Amazing experience with customer service! Went in for a dmv appmt and the staff was super nice…read more They Went out of their way with extra things. Definitely my new favorite branch!

Wanted to check my expass after seeing reports of the battery going bad on the. Likely mine still…read moregood..for now.

I was a guest to a destination wedding to the Hard Rock Resort in Punta Cana. The bride and groom…read moreused this company (Sue in specific) to try to lessen the stress of wedding planning and getting everyone accommodated at the location. However, it was the COMPLETE opposite for everyone involved. Speaking on my experience, Sue was not very responsive until it came down to collecting the money. Didn't really have or give any other information in regards to the hotel. Fast forward to the travel day & the experience of the stay. We arrived and was not aware that there was a requirement of a major credit card or a debit amount in a checking account for a $400 hold. Some did not travel we credit cards or did not have it. When we finally got our room, we had two separate beds. We tried to get the hotel to get us a room with a single king bed but they told us that our travel agent was supposed to specify. The hotel notified us that Sue has used this hotel several times and should have notified us about all these inconveniences we experienced at check in. None of this was asked to us and was automatically assumed by Sue that we were okay with. I emailed Sue about the bed situation and she basically put the blame on me when she was the one who knew how the hotel operates. Every hotel/resort I've been to (and I travel A LOT for work & pleasure) are able to accommodate you at check in. If you can imagine 2 people sleeping in 1 double bed for 5 days, it was extremely uncomfortable and frustrating. If you are looking to book anywhere, do not use this agency. This was my first time using an agency & I've done a lot better booking directly with the resort or on my own. If you are looking to use this agency for a wedding or any other large group event ... LOOK ELSEWHERE !!!!!

I did not have a good experience with this agency and I don't recommend it to anyone.I booked a…read moretrip to Iceland which was the agents suggestion knowing that i was unvaccinated and wasn't going to get the vaccine so I was looking for a vacation that wouldn't be a hassle and she reassured me it wouldn't..the trip was booked and paid in full in December and the trip was for the end of January...the agent emails me in January, weeks before my trip and sends me a link for travel restrictions, I click the link and it brought me to the website and it stated Unvaccinated would either have to be quarantined for 5-6 days(which is how long im going for) or wouldn't be able to enter the country at all!!! I thought to myself what???!! Theres no way I just paid for a trip and im either going to be confined to a hotel room or wont be able to go at all..what kind of trip is that???? I expressed my concerns and told her if I cant go I need to be refunded unless you can help fix this and plan another trip, she then says to cancel its $800!!!!!(btw I wasn't canceling i was being forced out of my trip) and if i wanted to avoid that fee she gave me the option to choose a different date but same destination and I would have to have an answer by the end of january and I couldn't be refunded after that...please tell me how im supposed to know when that restriction is going to be lifted to give her an accurate date??? I feel like she set me up for failure , her emails took way to long to respond and she showed no concern at all

I can't say enough about our recent trip to Jamaica organized by Lori Franco. We had a wonderful…read moretime at a first class resort! And when a snowstorm interrupted out travel plans she stepped right up and made sure we all got home safely. Wonderful service! Thank you Lori!

Above and beyond on all details and aspects of my travels. Great people. Great service.read more

Very disappointed in the lack of support from Insuremytrip. I have been waiting a month for my…read moreclaim with TRAWICK Int to be settled. My claim involves a cancelled cruise due to a medical emergency of one of the travelers. This is a very straight forward claim, for a covered reason. Trawick has been stringing me along for weeks - always telling me it will be approved tomorrow, in a few days, next week. This is starting to feel like a scam. This was a very expensive policy, and between InsureMyTrip and Trawick International, I don't know where my money is !! I am completely frustrated and questioning the value of travel/medical insurance at all! I thought these insurance companies were vetted by Insuremytrip, but I don't get anything but vague promises from anyone.

NO REFUND FOR NO VALUE! An organization with little regard…read morefor customers... We acquired insurance for a trip to Israel that was cancelled for now obvious reasons, but the cancellation was after their 10-day no refund rule, so they decided that offering NO REFUND in response to NO VALUE RECEDVED was just fine according to their "industry-standard" rules. That was strike two after they originally tried to get us to pay more for insurance than was called for by our progress payments on the trip. We refused and they lowered the starting price. Future buyers beware, we'll not use them again... PS: The company response is what we'd expect. We wrote the rules, you agreed to them, Its not our fault that you gave us your money and got nothing when others cancelled your trip and incidentally did give you a full refund. (And that is how the 'InsureMyTrip' service failed for me!)

I have travelled with Deb Dodd, Travel Agent Extraordinaire at DATS Travel on three (linedancing)…read morecruises to the Caribbean & Bermuda & a land/air trip to the Country Music Association Fest in Nashville, Tennessee. Deb's attention to detail & ability to anticipate the needs of her clients along with getting the best deals is unparalleled. Sooooooo looking forward to travelling with Deb to Bermuda this May for a ZUMBA cruise! ~ Chris & Roger ~

From the owner: Full Service Travel Agency-TEAM of 12 Travel Agents- Clients from the East Coast; singles, couples,…read morefamilies,and themed groups! ALL Travel types-Cruises (see NCL DEAL),Resorts,Disney,Hotels, International Trips,Destination Weddings, Anniversary Celebrations and Family Reunions-we do it all! Our specialty is "Dance Vacations" of all types! Our agency Hosts Travel Agents with different areas of specialty...contact us today to work with one of them for a fun and friendly experience and a value added travel package! PLUS we are excited about our NEW Division-Gotta go Getaways for Day Trips/Bus Tours and Weekend packages including Foodie and Wine Tours,Live Music experiences, Fairs and Festivals and more!

I came into this location Saturday after making an appointment to update my license address. The…read moreservice was straightforward, I waited less than 15 minutes for the entire process which included filing out the firm given to me at the counter, to taking a new picture for my license and payment. The branch is small but inviting. Everyone was super nice it sure beat going to the dmv and taking time out of work. I like the sign that pets are AAA members. The price is the same as it would be at the dmv. Great service and great experience. I recommended this location

Wife has been in a parking lot for 3+ hours waiting for a tire change. Broke down in Cranston RI…read morewhere the office is 2.5 miles away. Told it'd be an hour here we are 3+ hrs later and STILL no service. Absolutely horrible service. Backed up? What is the contingency plan? Update called in at 430 now 815pm and no response yet!

Received excellent services by Kathy on the team at Donovan Travel. She has helped us plan two…read moretrips in the last year - one for a group booking at a large hotel, and the other for a family trip to Disney (14 people!). Would strongly recommend you leverage their services for any upcoming plans!

Sending this email to inform this co that me nor my family or friends will never ever use Donovan…read moreTravel again. booked a trip for my family of 6 and what a mess from not being able to check in at the airport because first names were put with middle then the middle name so did not match passports . something so simple .reached our to the travel agent vis phone and email and never received a call or an email back! i will be leaving a review as well as my 6 family members that were traveling with me and the other 6 from another family! to be treated so crappy is not ok at all and i am going to make sure everyone knows what what happened and how we never even received an email or phone call back!

I'm usually a DIY kind of guy. "Why do I need a travel agent?", I thought. "I can do it myself", I…read moresaid to myself. It was at the recommendation of a friend that I contacted Danielle and I am so glad I did. She's extremely knowledgeable and professional and made the process easy of booking a dream vacation easy. When an issue came up (none of which was her fault or in her control) she took charge and got it resolved. She worked with the hotels and airlines and provided us detailed options and updates. It took so much stress off our shoulders. I can't recommend Dream Destinations by Danielle any more highly. She's amazing. A+