Terrible service. Contacted them 5 times over a three day period and was told every time they would…read morecome tow my vehicle for repair. Never once did they call me or give me an update. I wouldn't trust one thing about this place!

From the owner: Betterway Automotive of Auburnread more

Had a little situation with our travel trailer on the way to Mount Rushmore with my grandkids, our…read moreleaf spring busted on our rig. Stranded on the side of the highway in a cloud of dust and debris, I finally got a chance to use that AAA RV insurance platinum membership. They rang up Benefiel for us and let me tell you, those guys rolled up on us and we were extremely happy to see them. It did take a bit for them to get to us, but that's only because they were strategizing on the ultimate highway repair----on-the-fly---get those vacationers off the road as quickly as possible----temporary fix!!!! Equipped with a 4x10 block and a chain saw and a CHAIN, they got us back on the road headed for their shop. They assessed what needed to be done quickly, ordered the leaf spring for us, and had someone go pick up the part the next day. While all this was going on and we were trying to figure out where to stay for the night, they referred us to an awesome trailer park with cabins that were a godsend for the kids and me to crash for the night. I can't say enough good stuff about Benefiel. AAA+++ team! Thanks guys for the rescue.

Our daughter broke down on the side of the highway about 30 miles outside Nebraska City. After…read moreseveral frustrating hours waiting on roadside assistance with no luck, I called Benefiel from Kansas City to get her help. The dispatcher was very patient and helpful. The tow truck driver was very helpful and kind in getting her towed somewhere that would be able to get her back on the road. He walked her through finding the drop box, filling out the information and everything. We are so appreciative that someone could help her as we were 3 hours away.

This place is amazing! The people that work here are first class from start to finish. I was…read moretraveling from Lincoln, Nebraska to Oklahoma when I ran over a large screw on Hwy 75 which put a hole in my tire. These guys had my tire patched and fixed up in less than thirty minutes and were so kind. They could have taken advantage of me seeing that I was not a local, was traveling and needed to get on the road. If I could give them ten stars I would. Highly recommend.

They were wonderful and very helpful! We are from Texas and on our way through Auburn when we…read moreneeded our tires serviced. They did a fantastic job and everyone was so nice! Trust worthy people and we highly recommend them!

if you have an 18 wheeler and you need to tow call the town next to you they'll give you one rate…read moreover the phone at once, They arrive on scene and finish the work. They'll give you a whole another price per hour plus additional charging stay away. The owner is a total " tough guy" if you try to negotiate on the price because you were lied to on the phone, he will threaten to Tow your truck and impound it. As well, the Dispatcher doesn't know what he's even talking about train your workers the right way, so you don't rip off customers

I had a terrible time with the insurance company and Morrill Collision helped me get thru that and…read moregot my repairs done and the rental car I needed. The service and work they do is exceptional. They even cleaned the inside of my car before I got it back.

Absolutely not... needed my car towed off the highway and set there for 2 hours before I call them…read moreto see where they are at, and they say Geico never put in my claim but I received everything from Geico. They apparently was trying to get double the damn money so had to pay out of pocket... then finally after 4 hours on the side of the hwy with my wife and 2 year old daughter the tow truck driver said he didn't have room in his truck for us so we had to stay in the car up on the tow truck for 30 minutes... scared the crap out of us... I wouldn't recommend this place ever!!!!!!! What a joke!!!!

I give them 2 stars for getting our truck in quickly and checking it. That was the only good thing…read moreabout our experience. The mechanic (Cole) charged us $200 to tell us he couldn't find any reason our Detroit diesel was losing power, and implied our driver wasn't truthful in saying it was. The driver headed for Lincoln and was still losing power. The driver changed the fuel filter and and it solved the problem. For $200, any decent mechanic should have looked at the fuel filter that was nearly full and at least changed it.

I brought in my vehicle to get the oil changed. The tech told me I needed thousands of dollars of…read morework done. I took my vehicle to two other places who said there was nothing wrong with my vehicle and the original tech was "full of it."