I have 50 termite bait stations at my Benton farm that have been in service for several years…read more Betts installed serviced them for over 4 years with no issues. Betts was recently bought out by Orkin. I scheduled an appointment that was for bait station servicing and inspection for termite activity as a precursor to selling my farm. There was confusion when the inspector arrived for the appointment. I was told that they could not inspect the stations as part of an inspection and they would have to be serviced by someone else. In the course of our conversation the Orkin area manager got on the phone, was rude, not understanding, and got mad. What I did not know was that he cancelled my contract without notice. when I called the number to schedule my service again I was told my account had been cancelled and I was unable to schedule the service. I cannot remember the area manager's name but will find out and post another review. This company's corporate mission statement are just empty words. The district manager is unprofessional, uncooperative, and made a bad situation much worse. I never had an issue with Betts,but this company is managed locally by a really spiteful ass!! Orkin is owned and headquartered in Atlanta,where I live full time. My intention is to schedule a meeting with the CEO to discuss this mismanaged misadventure. Hopefully they will show this clueless cowboy the door. Keep in mind that I had already paid for the service that cannot be scheduled. I would stay clear of Orkin.

I was sold a termite treatment for over $3000. I was told that part of that payment would cover a…read morefinal inspection of the outdoor termite traps. When I was contacted about renewing, I was told that they would not inspect the traps unless I paid for a renewal. I said I wanted to see the trap activity before I renewed as I was told it was covered under the $3000. Then they sent out 2 guys to look at the traps who said I would not be charged for it. They said they needed a signature to show they were on site. As soon as I signed it they told me they had to call their supervisor about the charges for this service call. I feel Orkin lied every step of the way. I kicked them off my property and told them never come back. Then I was threatened by a manager in Wichita if I didn't let them come get their traps. They are not honest in their business practices. I will never use Orkin again.