Do not go to the North Canton stat for lab work!!! When I checked in it said I had a 34 minute…read morewait, in reality I waited for over 2 hours and watched three people that came in 15 minutes to half an hour after me be called back for lab. The woman registering me took two phone calls which allowed the others to jump infront of me as they were registered by a different-very efficient worker. I was told that they were doing the best that they could with one lab when I went up to inquire on if I was indeed registered for labwork. I have never written a bad review in my over 50 years of life but can completely understand why frustration prompts more people to share their experiences. I will avoid returning to using Mercy Cleveland Clinic if I am able to find alternative Care.

I'm here just to get a X-ray. This process of registration is the worst. I've never had to…read moreregister before . I first went to radiology sat for 10 minutes only to be told I had to go back to register. I filled out a paper and waited 20 minutes. Never again. I will drive further

I hate it. every time I come I live a nightmare…read more A few years ago selena riordan was my doctor. I was a jackass for ever coming back to see her. My entire time she was my doctor she never did anything to help me. She was bad. I would have a appointment at 10 I would get there early and I wouldn't even leave the waiting area until a hour. I waited in a small room a hour. Before I even see my doctor I waited 2 if not more hours. Chrales smith is not good. because I don't know where else to go I put up with it. I hate this place I hate the doctors

I have been a patient at this hospital several times. A few doctors and nurses have been excellent…read morecaregivers but most are very crude, uncaring and seem like they are there only for a paycheck or to feel as if they have control over people who are at their most vulnerable. At one hospitalization a tube had to be inserted down my esophagus for a procedure, but instead of medicating me first, the nurse and an Aide, tried to put it down my throat without it! Are they trained to do that in order to save money for the Hospital? Absolutely barbaric! If they were the patient, they wouldn't want a tube stuffed down their throat without medication! Incompetent, uncaring, and so hurtful! They should have asked me if I wanted medication, but they did not! I already signed papers allowing them to medicate me as needed and that the only medication I couldn't have was the antibiotic called amoxicillin! I would love to get another insurance, but my husband's work uses this so I have no choice. We tried to find another insurance besides, Aultcare and couldn't find anything less. My husband said he couldn't find anything less and it went up as well! I hope that when I get medicare, I can switch hospitals to Mercy or even be able to go to Union Hospital or Trinity in Denison if I chose to for certain procedures. I would love to go elsewhere now. It was a great hospital for having children there and the Neonatal department is awesome! Psychiatric was not good and it is good that they don't have it anymore! We do, however, need a really good Psychiatric Hospital in the Stark County area. Heartland is heartless in most aspects of their care! The best Physician is Our Lord, of course, but we need people who at least try to be like Jesus by using all of his kind mannerisms when trying to heal while at the same time using all the good knowledge they obtained from their training in medical school. My mother was a Private Duty nurse and the most important care a healthcare giver can give is bedside manners or compassion! Without it, the healing process is less effective and sometimes in some cases, like no healing at all! In Psychiatric, bedside manners or compassion is 90% of the healing process! Most Psychiatric patients need compassion more than anything else. Psychiatric illnesses are no different than other illnesses but they are still treated like a Stigma when a person exhibits behavior stemming from a chemical imbalance, which is the cause of Psychiatric illnesses. A patient who has a Psychiatric illness isn't taken seriously when they have a medical problem other than Psychiatric. I believe that is why they tried to shove the tube down my throat! I think they thought I was faking it so they were trying to scare me away by trying to shove a tube down my throat. After the Doctor had an x-ray done to find out it was tissue wrapped around my small intestines, I received the proper care I needed. Medication was given to me so I would be out when they put the tube down my throat, that way, it didn't gag me or cause any severe discomfort! Why did it take that long to see I wasn't lying! I had thrown up so much but they still didn't think I was telling the truth about what was wrong with me and even if they did, they acted like I was some type of person they could abuse or use! Horrible treatment and I still have dreams of it from time to time! So glad it's over! Dr. Stephen Kelly made up for all of that in so many respects as he genuinely cared about me! One Aide and one nurse also made up for the first crude nurse who didn't care about medicating me and who tried to shove the tube down my esophagus! I should never have had this experience at all! I wrote about it in a review after my hospitalization, but nothing was ever said about it and definitely no apology was ever extended! God will have the last word.

literally the worst ER I've ever been to which says alot, because ERs suck ! We waiting for 4 hours…read morewith no help, no answers, and very rude staff, who could care less about you. Which, why are you in health care with no empathy ? We were pressured into signing refusal of care ( after asking how much longer) which I regret doing but was just so out of it at that point. Don't come here if you want help. if I could give -stars I would

Went to the Aultman/Canton ER for concerns of sepsis, a deadly infection. Waited for 4 hours…read morewithout being helped and left with two other families, one of which concerned their loved one was having a heart attack and had been there for 9 hours without attention. Throughout our experience, the Aultman/Canton ER was seemingly run as a mental health crisis center. One woman was screaming about Domestic Violence, cursing at staff and demanding to go to the police, with many security employees surrounding her to attend to her situation. This went on unresolved for 2 hours. Another Patient was begging for attention and mercy, wailing in a geriatric chair from the moment we arrived until we walked out. A third Patient appeared to be without need for emergency services, dancing jumping and singing with obvious motor/sensory impairments-perhaps substance induced (again-security telling him "we can't leave you alone because of the other incident"). He was provided drinks and snacks to remain compliant and cooperative, vitals checked in the common area as the attendant went from one Patient to another without disinfecting any devices. We were told they don't have any rooms open. NO, Aultman-you don't have STAFF TO TRIAGE. YOU HAVE NO PROTOCOLS. Chances are, you also don't PAY well, so you can't GET any staff, and if you want a crisis center, open an effective triage unit for mental health/non-medical crisis. In the meantime, whoever is looking at marketing strategy or business/accounts receivable needs to realize they are losing money (commercially insured Patients) walking out the door and may benefit from hiring the staff to bill out 5 times their salary.

