I've just purchased my second pair of hearing aids here. I updated to a custom fit ReSound. I chose…read moreHearing Associates because of the outstanding customer service. Not only when I purchase hearing aids, but after as well! Melissa always answers the phone. Very rarely does one have to leave a message. I can get an appointment with any concerns as soon as possible. My hearing aids are checked and cleaned on a regular basis. With my last pair, they reviewed any concerns even past the 2 year warranty. The peace of knowing they have my back gets my business every time!

Being new to the Jacksonville area, and a 20 year hearing aid wearer at age 54, I have found the…read morebest in hearing aid assistance. Not knowing where to go for a dead hearing aid issue, in a new location was a bit frightening; however the good Lord blessed me by pointing me in the direction of New Way hearing. They didn't know me from Adam, but still bent over backwards to assist me in determining the reason for the death of my hearing aid. They determined it was beyond a simple cleaning, looked up my hearing aid serial number on the manufacturers website, found it was under warranty, and sent it in for service. The hearing aid returned before they promised, called me, and had the aid set up and ready to roll when I arrived. All that service, and it was FREE! No pressure to sell me anything. This is the place to go.

7/12/2018- School Year Of 2018-2019.Will Begin Soon. Please, have your Children's Hearing…read moreEvaluated. It Can Make Such A Difference. Don't Forget Eye Cks.*** Yes,Moral Support.Being Told"U Can't Hear "I Came To See Dr.Gilliom & my hub.Dr.G & Chandra (Assist)Fantastic. Dr.G Performed Several Tests.Dr.said,I have the hearing of a 20yr Old not 57. WOW!Better Then Botox.Aha:-)Karma LOL. Dr Gilliom has a caring, warm, kind personality. Her exam using state of the Art Technology is thorough. She explains every step of the non invasive procedures. I felt no discomfort of any kind. Very glad I did this. Hearing can be a problem for people of all ages. Yes, she said my hearing was comparable to a 20yr old. Well, a 20yr old can have hearing problems. The condition can gradually progress affecting quality of life. I like good health/hearing of a 57yr old healthy individual. But, a 20yr old (If Healthy) Sounds great to me. As for my spouse. Yep, he passed. Guess, it's not hearing issue. It's listening. There is a difference. I'd like to sincerely thank Dr. Gilliom for her excellent care. And, Chandra her assistant. She's magnificent. May I add what a beautiful, modern and stylish office. I highly recommend Gilliom Audiology Professional Hearing Care.

Dr. Gilliom does a first class job with your hearing test. She has all the resources to do a…read morequality hearing exam that you know will be accurate. Dr Gillom has the professional equipment necessary to do a proper hearing exam. She carefully discusses the test results in complete detail and makes recommendations to suit your needs. I strongly recommend Dr. Gillom, thank you.

Dr. Jude has been my wive's audiologist for a few years. She has always taken great care of her as…read moreshe suffers from hearing loss and needs to use hearing aids. She is kind, professional and patient. My mother in law has come to live with us and was having difficulty understanding speech and missing out on conversations. My wife brought her to Dr Jude to be evaluated. She was able to get her fitted for hearing aids and now my mother in law is better able to understand and engage in conversations. She treated my wife and her mom as if they were her own family. I highly recommend her and the staff at Lifeline Audiology.

Dr. Jude and the staff at Lifeline Audiology are great. I was already her patient so when my Mom…read morestarted to show signs of hearing loss, I knew exactly where to take her for help. Dr. Jude was patient and kind with my Mom. She took the time to assess her hearing needs and was able to fit her into a pair of hearing aids which has absolutely been a blessing. Mom is much happier. She can once again enjoy engaging in conversation and watching "her shows " Thank you once again for taking care of my mom.

