I have tried to reach this company twice. I leave messages with their answering service requesting…read morean estimate, and no one calls me back. The first rule of business is to respond. Either the answering service isn't doing their job and should be fired, or this company doesn't need business. I'm sure others could use my business. Done trying with this one.

Stacey is a pleasure to work with, she comes directly to you and provide pictures and samples. For…read moreme I knew that I wanted Norman shutters as I had had them in my previous house. Love the shutters that are throughout my new house, and could not be happier with their company and their pricing! Purchasing these shutters was possibly the easiest part of the new home process! Please let her know how happy my husband and I are with her and the rest of her company! Vicki Nelson

Estie did a great job from start to finish. Highly recommendread more

It was a pleasure to work with Estie and Discount Window Focus. She is very flexible with…read moreappointment times and I found her knowledge and expertise to be exceptional as she helped me decide on the best window coverings for my living room and guest rooms. The consultation was free of charge and she even came to the house twice as my wife and I changed our minds on what we wanted after the first visit. Both visits were during my free time (after 5PM), and despite the evening hours Estie spent a lot of time discussing options and making sure we got what we wanted. Her installer, Dino, is also easy to work with and very professional. He had all of our new blinds installed in no time, and he even took care of disposing the old ones. You will love doing business with Discount Window Focus! Great window coverings at a great price!

We had a great experience getting new blinds from The Blind Spot!…read more I was first introduced to them when I needed a repair on Hunter Douglas shades I had purchased from another retailer. It was a minor fix, and they handled it quickly and at no charge, which I really appreciated, especially after the original retailer stopped responding. That kind gesture stuck with me, so when it came time to get new blinds for our windows, I knew I wanted to get a quote from The Blind Spot. We started with a visit to the showroom, where we met Jerod, and later scheduled an in-home consultation so he could walk us through more options. At no point did I feel pressured or upsold. He focused on helping us make an informed decision based on our needs and preferences. The blinds arrived within six weeks, and Jerod installed them efficiently by himself. They look great! I also feel confident they'll be responsive if we ever need repairs in the future, which gives me peace of mind. Overall, I highly recommend The Blind Spot for anyone in the market for new blinds.

We've done business with this company for years and have always been extremely pleased with them…read more Late last week one of our retractable blinds broke. I took it down for repair on a Friday. They told me at the time there were about a week out on repairs, but noooo...! It was done by Tuesday. Thanks again to the staff there!

This company, their employees, and their product is just amazing. Someone came out to measure, and…read morewe carefully matched the color of the screen and holder. We determined the density of the shade as we were getting a lot of sun due to our location. We decided on the 97% as we still could see the mountain through the shade. The first time they came out it did not fit just right. Instead of improvising and making it fit, they and redid the whole entire thing. Yes, it took a few more weeks, but it is gorgeous and perfect. We cannot thank this amazing company enough.

Zach arrived to give me a quote to replace the arm and reinstall my awning...gave him my email to…read moresend bid. Never heard from him. I waited a week and called the office, spoke to a girl about awning and not receiving a bid...she said she'd talk to her team and get back to me before closing. Never heard from her. If you don't want the work, just tell me that. Don't just ghost a potential client...TWICE and leave them hanging.

Tanya was super responsive. Her installer was fast and…read moreefficient. The blinds were exactly as expected and lead time was quick.

Did reply to my request for a bid. However, response time was 2 times the advertised time.read more

In October of 2022 after going for years with no window covering on a 4' x 8' bow window that let…read morethe heat in during the summer and the cold in during the winter, following the advice and recommendation of the shop owner, I ordered and received a Graber Lightweaves roller solar blind. I opted to upgrade to the remotely controlled motorized model powered wirelessly by Somfy. The staff selected a complimentary fabric for the blind based on photographs of my great room's decor. The blind quickly became one of the best improvements I've ever made to my house. No more cold weather draft and no more direct sunshine causing overheating of my TV room in the warm months, and speaking of which, no more glare on the TV screen! After four years I am still happy with my purchase and for the assistance of the shop staff. I should also mention that I live 20 hours away from the shop and that all of our transaction was done by phone and email. The blind was drop shipped directly to my house. Thomas B.

Doug (the owner) insulted my wife to the point of me having to yell at him and kick him out of our…read morehouse. I had to take the curtains down as they were about to rip out of the wall. We had some challenges initially the first time he came. He made it very clear he didn't want to help us - not returning calls when promised, not showing up to scheduled appointments, etc. I've never been treated this poorly by a local business...ever!

We are very happy with the service we got from Custom Design Blinds. Kathy at Custom Design Blinds…read morewas incredible helpful and they did a great job on installing our blinds. Communication was great from the start. Pricing was right and the level of customer service was excellent. I highly recommend their service . A+

I Love my plantation shutters. I got the wide ones. No need for curtains at night, it keeps the…read morelight out when I try to sleep. During the day I open them and enjoy the light it has to offers. Easy to clean. Looks wonderful. These guys are professional. They know what they are doing and get it done in a timely manner. Would not go anywhere else.

Cleaned, repaired, and reinstalled my blinds in 24 hours from the time they took the blinds…read moredown...for 10% or less of the cost of new blinds.

The people here are awesome. Rebecca was kind enough to fix my blind on the spot and has always…read moretaken great care of me and all my blind needs. I highly recommend them!