I've visited each location, several times by this point, and the service from the staff working is always exceptional. Both friendly and knowledgeable when it comes to the product, which can be very beneficial when it comes to explaining things like the differences in kratom strains, CBD/delta products, etc. They also have weekly specials that are kind of impossibly to beat, essentially with a different product on sale each day. They also occasionally run other special offers that are insane, like buy 1 get 1 for $5 King K shots, deals for your birthday, etc. If you're looking for a friendly smoke shop with a little bit of everything to offer check out AVS. You won't regret it. read more

Spent $100+ here and was told I could come back the following week for a free gram they "couldn't provide that day." Came back on 4/20 and suddenly they "can't honor that." There's a smoke shop on every corner in this Austin, so I guess I should've known better -- especially with all the recent court rulings and how desperate some places are getting. Still... say what you mean and stand on it. Don't tell customers one thing just to close a sale and switch it up later. Bad business. Wouldn't trust what they tell you. read more

Super friendly and helpful staff!! Will be making this my main spot for buying Kratom. Great selection and the best prices I've seen around!! read more

I absolutely love this location and all of the options they have to choose from... I always get amazing service and the guy that assists me is extremely knowledgeable and helped me understand how to know if I'm getting an authentic product or not. I'll drive 40 minutes out of the way just to go to where I know I'm getting what I'm paying for! read more

Austin Vape and Smoke - This is what it looks like when you're pulling up to know the difference between the different locations - Vape Shops Near Me - Austin, Texas

selling counterfeit geek bar vapes. just bought one and it's definitely a counterfeit

Hands down, Austin Vape and Smoke has highest quality kratom in town. Their customer service reps are also super friendly and knowledgeable about all of their products. Been a customer of AV&S for five years. Check it out. read more

Came in to buy an 18650 battery after making a first attempt at the other location on 1st -- feel free to check my other reviews to see how that went. I had made the drive down from Manor to purchase the MXJO 18650 battery listed on Austin Vape and Smoke's website, which research showed was rated for 20 amps continuous discharge. I run a high-wattage e-cig that requires a battery rated for 20 amps continuous discharge or higher in order to function safely. If I use my e-cig with a battery that is rated for fewer amps, it is a legitimate explosion risk. I asked for the battery and was handed a bare 18650 battery, no box or ziplock bag or anything. This is *extremely dangerous*. 18650 batteries aren't like AAs, they're high-discharge industrial batteries that *will* explode if they are allowed to come into contact with coins, a zipper or any other common metal objects. Do a google search for "dallas battery explosion lawsuit" to see what can happen when vape shops sell these batteries without any kind of packaging. The battery I was handed was silver and green, which did not match the all-yellow battery I found on their website. However, the research I did on the battery also turned up a silver-and-yellow version, so I figured this was another variant. In hindsight, this was a mistake. I asked the clerk if this battery was rated for 20 amps continuous discharge, to which he kind of muttered something to himself and then apologized for being spaced out today. At this point I had already wasted a lot of time driving to the south side of town and being ignored at the other 1st street location, so I went ahead and purchased the battery just to get everything over with. Thankfully I had a small bag in my car, so I could safely get the battery home. Now that I'm home and can do more research on the battery, this thing is rated for 10 amps continuous discharge. This is a completely different item than what is listed on the website, and is very unsafe for me to use in my e-cig. Beyond selling a legitimate fire hazard in an unpackaged battery, the shop also made no effort to check what kind of e-cig I'd be using the battery in, as 10 amps is almost unusable in modern e-cigs and is frankly a confusing thing to sell *or* purchase. I've worked in vape shops before and these are very important courtesies to offer the customer, both for their sake and for the legal liability of the shop itself. I wouldn't recommend Austin Vape and Smoke, as anything they might sell you could be a legitimate fire/explosion hazard. read more

This is the only vape shop in Austin you need. The e juice they provide is made with knowledge and intent instead of just mixing as they go. They age the juice so the flavors are able to form together for a better product. A solid selection of flavors and mods(as well as glass) with a staff that cares and knows what is going on with their products. The sweet tobacco flavor is my go to, but they are all quality. My favorite part is you don't walk into a huge cloud of vapor smoke coming from the guy behind the counter trying to show off his new mod between every word he says to you. Overall, the quality of the product and the knowledge provided by the staff are the reason I use this shop as my home vapor shop. I have tried a good portion of the shops in Austin and if it's not the unwelcoming smoke plumes covering the shop it's the arrogance and ignorance of the employees of other shops that drives me to come regularly to Austin vape and smoke, for quality and knowledge at a comparable if not cheaper price than their competitors. This is my home vape shop and should be yours too. read more

