Thank you Austin ladies for these great reviews! This is how I found my new doctor for my yearly check up. Super easy to call and schedule an appointment. They also verified that I would be fully covered by my insurance. Filled out the forms online and had my records from Florida transferred over easily. When it came time for my appointment, I was greeted at the front desk and checked in. I made sure to arrive 15 minutes early in case there was more paperwork, but I was all set. The nurse took me back and I was in and out within 20 minutes total. Super quick and easy. Dr. Hagan is very nice and does not rush you. Plenty of parking out front of the office and it is validated once you go in the office and scan the qr code. Super easy experience. Glad I found this great office. read more

I feel so well heard and taken care of by everyone that I've seen here at this office. I'm currently with Dr Hagan and she takes the time to hear and explain things. She took IUD insertion pain seriously and offered options. I've never felt rushed here. read more

Extremely disappointed with the lack of communication and correspondence I have received from this office. I have been coming to this clinic for several years and continue to have problems with scheduling and admin. This is the THIRD time in the past 3 months I have had to leave work in the middle of my work day only to arrive to the office to be told I couldn't be seen for a variety of reasons. This is all after completing online check ins, receiving multiple texts/emails confirming my appointment. It seems like the front desk staff should notify patients if their providers are unable to see their them BEFORE they take time out of their day to go to their appointments. Extremely unprofessional. I cannot respect a practice that also doesn't respect the time of their patients. I will not be back. read more

Dr. Delia Deleon is one amazing OB. She is knowledgeable, she has amazing in listening what her patients needs and wants are. I started seeing her 4 years ago when we first moved to Austin. I knew that one day we would have a baby and so was looking for an OB who would allow me to make my own decisions such as scheduled c-section. Not only has she treated me for my regular yearly exams, but also when we faced infertility she worked with us and referred us to an amazing fertility clinic. Once I' was pregnant she truly listened to all my wants and needs and concern during the entire pregnancy and happily scheduled me for c-section since that's what i truly wanted from day one. She is an amazing doctor and i couldn't be happier to have found her to be under care. read more

I saw Dr. Hagan today and she was so lovely, smart and kind. She took time to explain things to me, make me super comfortable and make it an overall easy experience. I had a terrible experience at my last obgyn and was reluctant to try anywhere for an annual. I am so glad i was booked with her and couldn't recommend her enough! read more

TLDR: Amazing Dr. Deleón (5 stars), horrendous staff (3 stars) Dr. Delia Deleón will probably be seeing my lady parts until I'm close to the grave or until she retires, whichever comes first. I love sweet Dr. Deleón! Over the past two decades, I've had various gynecologists, but none compare to the tender care and compassion she provides. She's an amazing listener and is so enthusiastic and supportive of whatever choices I make. It's comforting to know she doesn't have a personal agenda, especially as I consider the possibility of having a geriatric pregnancy. She makes the modern experience feel completely normal. ADMIN: Compared to the previous practice she was with, the administrative staff here is slightly better, but let's not give too much credit. I received multiple links to update my paperwork prior to my appointment to streamline my visit. I scanned my insurance cards, ID, updated my medications and noted any other changes since my last check up. Upon arrival, the front desk had requested my ID and insurance cards (again) and when I stated I had already done this online, she checked my portal, and *there it was*. When the nurse called me to the back, she asked me if my medications were the same or if there have been any other changes noted since my last check up. I had noted (again) that I had already completed this online, but the nurse stated their system wasn't linked properly... Had I known my early check-in would be pointless, I would have opted to do it in person instead, saving time and energy. read more

Truly Grateful for the Amazing Care I can't say enough wonderful things about my experience with Austin ObGyn Associates. As a first-time mom, I was filled with both excitement and nerves, but this incredible team made my entire pregnancy journey feel supported, safe, and joyful from beginning to end. A special thank you to Dr. Palmer, who was with me every step of the way. She's not only incredibly knowledgeable and professional, but also kind, responsive, and truly caring. Any time I had a concern, I knew I could count on her. Her presence and reassurance meant the world to me throughout my pregnancy. I also want to give a heartfelt thanks to Dr. Mileur, who delivered our baby. She did an absolutely amazing job -- calm, confident, and compassionate. I felt completely in good hands during delivery, and I couldn't be more grateful. The entire team at Austin ObGyn Associates showed genuine kindness and professionalism. I'm so thankful to have had such an exceptional group of people by my side during one of the most important times in my life. Highly recommend them to any expecting moms! read more

