I had such a great experience at Huntington Beach Hearing Aid Center and wanted to give a huge…read morethank you to Mike and Rose. I was in a stressful situation needing a hearing test for employment, and Rose was incredibly kind and helpful. She worked hard to get me in the very same day, which I truly appreciated. Mike did my retest and was absolutely fantastic. He took the time to explain everything clearly, made me feel comfortable, and really went above and beyond to help me with my situation. You can tell he genuinely cares about the people who come into his office and wants to help them succeed. Because of their help and professionalism, I was able to pass my test and move forward with my job process. I'm so grateful for their support and kindness during what could have been a very stressful day. If you need a hearing test or audiology services, I highly recommend this office. Mike and Rose are wonderful people who truly care about their patients.

I highly recommend Michael Shannon and his wife Rose for those who require quality hearing care.read more

Shiva, at Miracle Ear in Huntington Beach, was professional, patient and thorough, providing…read moreexcellent hearing aid service. The entire office staff, beginning with the front desk receptionist, provided wonderful patient care.

I recommend Shiva at Huntington Beach office. She is very…read moreprofessional and caring. She is knowledgeable , takes her time to help you with your hearing aid. and answer your questions. She is experienced in her field and knows her work really well.

Highly recommend this office, especially if your first set of hearing aides. Edwin, the hearing…read moreaid dispenser, is the BEST! Took extra care and attention to ensure I understood how the hearing aides worked. Very personable and I made a new friend!!

Staff was very kind and facility cleanly. The technician was knowledgeable and thorough. Office…read morestaff responsive and friendly. 4 stars because the prices seemed way way higher then other places with same models. Other then that: no complaints.

I've had hearing loss since childhood. I've had plenty of hearing exams. However, I must say the…read moreexam I had here was very thorough! Everything was explained to me and the exam was great! There was no pressure to purchase but they explained the different types of hearing aids and what would work best for me! It's a family business and the fathers and sons are kind and efficient! I highly recommend them. They are my go to hearing aid providers

Okay, I don't see a lot of reviews for Direct Hearing Aid Services. This is surprising because I've…read morebeen going to this place for many years. Every time we go and there are others there and they rave about Thomas, his sons and the great service that they provide. I think Hearing Aids aren't a popular thing to review. However, after getting about 3 years more out of my hearing aids beyond the time Hear USA said I should purchase new ones( thank you Thomas). I recently purchased a new pair from Direct and am quite satisfied with the aids,the professional help and most of all for the care. Thank you.

If you want the best hearing aids and the best service go to Costco. Not a member, no problem, the…read morehearing test is still free! Unlimited cleaning is also free, not $65 a visit like other hearing companies. If you are a member and use your Citi credit card you get additional discounts! Also check with your insurance for additional money back, ask for out of network programs. You also get a 6 month trial period not 45 days like most hearing centers. I have use Costco for 20 years and highly recommend their hearing aids.

Terrible experience. As a member since 1985, Im ready to give up buying anything from them. I have…read morepurchase 4 hearing aids from them over the years with mediocre service from the staff. The hearing aid were fine but difficult to get service when needing a cleaning. The former manager Stephanie was always lovely and accommodating to everyone. As a senior 79.. It is a nightmare dealing with current staff. After numerous calls and visits and virtual visits I was told I was not wearing them enough so it my fault. The power dropped and I could not hear while in my drs. Office as she tried to explain my tests. When I went back to wearing my older hearing aids Phonak and Brio No problem.i I purchased The Jabari and was told it was my fault. I asked for my $ back and told it was past time. They refused to call me back. They wasted the time so I m hoping to help others to NOT buy your hearing aids from Costco. Amazon is now selling them out online. I would not purchase online Costco customer service in the hearing aid dept has gone down. They don't care. As a senior I have purchased all my hearing aids from them. Now I will have to call Jaba corp and the BBB to see if they can help me. My aids were over $1600. Please go elsewhere.

Denied request for appointment! Was told because I currently wear hearing aids they only test…read morehearing for those with "intent to purchase". Current ones need to be upgraded or replaced - nope "only first timers". Pathetic denial of care for profit only! She told me to find a local audiologist! Pretty much slamming the door in my face. IMO

The manager is all about making her mark with Costco corporate. She's a climber. That means…read morenumbers and dollars. Go as fast as you can and process as many sales as you can quickly. Their time is too valuable to actually help you hear better. There is ZERO dollars to them for providing any support or tuning. So they fake their way through adjustments and doing nothing as quickly as possible. They will tell you all about the support while buying, but that doesn't happen after they have your money. Hearing Aids without tuning them for that individual is like buying a car that's seat is not adjustable. It just won't fit most people. It certainly will not be optimal. There are 100's of adjustments available for hearing aids in their proprietary software which only audiologists are allowed to use! When I asked for help repeatedly, I was met with "you don't need to know that". And not just once, but three times. I asked how I find where my volume was set. " You don't need to know that". Nasty, Rude response to a reasonable question. Her attempts at tuning was her reading the manual and trying out things she didn't understand. She wound up doing nothing and telling me I didn't need all that stuff as the Jabbra was self tuning (I think she made that up). She was frustrated why I wanted different effects for loud restaurants, TV, Music, conversations, background noises. I have had multiple channels for each of those with other hearing aids from other manufacturers. Other hearing aid offices had spent 30 to 45 minutes tuning each channel of my HA's for me. The difference was dramatic. Not so at Costco. Costco HA center WILL not dedicate the time to learn tuning or implement it. I was told that all the staff has been instructed to not waste time working with someone who needed tuning, that it made them no money and wasted valuable sales time. It certainly seemed accurate from what I had heard and seen. I told the manager that I had founded a software company 30 years ago and that I really wanted to adjust for myself. She told me that I didn't need the cell phone app for the Jabbras, or the tuning. Several weeks later, I then discovered the app wasn't working on Android and Jabbra wasn't fixing it. That's why she said I didn't need it. My Jabbras are excellent I believe. They could be 3 times as good if they were tuned for me. I just can not recommend the Huntington Beach Costco while the climber is in charge. Her policies and attitude are destructive. Many sound systems have parametric equalizers to tune/adjust a dozen different frequencies from "high trebles" to "low basses" and everything in between. HA work somewhat in this same manner, but the person listening can not touch the knobs for the treble or the bass. You describe the sound and someone else turns the knob. This is DUMB. By the way, no HA manufacturers will allow any citizen to accomplish those same adjustments on their own hearing aids. They would lose control of the sheep. You have a parametric equalizer for 12 channels, but there are no knobs. There is a monopoly on HA's. Three companies basically own all the others, and they collude to keep it a closed source industry. That's the only way this system of HA sales could exist.

Came here with a family member and I was not able to go into actual treatment area, but no…read morecomplaints? Except Dr. was little bit late. We got there before he did. LOL Located on second floor. Elevator available. Waiting area very small.