This place was a godsend when I realized I left all of my liquid back in SC. Very friendly staff. Would recommend and go back! Excellent Selection and Service. Good Prices as well read more

This place was absolutely amazing I walked in I didn't know what I wanted because I was getting something for someone else and whenever I walked in there was a lady that was ever so helpful with some very very nice eye mascara and I really enjoyed who gave the most service because she help me find everything that I was looking for. This place is clean neat and organized friendly and very knowledgeable about the products that they sell I would definitely recommend them to anyone looking to buy something in this nature! read more

These guys have all of your Vape, kratom, CBD, and herbal accessory needs and great customer service to top it all off! Can't go wrong with this vape shop! read more

I am a fan of vaping and have been free from cigarettes for quite a while now thanks to this amazing and delicious product. Today, I floated the river in San Marcos and lost my Kangertech Sobvod that was extremely important to me as I did not want to go back to smoking cigarettes. I stopped at Austin Vape & Smoke on my way home and was very impressed with the selection and prices offered at this store. Bhada was extremely helpful and sold me a Smok kit, same price, free juice, and it's EVEN BETTER than the one I lost! I heard good things about this store in the past and now I am a believer as well; don't waste your time with other shops! Ask for Bhada, he knows what's up. read more

Austin Vape and Smoke - Vape Shops Near Me - Austin, Texas

My local and preferred Vape shop. I've noticed a few heady little rigs around too! The staff is friendly, and is very knowledgable when it comes to vapes, detox and a novelty items. The location isn't the biggest but I couldn't say it affects their inventory; They've got a large selection of juices, tanks and mods. When I first started coming in, I had little to no knowledge of vapor products and after a few check ins and a video or two I'd even feel comfortable calling myself an intermediate vaper. I would recommend this shop to anyone who's nervous about asking questions or ready to expand their knowledge. Like I said, the staff is what makes this place what it is. The prices, deals and product is the icing to the cake! read more

Austin Vape and Smoke - Tight looking mechanical mod I had come across! - Vape Shops Near Me - Austin, Texas

I have only visited twice but been impressed both times by the friendly staff and idiosyncratic selection of wares. It's not a huge shop that has everything, but a small one with a well-chosen cross-section of smoking and vaping gear. On my first stop in here I was able to get the Suorin cartridges I needed, the salesperson showed me another similar pod vape device more recently released by the same company, and since this would be the closest location for future cartridges I agreed to sign up for their frequent-flyer loyalty rewards program, which netted me a five-dollar discount on the spot and another on the next visit. With a couple of extra bucks I looked around a bit and ended up delighted with a pair of hand-made glass hairsticks from a tray of different artisan glass doodads, apparently provided by the local glassmakers from whom they source their water pipes. (Alas, glass hair sticks aren't the best idea unless you never drop them. I am not so sure of hand, so one of my new garnet-red glass sticks is currently clamped back together while the glue dries. Hoping it'll hold together and still work to hold up the Mess Of Hair.) On a second visit I purchased the previously-shown new version of the Suorin refillable pod vape (which I like slightly better than the ones I have used for the last year, primarily because the integral clip makes it less easy to lose) and the salesperson, a different one, made an equally pleasant impression while helping me. The store stays open conveniently late, so I would be visiting for vape needs whether I liked the store or not, but in fact I like going there and look forward to the chance to stop in whenever I have a few minutes and half an excuse. It's a sweet little shop and I hope it does well and stays in business a good long while. I don't five-star it only because it isn't the best of all possible vape stores-- the best I know of anywhere is a place in College Station that has been in business over a decade and sets the standard for excellence. The e-liquids they brew up there are the best I know of, so I usually mail-order what I need to fill the vape pods. But not excelling a bigger, older, established shop like that one is no shame for a new, small place just getting started this past year-- in ten years Austin Vape & Smoke might as well have added a congenial seating area, trained a large attentive knowledgeable staff, and developed a line of in-house e-juices. This place made a good start and I will be a frequent customer (until nicotine stops being addictive and I stop wanting to poison myself with it, which is to say... never). Good job, Austin Vape & Smoke staff. read more

