn Express here in Chillicothe Ohio…read morefor March 13th through 15th, which I booked through Expedia. My family and I booked the room specifically so our children could enjoy the pool over the weekend. We are local, so the pool was the only reason for our stay. When we arrived, the front desk staff completed the check-in process and only afterward informed us that the pool was closed. Had we been told this before checking in, we would not have proceeded with the reservation at all. Because the pool was unavailable, we stayed in the room for less than an hour while trying to resolve the issue. The front desk told us they could not cancel since the booking was through Expedia, so we contacted Expedia directly. Expedia reached out to the hotel, but the hotel declined to issue a refund even though we did not stay and primary amenity we booked for was unavailable. Charging nearly $300 for a stay we could not use is unfair, especially when the lack of disclosure prevented us from making an informed decision. We would have never checked in had we been told the pool was closed. I have stay at this hotel many of times and have never had issue this time however was different. The pool was the reason i left however, i was upset already because when we arrived she said there was a 250 deposit which I have never had to pay all the other time we stayed and she was going to cancel then and I said no ill figure it out however if she would have informed me the pool was close before checking us in I would have let her canceled. The woman wasnt friendly either. I was also informed they are under new management. Explains why it is going downhill.

Manager is really rude and unwilling to assist guests when her team members make billing errors…read more There is mold in the rooms and the ice machine.

The pool was nice and warm. The hot tub was nice also. The property was clean. There was a bunch…read moreof food options within a 5 minute drive also.

A Chillicothe landmark. Right by the highway and the commercial strip. Big, with an event space…read moreI've been in for wedding receptions, very pleasant. We might have stayed here before, but we have family in town so we generally stay with them. But we didn't want to overwhelm them this time so stayed over here. Super service. They weren't very full last night, but I bet they will be tonight for the holiday. Pool is right up front, and we went in for a bit. No screaming kids. Rooms are small but nicely appointed. Fridge, microwave, decent TV. Comfy beds. Muted road noise, because you are right beside the highway. Fairly loud hallway noise, not bad on an emtpyish night but probably annoying when it's busy. Small bathroom, just the tub and toilet. Sink and mirror in room. Good enough for a short stay with a couple people. No extra outlets or USBs. Well, two outlets on the bedside lamp. Reasonable prices. Free wifi, seems a little weak though. Small free breakfast, nothing special. I'm sure we'll be back.

I am leaving a 5 star review purely for the customer service! I mean, it is a best western, so you…read moreget what you pay for. In our circumstance, we got stuck in a snowstorm and had to find the nearest establishment, and this was it. The front desk staff was extremely kind and caring, even helping us dust the snow off our car and shovel the roadway for us. The customer service was truly outstanding. As for the amenities, they are fine, hot shower, working AC/heat, and a hot breakfast.

Good nights sleep. Clean(ish) rooms. Quiet place. You get what you pay for…read more Shower was about the only thing I'd complain about being unclean. Someone had used the shower previously and had greasy hands. Hand prints still on the walls and rust in the soap holder. Friendly staff and decent breakfast. Typical steamed chopped eggs, precooked bacon and gravy with biscuits.

Filthy floor in room 49. Very small bathroom. Convenient location. Skimpy services. Good tvread more

Needed to find a place for a quick sleep in a city halfway. This was the cheapest. Obviously not a…read more5* hotel but front desk was a good guy, room was clean, it was nicer than I expected. All you can ask for in a quick overnight.

Was not impressed. Booked as was able to get a discount and there's a reason I was able to get a…read morediscount. Staff was dry and asked for my license, contact information and license plate number for the parking lot. I assumed It was because It was a busy area and multiple businesses near by. Hotel was definitely dated but was willing to give It a try. Got to our room and immediately decided not to stay. Room was dated, musky smelling and I didn't check for mold but was concerned for my health. Staff was nice about canceling, but would not recommend staying here.

We stayed with a group on friday night and with a smaller group Saturday night. Average for the…read moretwo nights as over $170.00 per night. The room was outdated, the shower water was hard to control (hot then suddenly cold), sink faucet was about as cheap as you could find and very close to the back of the sink, and there was mold in the closet by the ironing board.

Stayed here for a week with my wife and children while our home was being renovated. The price…read morecould not beat in this town, and the closest competitor, the executive inn, isn't half as clean or accommodating, I assure you. The manager is friendly, charismatic, welcoming, and takes pride in his work and his hotel. He made our stay more than pleasant.

ABSOLUTELY AMAZING customer service. I have a autistic daughter and she has special requests that…read moremake it hard for her to sleep if they are not met, and the manager done everything in his power to meet her requests. That made our stay here better than any other hotel. The only problem is that you can tell a construction worker of some kind had the room before me because the bathtub had black oil all in it. So my only concern would be house keeping not doing their job .