DO NOT USE THIS CLINIC. I should have paid more attention to all the negative reviews, but being in pain and not wanting to wait 9+ months anywhere else, made an appointment here and I deeply regret it. While I trusted my provider enough to consider her to do a serious operation, I have to question her integrity in choosing to work at this clinic. My first visit was marked by a potential HIPAA violation because despite spelling my name multiple times, and providing my passport along with my insurance card, nobody caught my last name I was misspelt. This just goes to show the lack of detail that should be the norm in healthcare. I was making a biopsy appointment but bcof capitalism, They only offer out-of-pocket costs for pain relief. I informed the receptionist that I needed to schedule this appointment with the laughing gas. Instead, she just made a gross face and asked me why she needed to know that. Because my doctor literally told me to let you know because I had to be paid for before the appointment??I don't understand such a juvenile reaction when you know you're working at an gyno office?! I was told I needed to call and speak to Dr Smith's medical assistant to schedule surgery. Sounds easy enough right? This is the seventh circle of hell. The website is ancient they don't offer virtual visits, and you Can't make appointments online. You can only message your provider. It took almost 2 weeks of calling every day straight for somebody to actually help me. They do not return messages. They do not pick up the phone when you call and if they do, they just hang up on you, repeatedly. It took seven days to get in touch with the medical assistant and that was after being placed on almost a two-hour hold (thank goodness I work from home and can make the time to be on hold that long. I don't think most people could.) She told me she would call St David's to schedule the surgery and call me back later that day to go over insurance and benefits information. I never received a call back that day. I understand that stuff happens, I also work in healthcare. However, eight days after that phone call still not received any communication that they had not completely forgotten about me, and keep in mind I am still calling every day this time, I finally made it through to speak to someone after once again hung up on multiple times. She was rude, and uncaring, cut me off, and put me on hold without telling me. She finally told me that when I spoke to the medical assistant before never noted in my chart that I called to schedule the surgery so that now leaves me two weeks behind everybody else on the list at Saint Davis. After this phone call, I sent Dr Smith a message saying that I was unsure if I could proceed with getting a major surgery through her based on the incompetency of her staff. Only after that did the medical assistant call me the next day and also send a message stating that she had "tried to call me a few times". I don't find it acceptable to lie to a patient to cover up your incompetency, with the other option is she confused me with a different patient, which is also terrifying to think about. I responded letting her know I would seek medical care elsewhere because how could anyone suffer through the negligence of this staff and still agree to be a patient?! I am not willing to risk my life and lower my standard of care. I shouldn't have to wonder if there were any complications after surgery is it going to take two weeks of me calling every day to get a hold of someone?? is going to take 2 to get a medication refill?? it is insane that any doctor's office can operate this badly. Now I'm left in the middle of a serious health crisis trying to find a competent office when I should have had my name on one of their waitlists to begin with. Even worse the office manager called me after that message, saying she would personally oversee my case which is just so gross! I had to do all this effort to be treated with just basic empathy and respect? Don't be fooled by her pathetic responses here; nothing has changed, which means she is part of the problem. I am just left retraumatized and still in pain with no end in sight. The only thing I'm thankful for is that I did not get surgery here. Their negligence will either kill a woman and/or her child eventually. It's just ridiculous that any medical office can operate in this way. I can't imagine being so bad at my job. -the staff here is completely incompetent at their job and lacks any empathy that you would expect when dealing with serious and intimate problems -It is impossible to get hold of anyone, and their website lacks any of the modern capabilities most other offices have. -the person in charge refuses to accept any blame and change Seriously, I am so upset with my experience. It has set me back so much mentally as well as physically, i hope it shuts down. EDIT/ the half-hearted replies are just insulting read more

Based on speaking with the front staff alone. Me: "Hi there, I'm a potential new patient, I'd like to know if you require a referral." Front desk: "What's your last name and date of birth?" Me: "Well I'm not a patient yet, I'm a potential patient. So I wouldn't be in your system yet." Front desk: "I'm looking for your referral." Me: "No, I asked if you require referrals. I don't have one yet." Front desk: "Well, what's your insurance?" Me: "My insurance is BCBS. I know that they do not require referrals, but with some specialties, Texas law requires that you have a referral. So I want to know if you guys need a referral from my Primary Care doctor." Front desk: "Yes, we can give you a referral somewhere, just tell us where you need us to send it." Me: "No...That's not what I asked...I'm not even a patient of yours yet. You know what, forget it." If this is how difficult communication is when I haven't even seen a doctor yet, I cannot imagine talking about sensitive medical issues with this office. I suggest that the front desk receive coaching on basic communication skills. read more