Dr Dominic Sanniti is beyond incredible. He is one of the few doctors that actually takes time with…read morepatients and listens to every detail. I've ended up referring my entire family and extended family due to the incredible service that he provides. It's a family practice and we highly recommend you check him out.

Was in for a hernia surgery. No eating or drinking after midnight like normal. Wake up take a leak…read moreand am not allowed to drink before surgery. Get there on time and am waiting, finally brought into pre-op and they all of a sudden (first time I have ever needed one for surgery) they want to bill my insurance for a drug test. Tell them they are fine to take blood (showing what drugs I would be on) but they want a urine test... Empty bladder, going into surgery, can't have any liquids. 20ml/hr on an IV drip will make me pee? 20 ml is less than a ketchup package you get from a fast food place. So the nurse threatens me that they will get a catheter and cath me for a urine sample. I'm there for an elective surgery, I am not coming from a jail or anything court ordered, so threatening to stick a tube up my penis was enough for me to pull out the IV and leave. To justify the abuse the anesthesiology put down that I was scratching like a opioid junkie going through withdrawal. Let's just pull the surveillance tape and catch the SOB in a lie. The guy won;t even get disciplined. Take your complaints to the group that oversees hospital complaints. https://www.jointcommission.org/en-us/contact-us/report-a-patient-safety-event

Stay away from UH Geauga Medical Center!! I have NEVER been so humiliated in my life. The ER nurse…read morewas beyond rude, disrespectful and abusive! She refuse to let my wife come to my room, amongst many other things. I fell and hurt my knee, but she insisted on me getting a CT scan. I also told her that she does not have permission to stick a needle in me and she did it anyway. I am now in search for legal advice, as this was all totally uncalled for.

I almost don't want to do a review because I don't want to share my favorite medical hidden gem!…read moreThis place is not a stat-care, it's an actual medical facility, with actual doctors who have practices and rotate working the emergency care portion of it. You can have xrays done right on site, i've never waited more than a half hour (even during flu season) they are very thorough, and my go-to for my whole family when we can't get into our PCP.

If you're sick, please don't go here. This morning I called to see if I could see a doctor, because…read moreI thought that I had a sinus infection and/or covid. I was told that I could walk-in and get it done. 10 minutes later I'm being turned away at the door and was told that the doctor wasn't seeing covid patients.??????????? 1st and last time coming here, what joke, and a horrible way to treat sick people.

The doctor I used at Urology One for the past 8 years recently performed an in-office scope…read moreprocedure that led me to a week-long hospital visit for a resulting bacterial infection and other complications. Once released from the hospital my follow up visit to his office the next week was very upsetting as I had to wait for 90 minutes to even be seen and then was treated rudely by the office staff (I did not even get to see the doctor). I have now switched to a new urologist and do NOT recommend using Urology One as it seems, based on the care I am now receiving at my new urologist, that Urology One's methods and procedures are risky and out-of-date.

I was referred to them by my family doctor for a follow up examination. I arrived on time for my…read moreappointment yet waited over an hour without being seen or taken to an exam room. Plus there were still two people ahead of me. I had to cancel the appointment because I had to get back to work. Apparently this is pretty common place with them from talking to some other patients in the waiting room. It's a shame that medical practices like this exists, they think their time is valuable your time isn't. If you have an appointment with these folks, pack a lunch, you'll be there all day

Specialty clinic .. Would never recommend ... Had I check the reviews I honestly would of NEVER…read moreaccepted the appointment. Staffing started off friendly / caring. However, there are no "After visit summaries." So one can not check and review what was discussed , directions to follow , test results etc . You can request them however, that happens at your next visit. The staff are not up front with what they are doing. If you say no to a procedure, they take steps to do what they see fit. They claim to don't have the ability to cover pain issues. SO heaven forbid you have a severe reaction with intense pain and your abort a said procedure. You then become NON COMPLIANT! And heavens you are in pain, and not very social able etc ... YOU ARE THEN UNFRIENDLY! Oh and when you get a "REVIEW" .. don't be surprised if its totally on you as if you are being written up for "bad behavior" and such. Lab test are told to you, even when asked for a print out, you probably won't physically see your test results. Plus there is no online portal either to get this said info. So use caution, ask questions and advocate for yourself no matter where you choose to get care at ..

My 90 year old father was taken to emergency. He was treated with kindness and respect. The ER…read moredoctor listened to our concerns . He sent the hospital doctor who also listened and determined my father should be admitted. He had very good care and I appreciate everyone's care.

I can say as a healthcare provider that this hospital should be avoided. The complaints are too…read morenumerous to list, and one should consider a hospital with a higher level of care and better services. They also had an infestation of bed bugs that was not passed on, thus exposing countless people to this.

I moved here from out of state where the hospitals were sparkly clean but everything else was…read morelacking. At Affinity, I had very attentive doctors and nurses that knew their stuff. It was such a relief to be in great hands.