Absolutely disgusting experience at this walk in clinic this evening. I called the clinic at 6:30…read morepm knowing that they close at 7. The secretary told me we aren't taking any more patients today. So I asked if the waiting room was full, and she said no it's empty. So I asked if they could please take us and that we could be there in 5 minutes. We arrived 10 minutes later to clinic that was open but had no doctor. She knew we were on our way, took my name and left right after 5 minutes instead of waiting. First of all, the clinic is open until 7! How dare you turn patients away as of 6:30 and then actually LEAVE before closing time. I am so disgusted by what happened this evening. Then the secretaries tried to tell me that I was 20 min late which was a LIE! Absolutely awful service on all counts. You should all be ashamed of yourselves and equally embarrassed. You have taken an oath to care and serve people; shame on you all. I will never step foot in this clinic again and highly recommended no one else does either. How can the doctor leave before closing time?! And when you have promised to wait on a patient who you know is on the way. Atrocious. Not to mention the attitude that we were met with as I held my 18 month old baby waiting to be seen. I have never been so disgusted by a clinic.

WORST walk inn clinic Their 5 star reviews are very…read moredecieving One thing that's accurate is only having to wait 5 minutes before seeing a doctor. I should have asked my self...? why is this walk inn clinic so EMPTY with no one in site expect yourself and staff...? I am assuming there is -no wait time- to see the doctor only because no patients return back! This walk in clinic is unprofessional Alluara Medical Center & Pharmacy 2 Alluara Blvd unit 11-12 Aurora Ontario l4g3s5 This is a big concern everyone needs to be aware of, I have also emailed the cpso of Canada regarding this matter. Dr Okhravi Pooneh is getting paid under the table by her patients to write inaccurate reports and prescribe unnecessary prescription to clients because they asked her to do so. I am very concerned about Dr.Okhravi Pooneh and her professionalism as a doctor of Ontario Dr.Okhravi Pooneh has been prescribing my baby who is only a 1 year old infant -Flovent HFA 50 mcg inhaler  -Ventolin HFA 100 mcg inhaler  She has done NO testing exams assessment before prescribing anything to an infant. My baby kept getting sick, plently of break-outs of rashes/hives all over the body and bad diarrhea fever cough vomiting. Watching my baby getting only sicker I wanted to get some professional help, I took my baby to a practitioner and explained everything. Come to find out my baby has -NO RECORDS OF ASTHMA- Also: -Flovent HFA 50 mcg inhaler  -Ventolin HFA 100 mcg inhaler  SHOULD NOT BE PRESCRIBED TO A 1 YEAR OLD INFANT ON MANY OCCASIONS! (MINIMUM IS 5 YEARS OLD) now because the unnecessary prescribing of prescription my baby is having many health problems due to Dr.Okhravi Pooneh Dr.Okhravi Pooneh also kept referring my baby to sick kids hospital psychiatrists. YES, You heard right!! A psychiatrist. Even the hospital staff thought Dr.Okhravi Pooneh has mental health issues herself to even referr an infant to a psychiatrist? Hospital staff had big concerns about this doctor and told me to immediately print out my medical reports and find a family doctor and not to go back to this doctor! Returning back to Alluara Medical Center for last time, I asked for my babys medical reports She refused to give me the medical records and told me that once I find family doctor they can ask for the medical records. At this point, I knew she was an odd doctor. I didnt leave the walk inn clinic I called another doctors office for advice, They said if I pay $25/fee she has to give me my babys medical records once she heard what was said over the phone she stopped her game and printed my babys medical records along with $25/fee. After all that trouble. I said thank you and left the clinic As I walk to my car which is located near the McDonalds parking lot I see Dr.Ohkravi Pooneh following me? I mean I didnt forget anything at the clinic? As I rush into my vechile I can see her watching me I thought i was going crazy so I stayed in my vechile for a good 5 minutes to clarify this is really happening and YES she is still standing there doing absolutely nothing but watching me. It was super creapy and very strange behavior It was a nightmare

Had an amazing experience here it was fantastic. They did everything the way they should've done…read moreit. Everything went the way it should've been and they were very wonderful and polite and very helpful for everything we needed to do. It was fantastic. I recommend this place for a wonderful time to try this again And clarify timing was not correct but they are fixing things. They are a wonderful place to go to enjoy. Good luck.

Had an urgent situation. Stepped on a rusted nail, pierced my foot. Called the clinic the…read morereceptionist asked to come in at 1:30, I was about 20 minutes late as unfortunately was not able to drive myself and had to be driven all the way from Innisfil. They were not only kind enough to take me but the Doctor was extremely professional, kind and attentive. Also, did not have to wait long. Doctor gave me a tetanus shot and a prescription for antibiotics. If only all Doctors were this caring we wouldn't have as many Ill people. I definitely recommend.

Unprofessional doctors and staffs. Long wait times on…read moremajority of your booked appointments. Very poor or wrong diagnosis. Very poor treatment and follow-up plans. poor front desk services. The washroom is not clean usually, and out of towel papers almost always. I am sorry but Not even close to a health care clinic.

Checked the website and it indicated that it was open until 7 pm. Arrived at 6:30 and there were no…read morephysicians available as the hours had been changed. The receptionist indicated that website hadn't been updated and the walk-in clinic was by appointment during the week. Sorry that we bothered.

We have been with Dr. Hindocha for many many years, everything was fine until he moved here. The…read morereception staff are rude and somewhat incompetent and basic menial tasks, fillind-out forms and/or stamping them. You are treated with arrogance, not even pity but blunt arrogance. I am sorry for Dr. Hindocha which is a saint in my humble opinion, but this move was the worst he could make!

Now I see why such a low rating, only if you absolutely must and there is no other choice come…read morehere. Brutal, can't believe that they are in business here