My initial complaint was that the boat would come up on plane normally, full throttle, but in a…read morevery short time would lose rpm and at times shut off. They had the boat for 2 months. The initial diagnosis was a failed high pressure fuel pump. That was replaced, I questioned them on this because the pump had enough power to give me my normal rpm to get on plane. They told me that pressure was too low and was leaking fuel back into VST tank. Fair enough. They also diagnosed that the throttle centering sensor was also bad. That was replaced. The third problem found was that the thermostat was stuck wide open. That was fixed and needed to be fixed. I authorized all of those repairs. The last information I received was that the primer bulb was collapsing. Hummm, could have had some impact on an engine starving of fuel. I called for an update within a few days and the boat was ready. The bill totaled $1934 before taxes and credit card fees, I authorized all of it. I received the boat back on 3 Oct, 2022. Then next day I changed the oil. I noticed that the primer bulb had been replaced, I checked the bill and found no mention of it and they did not tell me when I picked my boat up. Might that have been the initial problem? May well have been. I don't think they are dishonest, just not equipped to diagnose my Yamaha outboard. On last thought, communication from them is next to zero. This has not been a good experience for me and I don't think I will use them again!

After hurricane Sally damaged our boat, we were at a loss as to where to bring our boat for…read morerepairs. We chose Panhandle as they could take the boat immediately. We did not have any expectations as to how long it would take to do repairs, but we certainly did not think it would take 5 MONTHS just to do the estimates ! We made dozens of calls over those months to inquire about the status. We got the runaround every time. When we finally received the estimate, it was over $44,000 ! We had only paid $75,000 for the boat a year before. Even though we had been without our boat for all those months, we decided to get a second repair estimate. We thought that amount was outrageous! We then proceeded to pick up our boat at the shop. The owners told us that we could take the boat, but that they were going to charge us $1000 for doing the estimate. We said absolutely NO! The owner and his son got immediately defensive and the wife even got in my face. They proceeded to LOCK US IN THE YARD AND WOULD NOT LET US LEAVE UNTIL WE PAID!! My husband called the sheriffs office and they showed up a few minutes later. After speaking to us and the owners of Panhandle Marine, we finally settled on $500 to release our boat. We were furious!!! We took the boat down the road to Auer Marine in Fort Walton and they accepted the boat and had the estimate and repairs done in less than two months AND at a cost of $12,000, thats $32,000 LESS THAN PANHANDLE!!! DO NOT TAKE YOUR BOAT TO PANHANDLE MARINE!!!!!!!

We rented for a special occasion ! This was our 4th time renting from beach weekend ! It was our…read morefriends sons graduation trip and this was supposed to be best day of the 6 day stay with us on emerald coast . I speak highly of beach weekend because the kids working the docks are always so nice and accommodating . But this time we waited 20 mins with our dolley cart loaded while everyone working inflated floats for customers and walked around ...... we were just about to say something then someone walked up to give my hubs the boat walk through . This time we didn't get a boat with the complimentary huge cooler . It was a smaller boat . Too late to switch but ask for that one if you can because it's nice transferring everything to there big cooler and not have 5/7 yetis on one pontoon . This trip the boat we rented broke down 1/2 way to crab ..... it delayed us over an hour waiting for new boat . We swam around where we were parked and chilled. Totally fine and happy waiting in gorgeous clear water off oakaloosa . When they came to replace it we had to unload current boats bags and coolers for 10 people to new boat . Not bad but kinda added more time to find where everyone's stuff was after we quickly moved . We were kinda annoyed he said we could have an extra 30 mins added to our trip . We told him we were delayed over an hour so he said 1 hour passed our time scheduled to return ...... It's likely we will rent from them again in July because of all the great experiences we've had in the passed . They do military discounts and it's pretty reasonably priced . Plus they drive the boat out and in the marina for you...... I would have been happy if they gave us more then an additional hour that we missed or a discount on the next rental ..... we got there at 10:30am . 30 mins before our check in time . But we legit didn't get to crab till after 1 between waiting to load then the boat beeping and stalling out 1/2 way there .

Great experience with this company! We hired a charter & captain to take a group of us from the…read moremarina to Crab Island - about a 30 minute boat ride. Our captain was super friendly and most importantly made sure our ride was safe. He went over the top while we were at Crab Island - blowing up rafts, going to the food boats for us, etc. We booked a four hour charter but could have stayed all day, we had so much fun!