If you're already a patient or can login to the patient portal - this review is not for you. If you're trying to establish care here - please keep reading. After hearing that this was Austin's best place for Obstetrics, I wanted to establish myself as a patient. At this point - I have been trying to schedule a new patient appointment for 3 days now. This office does not answer their phones. You can only leave a callback number and wait 24 hours to see if they call you back. When they don't (and they didn't after 24 hours), all you can do is call back the next day and put yourself back in the queue. So I tried for a second day. No callback. On day 3 they did try to call me once, but I was not available to take the call midday. No direct line was given, I was just expected to call back and wait in the 24 hour queue again. Day 3, I did get a call back and instead of a human - it was just a voicemail box. I left a message. No callback after 24 hours from that message. They tell you to schedule an appointment online, but their online tool does not work. It just gives you the phone number and tells you to call the office. If you're not accepting patients, why not just say so? Why is it so impossible to talk to a human? Edit: Day 4 and I finally received a call back to schedule an appointment and the guy asked me which doctor I wanted to see- then put me on hold for 25 minutes and the call automatically hung up on me. This is a living nightmare. I'm back in the 24 hour queue for a callback. read more

Dr Mileur and the team at Austin OBGYN Associates are the best in town. I'm now on my 3rd pregnancy and seeing this team brings joy to my day. This third round, I'm dealing with some unexpected complications and the team has been very communicative, seen me on a short notice and extremely thorough in explaining next steps. They're busy for a reason! Cannot recommend them enough. read more

I am so grateful to Dr. Hagan for her incredible care throughout my pregnancy and the delivery of my baby boy. From my very first appointment to the day of delivery, she was compassionate, patient, and always made sure I felt heard and supported as well as made sure my husband felt included in the appointments. Dr. Hagan is so knowledgeable, and she walked me through every step of the process with professionalism and kindness. When it came time to deliver, her calm demeanor and expertise made all the difference, helping me feel confident and reassured even in the most intense moments. She always had an encouraging smile! Thanks to Dr. Hagan , I had a smooth and positive delivery experience. I can't thank her enough for her excellent care and would recommend her to anyone looking for an OB-GYN. She truly made this special time in my life unforgettable! read more

This place is horrible, it's very sad that I have to leave a bad review on a office that I thought I could trust. All I have to say is if you are a minority this office is not the perfect fit for you or love ones. read more

Just moved to the Austin area and needed a new OBGYN. Loved this place! The receptionist and anyone working at the front desk were all so lovely and welcoming! I was getting my IUD taken out and was very scared since the insertion for me was brutal and I don't have a very high pain tolerance. ( none at all ) but DR. Katie Smith was so sweet and she assured me that it wouldn't be anything like the insertion. It lasted maybe 30 seconds the smallest cramp feeling and boom it was done. Coming back here for all future appointments thank you ladies!! read more

