I stayed here, very friendly staff. The room was huge, I…read moregot a bigger room than expected. I slept well, the bed is large and the room has a thermostat. an extra couch near the hallway in the room, fancy coffee machine. Room service was great, the food is really good, I would love to come here again.

We were extremely disappointed in this place. For the price ($166 per night), I expected something…read moremuch nicer. I've stayed in a Holiday Inn Express that was better and cheaper. 7am and they were doing construction right outside our window. Yelling, power tools, the works. We were unable to sleep. When we asked about it we received a "Meh. Deal with it." Fuck you guys.

Lovely lakeside resort, about 2 hours north of Montreal. I was there for a week-long conference…read more What a great experience! The rooms are clean and comfortable (not big, but really nice), with cleaning service every day at all times of the day. Each room has a fridge so one can store fruit or cold drinks. The breakfast buffet is rich and offers vegetarian options. We tried the main restaurant every day for lunch (ah, those desserts!!!) and the bar for dinner. Warning: the latter closes at 7 pm, so we were having early dinners. It doesn't have a large selection of food items, but we enjoyed the ones they offered (including 3 different types of poutine). The main restaurant requires early dinner reservations for diners. The hotel has amazing facilities and opportunities for recreation - hot tub and pool for bad weather, a lakeside beach, canoeing, fishing, swimming, beach volley, archery, horseback riding, and a nice campfire for the evening. Lots of hiking trails around. The closest town is sortof far, but this makes this resort a nice sanctuary (with fast internet connection). Take lots of sunscreen and don't forget mosquito repellant!

Average meal quality, slow service, and very high prices. Very disappointing given the fantastic…read morelocation.

Read the "Important" part of my review…read more. We are usually staying at a Hilton resort so this one seemed like the right choice. I'm so glad we did. Loved this location as it was at the base of the mountain. Rooms were nice. Loved having a fireplace, full kitchen and a separate bedroom w/ 2 beds. You pay about $5 USD for 1 Duraflame log or you can be grimy and steal them from the outside chimenas .. (we did not) Breakfast is complementary. They have a ski locker so bring a lock Plenty of parking IMPORTANT! The hotel is built on levels so to get to our room we got off the elevator then had 2 sets of multiple stairs to get to our room. Meaning we could NOT use the Uboat to carry our stuff. Hubby and kid were not happy carrying all our stuff down stairs and down the hall. We drove so we had food/water etc for the week. We did bump into a worker and he helped us with our many bags/etc. (yes we tipped). Back to the room consisted of MULTIPLE trips due to the stairs. Once you book make sure you call so you don't have a room After the stairs (unless you don't care). I never even thought of this.. but next time I will .. one set was fine but 2 were too much for me (I believe there was still another set after my room).

Not bad! Got the job done. Clean, full of amenities and great staff. Would recommend if you're…read morelooking for a cheaper stay!

We love the Fairmont chain of hotels. Check in was a breeze. We came brought our dog here for her…read morebirthday and the staff were so great about it. They went above and beyond to celebrate her. They checked in regularly, brought a giant bed & food/water bowl along with a hand written card and dog cake. Room service was great. Valet was great. Overall, we had a most incredible trip thanks to their entire staff.

Comfortable, but we will try other accommodations on our next visit. Great restaurant staff. Aside…read morefrom a rude gym/pool desk staff person, we enjoyed our stay.

Pretty legit steakhouse with a beautiful view over St-Lawrence river !!! The decor is really nice…read moreand modern in the restaurant and the food is a lot of crowd favourites which I would describe as comfort food steakhouse. I ordered the salmon which was very fresh and the presentation was amazing. All the dishes were actually beautiful!! It's probably the best restaurant in the area and the prices are reasonable for a steakhouse. Gave an extra star for the beautiful view !!!

I ordered New York steak and shrimp cocktail. Taste was good. Nice place to visit in the evening.read more