CBD works. Enhance it's helpful effects with great customer Service. We were helped by Amanda* (I'm fairly certain that was her name) and she helped my fiancée pick out a nice glass water pipe with a honeycomb. In the meantime I checked out the CBD oil after hearing a lot about it but not necessarily being on the bandwagon. She knew just as much about the smoking hardware as she did about the CBD. But she let me know that CBD was something special and that it helped so many people. I grabbed a CBD oil cartridge since the investment in my curiosity wasn't too high (~$35 plus tax for 200mg) and I was pretty sure something derived from "hemp" and not "the real deal" wasn't going to change my life. And holy hell, was I wrong. There are numerous applications for CBD from pain to anxiety and way more than I can quantify here...So i recommend you do your own research. But here is a real-world test for ya if you've been curious like me. Ever had too much coffee? Or drank an energy drink with a little bit too much kick? Go pick up one of those. Then drive to this shop and buy one of their CBD oil cartridges (and a battery if you need one (batteries are generally ~$20 without the charger) take a pull of CBD from an oil cartridge. You will notice the calming effects immediately and understand how it can help you. As for this place, the wonder that is CBD peaked my curiosity and the personable staff kept me there. They also have a really cool and generous loyalty program via and app called "FiveStars" All-around a great find and after two visits i can heart-fully recommend. Well done. read more

This place is terrible and the ejuice is straight up junk. They carry a tiny selection of the lowest grade starter kits and prey on uninformed people who want to quit smoking. The fact that 85% of their products are bongs and weed pipes, and only 10% is e-cig related ought to be a clue that their interest lies in a more traditional form of smoking. I stumbled into this place looking for a bottle of juice in a pinch. It took 3 minutes and 2 juice samples to confirm my initial fears once I walked in. I felt bad for the poor lady getting "sold" on a junk device. Especially knowing that for just a little more she could have bought a much better and more satisfying setup, at any one of Austin's numerous dedicated vapor shops. All vaping gear is not created equal. I'm not suggesting that beginners start off with the advanced and expensive gear that some of us long-time and serious vapers use. But the whole point of vaping is to simulate smoking. Would you rather spend $35 on a setup that barely simulates the smoking experience and makes it unpleasant to give up those cigarettes OR would you rather spend $60-$70 and get a setup that does a fantastic job of satisfying your cravings? Friends don't let friends vape junk juice or devices! I don't want to recommend a specific store as an alternative because it m not sure if it's appropriate. But I definitely want to WARN people about this store, if you're looking for a vape shop. If you're a stoner, I'm sure this store is top-notch; but it's not, by any means, a quality vape shop. The people that recommended it on Yelp are clearly newbies to vaping and don't have a clue what they're missing at a dedicated vape shop. There's a great one not far away on South Congress, just north of Ben White; and there's another one up north by Anderson Ln and N Lamar. As well as numerous others. Hope this helps someone and happy vaping! Remember: "Smoking is dead. Vaping is the future and....the future is NOW!!!" :) read more

This place knows how to take care of their customers very well. When I come in I'm always taken care of with awesome customer service and always learn a thing or two from the awesome staff. Beth usually helps me out when I go in, and she is a rock star, very knowledgeable and friendly. She's why I always come back! Pros: Friendly Fast Awesome promotions Great deals with number recognition Great vibes Awesome house blended juices read more

Love this place because it is close to my house! The customer service is great. BT took care of me! She was super friendly and helpful!

I went into today to ask about Kratom. It was my first time in the shop, and my first time trying Kratom. Bhada helped me out, and answered all my questions. He even gave me a free sample so I could try it before buying in bulk. I left confident and happy. I even picked up some CBD oil as well! Really great shop, will be going back. Thanks guys! read more

My girlfriend and I have been vaping for a little over a year now and we always get excited when new stores pop up. We drove past Austin Vape & Smoke this past Sunday and stopped to check it out. The store is very small but they have a great selection of batteries, tanks and juices. The guy working was super friendly and knowledgeable, we ended up chatting for the better part of an hour. Would definitely recommend them to anybody looking for a new setup or some new juice. read more

Came here to get some info and left happy with no buyers remorse. I was helped by Alec, who was knowledgeable and didn't pressure me to buy anything. He answered all my questions honestly and made sure I didn't leave with anything I'd regret. They had a great selection and greater service. I'll be back. read more

Zack was an angel. Pulled out the right piece and made sure it worked before I left the store. 10/10 dopest associate.

I randomly stopped in here one day to buy a few items and was immediately impressed. There was no wait to be helped (there was certainly no "take a number" system like at some other shops), and the gentleman who owns this establishment and works there was extremely friendly, knowledgeable, and helpful. I had a few questions about the products, and he very patient explained his answers to me, and suggested products I might like based on our conversation. I purchased several items, and I am very happy with them. The owner seems to genuinely care about the quality of the products, and about customer satisfaction. All in all, this place is a good establishment. I'm glad I stumbled upon it, and I will return in the future. read more

So I am new to vaping . I went to another shop on brodie lane to get my starter kit. The guy that helped me was rude and very unhelpful. I left there not knowing what I had spent so much money on or how to use it, I was rushed. The other night I came to this shop to get some new oil. The guy that helped me was so nice, so helpful, easy going. I will never go anywhere else again and have already recommended to several of my friends. Beautiful glass pipes too. Just gorgeous! Will be back and thanks for making it such an easy experience! read more

DO NOT GET YOUR KRATOM HERE!!! I was diagnosed with strep throat and tonsillitis. And I know it's from their kratom. I've never had strep throat or tonsil problems before in my whole life! Makes me think they skoop it off the floor. I found a dog hair in my kratom once but pulled it out and threw it away. Didn't really think nothing of it until I got really sick. Don't go here. Get your Kratom from a online dealer. read more

Came in to replace a Vape that got stolen recently. Steven knew his shit and helped me pick out a great upgrade. Stoked.