I hate hate hate giving 1 star reviews but truly my experience as a patient here has been absolutely terrible. If you are reading reviews and thinking about establishing care here, I strongly advise you go anywhere else. I started coming in 2019 with Dr. DeSantis and in 2021 I switched over to Dr. Hu. To make a long story short, my IUD was not in the correct spot for most of the time I have had it in. Dr. Hu told me she was "very glad I was not pregnant." Considering my IUD was centimeters from where it was supposed to be (lowering the effectiveness of the birth control), I AM VERY GLAD TOO???? There were two instances where Dr. Hu performed an ultrasound to check the placement of my Kyleena IUD. She told me she "thought it was in the correct spot," but sounded unsure as she could not get a good picture either time. I left both appointments feeling not confident, but since she told me the IUD was 99% effective, I chose to trust her judgement over a gut feeling that something was wrong. Spotting is typical for 2-3 months after IUD insertion. I kept waiting and thinking the spotting would stop but after the one month check-up, it was only getting worse. At this point, I was bleeding for most hours of the day. Not just light spotting but constantly bleeding through underwear, pads, and tampons. I finally got it checked out after having Kyleena in for 5 months and this time, Dr. Hu tried a little harder to get a picture, and we found out it was misplaced. Since a misplaced IUD has risk for unintended pregnancy, I opted to have it removed. Imagine bleeding everyday for five months and thinking that you are protected against pregnancy only for that not to be true. Not only is that absolutely insane, but negligent on the doctor's part and dangerous for me as a patient. Beyond this experience, the office is horrible at sending results or getting back to you on inquiries. I would wait for weeks on end to get test results and that was only after incessantly calling. Even when my IUD was delivered to the office, they did not give me a call. I had to call them! Every appointment I have had with Dr. Hu in the last year consisted of 60-90 minutes of waiting after my appointment time. I work in a medical office too and of course, each patient deserves time with the doctor and appointment times will run over occasionally. However, for this to be the case with every appointment I have had, is either a bad stroke of luck on my part or a serious scheduling issue that needs to be resolved. I cannot even believe I STILL have more bad things to say, but I do. Lastly, it takes forever to get an appointment. I initially called for my IUD consult in August and the earliest I could have it inserted was November. When I called regarding the abnormal bleeding from the IUD, the earliest they could get me in was 3 weeks from the date I called. I could've yanked out the IUD with my bare fingers and gotten rid of my problems in much less time. This was a traumatizing experience actually, and I feel distrustful of anything these doctors have to say. I hope no one else has to go through this experience and this office changes. I have since found a new provider. read more

I've had a great experience with Dr. Gille, medical assistants, nurses and staff. Dr. Gille managed the prenatal care for both of my sons very well and would recommend her a 1000x. She has listened to my concerns and was very supportive of my birth plan. read more

I don't usually review but would like to share since it was such an on going negative experience. First I will say, 4 stars for Dr. Miluer who was very nice and did a good job. However, if you are looking to have an unmedicated birth she is probably not your girl. She was very discouraging and fearful towards the idea of that as well as possibly having a doula to help me through labor. She said something along the lines, "then I can just be there to catch the baby." If you want to be a sheep and do the whole hospital drugged up thing by all means she is your girl. My reason for the 2 stars, the office staff and experience is why I gave this rating. I was cash pay and when I checked in, the moment I said I was cash pay she took my money and license then asked me to wait. I asked if there were any forms to fill out she said no. The assistant took me back and had to fill out all paperwork line by line with me and seemed frustrated in having to do so. I asked why I wasn't able to fill this out ahead of time and she said I should've and it was strange the front didn't give me paperwork. The experience with the doc was fine but after she left I wasn't directed on where to go or what to do next just told to get dressed. I had to explain to a desk lady that the doc mentioned peeing in a cup and blood work etc. She was surprised I hadn't already peed in the cup before I saw doc had to look up my chart then go find doc to ask what I was supposed to do. She showed me to the bathroom then left. After leaving the bathroom I wasn't sure if I was supposed to be doing blood work in their office or somewhere else so I had to find someone to ask again. Then the blood lady came to get me and I was done. I waited at the front desk for 15 min to try to schedule my next appointment and finally gave up because they kept saying someone will be with you in just a minute. Furthermore, come to find out since the lady had only taken my ID she used that address which hadn't been updated as I had just moved. So, all of my correspondence, bills and labs were going to the wrong address. This could've been avoided if I had been able to fill out my paperwork or if anyone had bothered to confirm my contact information. I called the office to ask about lab bills etc and figured all of this out. Even upon trying to resolve things the girl didn't put my full email address and I still wasn't receiving any emails from the office. Turns out she forgot the @gmail.com part. I called again to try and resolve this and get copies of my medical records and lab results and then corrected my email, so I thought. A week went by and still no results no emails no bills in the mail. So I looked up the labs to which my blood was sent and tried to get the information from them. But this office hadn't registered through their portal so they said I didn't have access to the information and would have to get it from my provider. So I called the office again And asked to have these results sent to me. No one called me back for over a week. I called again and spoke to someone and she said someone would return this message by the end of the day. No one returned my call. So I called again and left a message on the medical assistance phone. Finally somebody called me the next day and would you believe that my email address was still incorrect. I had to explain once again that all I wanted were copies of my medical records from this office and lab results and if someone could please email them to me. She said she updated my email and would send them tomorrow. Fingers crossed. Overall, this office was completely disorganized and incompetent. Very frustrating to deal with. I have since changed offices and found a way better provider. read more