My stay at Fairmont Le Château Montebello was 100% fantastic!!! My family and I went for my…read morebrother's big birthday, a place where they all had been 11 years before. Didn't know what to expect with the world's largest log cabin, but it was a visit I would recommend for anyone seeking to enjoy 5-star service level in a extremely beautiful, historic facility that allows you to go "off the grid" and appreciate the analog recreational activities that this hyperfast digital world tries to crowd out of your bandwidth. From the moment entering the main gate diving through the forest, you recognize this massive western red cedar log cabin château will be something different, and nothing like my original preconception that it would be like the Biltmore in Ashville. Entering into the stupendous great hall lobby with stone central fireplaces at its core, no matter how tall and majestic, Le Château Montebello immerses you in a cozy, human scale. My room, with period-design furnishings, log wall, and window facing a green courtyard and glimpse of the Ottawa River, reminded me of my childhood Adirondack and Appalachian vacations decades ago. The bright, updated, modern, sleek bathroom however kept with the times. Should you need it, there was wifi and TV, but my focus was to allow myself to break away from the outside world, taking advantage of time with my family and what this true resort had to offer. Every day started with their amazing breakfast buffet, included with our room, that provided wonderful freshly prepared food, including local specialties. We regularly sat in the windowed section with its river view. During the day I took advantage of what the hotel included with my room - so many different options to spend your time: a spectacular indoor pool hall with hot tubs and sauna, a gym, a bike, an outdoor pool and hot tub, plus (my favorite) the mini golf course. (My real golfer family, who also played a round on their main golf course, laughed about it until they experienced it was tougher than it looked, but all around fun and perfect for kids of all ages!) Note - There are board games in the great hall, everything that will make a memorable experience for a family with kids. You'll notice throughout the hotel people walking around in the Château's white guest robes, given the many amenities to help you relax. Did take advantage of a massage at the spa (an extra charge), which really enabled any stress that I had to melt away. Must add, outstanding staff!!! They did everything to make this trip incredibly special. I wanted to give a surprise photo of my brother and me on his special birthday, which landed on a Saturday, and the only place nearby with an instant photo printing service was in Papineauville, but I didn't have access to the car. Understanding my predicament, the concierge arranged the hotel van take me there to make it happen! (Again, big thank you, guys!!!) The hotel offers wonderful events as well. The two I enjoyed were food related (of course): exhibit of wonderful local food businesses, which allowed delicious tastings and a filming of a finale of a Quebec TV's MasterChef Junior kid cooking competition. Every night, we met up at Bar "Le Foyer" in the great hall. allowing us time to together to appreciate the experience. We also had several dinners at the Château's various restaurants, as well as a lunch there outdoor. (Will separately review dinners at their Aux Chantignoles and The Grill BBQ and lunch at Le Riverain. Check out all my other Montebello food-related and outdoor activity reviews, too!) Come expecting to be transported to a way enjoying the quality of life disconnected to today's attention-grabbing, frenetic world and connected to those more simple, time-tested pleasures that endure and provide a well-deserved reprieve. Everything about my stay with my family provided one of those incredible memories of a lifetime! Cannot more highly recommend Fairmont Le Château Montebello!!!

TLDR - Chateau Montebello is luxurious and pricey, yet I find it a good value for a staycation if…read moreyou can make use of the many outdoor and indoor activities, most are included in the resort experience fees. It might be too costly if all you want is to relax, eat well and watch TV. The Chateau Montebello is a loghouse hotel with a gigantic fireplace right in the middle of the hotel. Many Medieval style chandeliers are hung in the lobby. The atmosphere is unreal. While it is more rustic than modern, I personally found this lobby beyond compare. Hotel Room We stayed in a room in the Frontenac wing. The room was a good size for 2 people. The pictures on the website correctly reflected the furnishing of the room and the bathroom. In terms of complaints, I wished the TV would allow casting of videos from my phone, but I guessed the hotel management wanted people to rent on-demand movies from them instead. Recreation Facilities The hotel is full of recreational activities. The sport building is free of charges to hotel guests. There are many outdoor activities, too, but because we visited in winter, we didn't get to experience them. The indoor swimming pool is a must visit. The swimming pool is in a separate sport building. There is an underground tunnel connecting the main loghouse and the sport building, so that guests can travel between the hotel and the pool in warmth in winter. The pool is approximately 12 meters long and 5 lanes wide. I think it is the biggest hotel swimming pool I have ever swam. I found the water very clean. The female changeroom was more functional than luxurious. There were many lockers and 2 showers with shower gel, shampoo and conditioner provided. We had to obtain the bath towels from the pool frontdesk, however. Services The services were impeccable. The reception desk was courteous, efficient, and I had to command them for being especially patient with us English speakers. Room services was quick. The lobby bar carried good selections. The fireplace was constantly burning. Overall Chateau Montebello is more of a resort than a hotel. The overall offering is well worth the hefty prices, if you could make use of the many recreational offerings. The dining options are very useful in the winter, because many places in the village are closed in winter.