I ordered 7 different wires from west marine. The ordering process was very easy although when I…read morerecieved my package, I found out that one of my wires was cut at 3ft, and the other 27ft would arrive another day, I ordered it as a solid 30ft strand. I contacted customer service about the issue and they sent my money back for the 1 strand that was cut. The next day I recieved most of the other wire that I needed. The other wires were packaged as if they had no concept of handling wire. None of it was rolled up, it looked like they had just shoved it inside the box and called it good. I spent well over an hour going through all of the other wire and de-tangling it. I will be measuring it to see if they actually sent me the correct length of wire because I doubt that they did. I added pictures of what the mess of wire looked like. Instead of them taking 30 seconds to coil the wire while they pulled it off the reel and taping it, they did this....

Very helpful and knowledgeable. Excellent choice of boating products and accessories. Had…read moreeverything I needed and then some. Will definitely shop here again.

Southern Cross sold my boat for me. I got a great price and the consignment fee was very…read morereasonable. The new owners were happy to be able to call Michael anytime they had questions as it was their first boat.

From the owner: Large if not the largest single source for marine surplus salvage new and used parts on the…read morenorthern Gulf Coast...

A great place for all your boat or utility trailer needs! The employees are very helpful in finding…read morewhat you need for a DIY project.And the owner Eddie English runs a very efficient shop. Highly recommend this business.

Had exactly what I needed for my boat trailer and price was as good as Amazon without having to…read morewait for delivery. Picked it up same day. Highly recommend.

We were looking for a short Choctawhatchee Bay weekend aboard…read moreour sailboat. Found it at Safe Harbor Marina. Stopped by the marina one day and asked Dockmaster, Benjamin Budzinsky if he could find room for an overnight stay of a "local" boat. "Sure, when are you coming?" Next afternoon we called VHF Channel 69 to announce our arrival, and Danyella Sanchez answered, "We are expecting you". Go to "B" dock. A deckhand helped us tie up. Joined family and friends for dinner at "The Local's Eatery". Great food and service. Stayed overnight. Left the dock in the morning. No charge. Our dock fee was "comped". Was that great, or what?

The salesman Daniel at Emerald Coast Marine was absolutely fantastic, professional, courteous and…read moretimely. After we decided on the Key West 263 FS with twin outboard 200's after driving same boat with twin 150's it was apparent they really wanted to sell the 2019 with twin 150's and not accommodate our decision. Understandable, to push the 2019's but it did not meet our criteria. Long story short we purchased exact same color boat/engines, 2020 model at another dealer after 2020 boat they quoted was not the color boat or engines and not in stock at the time we wanted and significantly more expensive than the one we purchased in stock. No harm no foul, until the sales manager called my husband yesterday and informed him he would have to get all warranty service elsewhere, really?

We inherited a 1989 Bayliner Capri Inboard/sterndrive. Gill Marine refitted it with a correctly…read moresized propeller, inspected and serviced the sterndrive, ordered a thermostat and gaskets that fit like a glove, and a fuel filter and fuel/water separator. They have been more than generous with advice. I couldn't be more happier with the help I get from Gill Marine.

Gill marine will do right by their customers, even if it means losing a deal. They have the…read morehighest integrity, and that's very important in this business. I will not hesitate to do business again with them!

Highly recommend. Excellent quality lifts at competitive prices. I'd hire them again in a…read moreheartbeat. Wish I could give 10*. Heavy duty jet ski lift, looks and works flawlessly, boat lift functions as intended. Professional installers, and great local business to work with.

Very slow to respond to any correspondence. The whole business is very disorganized. Poor…read morecommunication. Forget trying to contact anyone on the weekend or holiday. Our boatlift would not let our boat down into the water Memorial Weekend, so no boat with family in town. No one contacted us until we threatened to have someone else fix at their expense since the boat lift is still under warranty. They then called.back at 7pm. Really?? Would not recommend.

A hidden gem.. it has the full service marina ..with a great dry storage hanger...but still has…read morethat small lil marina feel..staff was so great..and they gave us a nice tour ..the storage fees are very reasonable compaired to the normal rates off base..all most 1/2 as much..but you will have to be able to get on eglin afb to get there..acvtive duty/retired or dependent is needed to use this facility .. .

Great marina if your active duty military, retired or have a dependent id. Once you get on base…read morejust come to the marina. It's 7 dollars a foot to keep your boat outside or inside it's 8 dollars a foot. Also ethanol free gas is the cheapest gas for your boat you will find anywhere. It's $4.20 a gallon! Off base it's like $4.80, even with a Sea Tow membership which saves you 5 cents a gallon at most places it's still cheaper then those places. Great place to keep your boat :)