All the doctors are amazing. If you are patient and don't mind the disorganization and waiting at least 30 minutes each time you have an appointment, then go for it. Dr. Downing is amazing, and so is Dr. Moretti (she left the practice). No complaints of the MD's.They are all wonderful. This message is intended for the Office Manager to get the admins and front desk staff in order. I have spent over three phone calls, numerous follow ups, and leaving voicemails. Here are some examples: 1.) Lack of knowledge and professionalism: I had to call the office from abroad and no one has tried to offer help, except "give us a call back at a different time." I called twice. Still unhelpful. I realized myself I could've messaged the doc directly using their online portal, but the front office did not even recommend this but just said "please call later" or "she is with a patient." I spent $30 on a international call to call this practice. 2.) Unresponsive to appointment requests via their online portal, and consistent delayed waiting times with no effective communication: I made an appointment 2 weeks prior via phone, and went I went, my doctor had to run out for an "emergency delivery." I was waiting and then they told me after 20-30 minutes. Then, they tell me I needed to reschedule a new appointment. Two weeks later I come back, and after waiting for 30 minutes, the front desk says "she is triple booked." I eventually got in. Recently, I tried to request an appointment via the portal to see if that would help them. No response. I just messaged my doctor directly. Then someone called me today. 3.) They billed me for a service I had two years ago; I was there last year but they didn't inform me. Their excuse was that it was Covid. I don't believe so. So after two years, I have an amount due. I tried to pay on the portal but they have no functionality, nor does the paper bill have any URL where I can pay. I call, and there is always no answer --goes to voicemail. I called 3 times total to pay the bill that all of a sudden came up 2 years later. 4.) Lack of prompt message responses: Not very responsive to questions. And when I call, the Front Desk is always putting me on hold and is unable to answer questions. Today, I believe they hung up on me. Not sure the line dropped or it was intentional, but it's impossible to get anything achieved. 5.) Front Desk seems to always be overwhelmed and have an attitude. Unfriendly, rushing patients, and lack of customer service skills. Unfortunately, due to the disorganization, lack of communication, untimely responses, and dysfunctions of the office, I am switching to a different practice. read more

absolutely terrible experience. had to call multiple times to hear back about my results as they had not reached out. the staff was not friendly at all. doctor did not walk me through what she was doing with the Pap smear and I am upset she put lube in my vagina without informing me- granted of course you need to, but given that it was my very first, she should have told me. I called to get information on my results and the lady on the phone laughed on me and also hung up on me. if I could give 0 stars i absolutely would. I have never ever had such a negative experience with a business. I am astonished at how cruel they were. read more

Be prepared to wait over an hour for the doctor to arrive for your appointment. Every time I've waited at least 45 minutes for the doctor. Dr. Downing is good but the waiting is frustrating. read more

This is an excellent practice with caring staff. I highly recommend this practice for obgyn care.

All the doctors are very sweet and kind. Honestly wouldn't trust my baby with anyone else then them. If there is a long wait time it must be because they are being a wonderful doctor and taking care of each patients needs. They are the best doctors I know in Austin!!!!! read more

Cannot say enough nice things about Dr. DeSantis. She is so easy to talk to, funny, and takes her time with her patients. She is a great gyno for a younger adult because she makes you feel comfortable and takes any issues you bring up seriously. She will walk you through enough of the medical/science to make you feel like you're learning something and in charge of the situation! I love leaving the doctor's office smarter than when I walked in. I've also been seen by Drs. Hu and Mileur, and they are nothing but kind, caring, professionals! read more

I absolutely LOVE DR. MILEUR! Been seeing her since 2015, & she is the best! So knowledgeable, and the best bedside manner. I'd recommend her to anyone I love and care about :) She has the best energy & great physiognomy. You won't regret scheduling with her. Very happy with her. read more

I see Dr. Melissa Guzman Winn and she is awesome. It's too bad I see here only once a year. She is friendly and knowledgeable. I highly recommend her. I found her through my primary care physician. It's a small office and the front desk are nice people. Free parking. I know that is weird to say but I have been to doctor's offices where you had to pay for parking. And those places are known as lame. If you can get an appointment at this office, you won't regret it. read more

3.5 stars. The doctor was great but no forms went through and I waited an hour and a half past my appt. I hope it is better next time