Austin Vape and smoke this is a great spot for all your Vape needs and more!!! Customer service is excellent and always fair!!!! Give them a try! read more

You can find what you need here. This place helped me to upgrade my vaping experience from crappy starter kits to a couple of great mods and tanks. I have been using the itaste vtr with a Kanger Pro Tank 3 and it works flawlessly. I also purchased a Vision Spinner here along with the mini Pro Tank 3 for a not-so-bulky but still potent vape combination. There are also a lot of mech mods there that have really peaked my interest. The owners are really cool and treat their clients with respect and have great enthusiasm for their products. If you stop by, you wont be disappointed. Best place in town! read more

Love this smoke shop !! Professional , friendly and always happy to answer all questions. They're super informed and have the cheapest prices I've seen in Austin . I live in north Austin and take the trip to South Austin just to visit this smoke shop. I will definitely keep coming back! Very satisfied customer! read more

Stopped by this morning for the first time ever. The man working there had amazing customer service and was able to answer all of my questions. Made us feel very welcomed and I didn't spend very much money at all and walked out with 4 items. read more

Tannner helped me out by explaining the background of Kratom and what to expect from the various strains. Since I am a novice it helped immensely! He showed me the various amounts that the Kratom was sold in and helped me do price comparisons. After I decided on two different varieties to buy Tanner was so generous as to offer me a third variety on the house! I felt welcome and at home thanks to his hospitality. I will be going back and am so glad I found Austin Vape and Smoke. One last thing I might add is that the prices seemed very reasonable! read more

I've been going here for about a year. Kid working there, Baddha, was great. Personable, helpful, kind, etc. As a result, I've spent quite a bit there and become a loyal customer. November 18th, I got a text from them saying '50% off kratom, expires 11/24'. So I went to buy some. When I got there was told the text message was a mistake, the sale was next Friday, and I'd have to come back. No big deal. I bought a small quantity to get me by until the 24th, and today, I went back around 3 o'clock. I was told, Sorry the sale ended at 2 o'clock. Original text didn't say anything about ending at 2, and I didn't read the 2nd text because I'd spoken to an employee. So, 2 trips and the time to write this review and still no kratom for me..... Where's Baddha when you need him.. read more

This was my first time buying an e-cig. I contemplated just purchasing one online, but decided talking to an experienced person would be best considering I knew nothing about vaping. I live close to create a cig on riverside, but after reading reviews, I was concerned about customer service so I looked for another place. That's when I stumbled on Austin Vape and Smoke. They weren't too far away so I decided to give them a shot and they did not disappoint. I was immediately greeted by a gentleman who was very helpful and knowledgeable. He seemed to WANT to help me. I told him what I was looking for and my budget and he set me right up with the perfect vape pen for me. After that, I was allowed to sample juice flavors and choose what I wanted. Austin Vape and Smoke provided excellent customer service and affordable pricing. I highly recommend this shop whether you're experienced or new to vaping. Bravo. I will be returning for future business. read more

do not go to this cape shop. I was needing a way to try different flavors I receive in the mail. I was just needing some small cartridges for sampling which they don't have. the sales guy then proceeds to try and sell me a mechanical mod which was $70 dollars, just for tasting liquids. Are you serious. So then I purchased a small plastic tank which was overpriced at 7.99$. Got all the way home and went to try the tank and it didn't work. coil was shorted out. My innokin MVP said there was a short. So long story short, avoid this place at all costs, they will try and sell you stuff you don't need and what you do buy probably won't work. this bussiness will fail if they keep this up read more

If you are looking for an analog cigarette alternative get in your car, enter AV&S in your gps and fucken go. This place may be small and parking is..lacking but you cant beat the quality and service. I have only quit analog for a week and gone through three different vaping systems before I found this darling gem. I walked in with a thorn in my side and walked out with a smile in my heart - and a new aspire vision spinner II to my lips/ tasty dragon's breath eliquid in my throat and to top it off $ STILL in my wallet. Cannot say enough good things. Def recommend for anyone who needs a reliable digital cigarette alternative. Game changer. read more