There are not enough stars in the galaxy to give Dr. staverman and Rose, too. Rose is the first…read moreperson to greet you and the greeting comes with a smile. Selecting Dr Staverman is one of the best decisions I made. She is so caring and compassionate . She listens to you with total attentiveness and provides a personalized solution. I am so in awe watching Dr. Staverman as she cares for my husband and provided the solution to correct his hearing with the latest technology . Does not hesitate to answer any and all questions. Never rushes you. She truly shows compassion to her patients and "their spouses." We have the utmost respect and love for Dr S. . She has changed our lives.

I cannot say enough about this business. The entire staff are so nice, professional, &…read moreknowledgeable. Dr. Staverman is a perfect example of a caring, kind, competent audiologist. She takes time to listen to your concerns and goes above and beyond to find a solution. Rose is always so helpful, patient & extremely knowledgeable regarding any & all insurance issues. I always walk out of their office with a smile on my face & confident with my hearing.

Dr Sharp and her staff were wonderful and she did a thorough and expert evaluation. This place is…read morethe best!

Dr. Melisa Sharpe fit me with hearing aids over a year ago with wonderful, professional service. I…read morecould not be happier with First Coast Mobile Audiology.

Dr Burns and her assistant Jennifer are amazing. They truly care about their patients and provide…read moreaffordable quality care. Dr Burns works with charities to provide accessibility to all income levels. They are patient and kind. The best care at the Beaches! I highly recommend!

This Dr is awesome. She cares and helps provide elderly and others who are in need of hearing aids…read morebut can not afford the high prices that others charge. They receive donated aids and refurbish them back to new. They helped my father today to live more productive without going broke. This great program is in need of volunteers so pass on the word..

I've been hearing impaired since Vietnam. Over the decades I've seen many health care providers,…read moreprivate practice, Army and VA. No organization I've come in contact with has the expertise and systems that JHBI, Dr. Green and his staff practice and use. Appointments are on time, staff is prepared, Dr. Green is patient with questions, carefully explaining the issues and options. There is no better medical hearing practice anywhere!

The only reason they get one star is the person who actually gives the hearing tests and exams was…read morevery nice. From that point on I had a hearing aid consultation it was said and proven that I was completely eligible for all of the insurance stipulations and I was told to wait 2 weeks because they absolutely had to have my primary care send in a referral to the insurance and go that way and sometimes that takes a long time. I waited two weeks I called back upon receiving my message they scrambled the same day to have my referral expedited through my primary care and the insurance because they had completely forgotten about me. When it finally did come through almost another week later they had sent in the wrong referral authorization forms with none of the information that prove I was eligible and anyway and it was denied by my insurance. I been was responsible for filing an appeal and putting together all of the paperwork and information emailing scanning faxing all of it to my insurance company and communicating all of this back and forth between Jacksonville Hearing and Balance Center and insurance companies. I waited another almost month after making multiple phone calls to get my referral finally approved and I was told by the practicing manager Paul that it would be rushed along and even though my insurance company label the referral authorization with the wrong facility the fact that all the other information was correct he would make sure to order the hearing aids right away and get me in and he was so sorry for all of the confusion. I talked to Paul and was promised all of that on a Friday morning oh, and when speaking to him after multiple calls and messages were left he tells me on Wednesday. They had not been ordered until either Monday or Tuesday. When I asked him why that is and isn't he in charge of when that happens he said well I can try to find out for you but I don't know why that's relevant oh, I don't know why you're focusing on that when it doesn't matter now the only thing I can do is get you in end of next week or you can keep your appointment for 2 weeks from now that's up to you when I asked him to find out the information that I asked about I told him to call me back when he had the information I needed and I hung up the phone. I was at the hospital with my four-year-old child. He immediately called back to tell me that hanging up on him would be perceived as not wanting any more to do with his business and he would not be helping me getting any sooner the way I was acting. I let him know what had been happening since the first visit I had at his facility and he said well I'll take the blame because I'm practicing manager for all of that but I'm not sure what exactly you want me to do about it oh, that's why I don't know why we're focusing on those things. I am very upset that I have had to wait this long when I need these hearing aids clearly it's been proven and I would just like to not ask my children to repeat themselves all of the time.