I made the mistake of giving this place the benefit of the doubt after reading the negative reviews and am now stuck with an insane bill. First of all it took months to order my replacement IUD, the medical assistant accidentally sent the order to the wrong place? After meeting with Dr Downing I mentioned the negative reviews and my concern and she said they were having issues previously but changed companies and fixed the issue I trusted her and went forward with this office. The doctor and medical assistant both assured me that everything would be covered by my insurance, I even called the company the device was being ordered from to be safe and was told the same. Finally almost 2 months later they finally receive the IUD and Dr Downing isn't even available to insert it and I was seen by a different doctor I'd never met before. At this point, I just went forward with the IUD insertion and that was that. Weeks later, I have received a $1000 bill for the device and am having to call my insurance and the specialty company that provided it. The medical assistants are rude and unhelpful throughout the process, and I feel like the doctor lied to me about fixing this issue with other patients in the first place. avoid this place!!!!! read more

I had a great experience at my Annual visit! Dr. Hu is very welcoming and super patient. She made me feel so comfortable and at ease while here. I also had a great experience with Jael one of the medical assistant, she was very kind and sweet. I couldn't have asked for a better experience! read more

I just sat in a room half naked for an HOUR waiting for doctor Hu. My appointment was at 10am. I got called in at about 10:05am. I got my weight checked, and the usual stuff done in about 5 minutes before I was placed in the exam room. At about 10:35, I went out and asked the assistant if I should just make another appointment because I didn't want to wait any longer, she told me doctor Hu should be finished with her current patient in 5 minutes. Well 5 minutes passed and before I knew it was past 11am!! This is the second time this has happened with doctor Hu (last time I waited 40 minutes and she wasn't even apologetic or nice). I can't speak for all the other doctors but avoid doctor Hu if you actually want a pleasant experience and want to be seen in a timely manner. read more

Today was my 1st appointment for prenatal care and I loved it! Everyone was so kind and friendly. Dr.Palmer was very informative for a 1st time mom like me, will definitely stick to Austin ObGyn Associates for future care. read more

Have been to this office several times and it seems to get worse and worse with each experience. I had to wait an hour in the waiting room and then another half hour in the room to be told the same thing they had told me in the past, but made me come in for an appointment. The office staff is horrendous. I had to call 4 times over 4 different days to get an appointment when it was an urgent matter. They then said they would follow up within 1-2 days. I called for a week straight and every time was told someone would call me back and never did. I had no issues with the doctors, but the office as a whole makes the whole experience awful. I would not recommend to anyone. read more

The entire staff at Austin ObGyn Associates is incredible. I always feel well taken care of and like my needs are met. Dr. Laura Downing is such an amazing ObGyn and I feel so grateful to be her patient. She is kind and reassuring, which is so needed when you're pregnant. Her medical assistant, Jael, is also such an added bonus to receiving care at this office. She is super quick to respond to non-urgent questions and has always met me with care and kindness. I'm so thankful for this team! read more

Very nice doctors office, easy check in, attentive service and very caring and informed doctor. Doctor Hagan was good and thorough doctor, nice bedside manner too. read more

I had both Dr Hu and Dr Moretti as my obgyns. We love Dr Virginia Hu! She's been my doctor even before I got married and had a baby and was my pcp through out my whole journey towards motherhood. She's got the best bed side manner and would take the time and trouble to sit with me to thoroughly discuss options and any questions or concerns I may have, displaying care and concern for her patients. I remember one check up where we kept her overtime because of all our questions which she patiently stayed to answer and thoroughly explain. I love how when we found out I was ready to have my baby that very day after examining me, she was genuinely excited for us and even went to my husband who was waiting outside to break the good news. Her calm and cool demeanor helped alleviate any discomfort or anxiety during pelvic exams and routine checks, as she would walk me through the procedure taking the time to explain and help me understand every step of what's going on. I know I can always trust her and the team of doctors at Austin OBGYN associates with my health and future pregnancies! Dr Nicole Moretti has such a bright and sunny personality and it's always a great visit to be seen by her. During the few days leading up to my son's birth she was the doctor on call and I remember calling her up in the wee hours regarding my labor pains. It was always reassuring and comforting to do a consult with her. My husband and I can't thank her enough for her service in taking good care of us -from delivering our baby to stitching me up post partum because of my perineal tear. We have nothing but good things to say about her and all the doctors and staff at Austin Obgyn Associates! read more

My doctor (Mileur) decided not to refill my birth control prescription because I had not made it in for my annual yet this year. My exams are completely normal and I have no concerning medical history. The soonest appointment was over a month out and they would not even send in a one month refill leading up to this appointment. I would absolutely not recommend her because deciding not to refill a prescription with no warning seems unethical and downright wrong to me. I found a reasonable physician who got me in a few weeks later and sent a refill for the meantime. read more

Office of AUSTIN OBGYN ASSOCIATES . If your searching for a great Obgyn office Search no more. This office is buy far the best. Professional staff very knowledgeable . She is wonderful an caring and knows her profession well. No wanting just a great place. Plus fast on my test results . Thankful I was referred to this office. Thank you Dr. DeSantis read more

I love this practice. I switched over to Austin OBGYN Associates halfway through my pregnancy after having the best experience with Dr. Winn at Saint David's Central. I loved her the moment I met her. She is genuine, upbeat, and extremely thorough. She has an excellent rapport with the L&D nurses-- when I asked about her I was encouraged to make her my OB. I am so glad I did. What I like so much about Dr. Winn and this practice is how understanding they are of first time momma worries. They encourage you to call with concerns and always err on the side of caution. When I had a complication arise Dr. Winn was 100% on top of it. She handled the situation confidently and gracefully. I felt completely certain my son and I were receiving the best care and that we both would be okay. I have experience with Dr. Mileur, Hu, and DeSantis as well. Dr. DeSantis ended up delivering my baby. She saved me from having a c-section (thank you so, so much!). These women work so well with the L&D nurses. They are kind, responsive, and competent. I recommend this team to any woman in search of an OB. read more

Dr. Mileur was my obgyn throughout my pregnancy this past year. I switched to her practice when the original doctor that I was seeing was causing me more anxiety than relief. This child was a rainbow baby and the precious loss was still very much raw. She did a fantastic job in helping me manage me anxiety and concerns by just being herself. My husband and I couldn't be happier with her services. Towards the end we met some of the other doctors I case she was not on call when I went into active labor. My favorite doctor also happens to be the doctor that started it- Dr. Winn created this all female practice and she is a type As dream doctor. Straight and to the point, no fluffing things up! If you like a doctor that has a calmer almost nurturing disposition I recommend Dr. Hu or Dr. Moretti. Either way you can't go wrong with any doctor in this practice! read more

I am a patient of Dr. DeLeon and have been for a number of years. She moved her about a year ago. I'm so disappointed in the professionalism that she is putting out now. I didn't experience the uncaring at her last location. I have to mammograms yearly since my mom had breast cancer and passed away from it. Starting in May 2021 I went in for my routine mammogram and they noticed a possible problem spot so they called me to go back in June they were just waiting for orders from Dr. deLeon when she was at her previous location. They got the orders back to St. David's within a couple of days. I went back for follow up testing and the same day they told me I need to go back in 6 months to be rechecked. I received a letter to remind me. I called to schedule my appointment at the beginning of December. St. David's sent the orders to Dr. DeLeon's new location in early November. Dr. DeLeon never sent the orders. I called weekly still no orders were sent. She did not send them until January 24th. I went for my follow up on 2/4 and this time they found the mass that I have is growing and I was told that I now need a biopsy. I have called Dr. DeLeon's office daily. They have yet to send the orders. The lack of caring for another persons being and getting orders sent is unacceptable to me. Today is 2/18 and she has yet to send over orders. Dr. DeLeon I am so disappointed in your lack of caring for my fear in possibly having a life altering situation. It's seems to me that you don't care about my well-being enough to send orders over for my biopsy. read more

This is a rating of their customer service and admin offices. Perhaps they are constantly busy, but I'm used to a friendly staff helping you especially AS A NEW PATIENT. The woman who booked my appointment was either having a bad day or just not friendly. She wasn't welcoming and It felt like she wanted to get off the phone with me. If this place had an online booking system it would probably be a better experience than having to chat with someone on the phone. But it seems like their whole set up is "old" and not "new" technology. Meaning they don't even email you a confirmation email and leave voicemails to confirm you appointment, which is totally fine, but for me, I want that experience of having online options and onboarding as a patient on what to expect for my first visit. It also makes me feel like I will always have to call my Dr or contact the admin service if I ever need anything- And the last thing I want to do is call and speak to someone from there. I am so turned off by this experience of setting up an appointment that I ended up cancelling and found a new place. Not all my interactions were with unwelcoming staff, but most were. read more