Yes, I said I would leave a bad review for the unethical practice and unlike you; I hold my word…read more My dogs condition hasn't been fixed even after paying for their advise.. From Paws owner: "number one priority is the wellbeing of pets" interesting because my dogs paws have not healed even after given "proper instructions with scheduled medicines" and my solid 186 payment. Still haven't had any follow up calls to see how HE IS DOING. That should be number one, right? From Paws: "Julie Dube first time customer called Paws and requested an estimate on 8/14/2024. Estimate was for vet exam, rabies vaccine, heartworm test and heartworm preventative for a total of $102.09. please note that estimates are valid for 30 days only." FEEL FREE to look at the call logs. Their "estimates" change within four days not 30.. pictures added below of call logs.. The initial $45 was for the paw condition so that's their poor logging (Again untruthful or terrible communication on their part) From owner: "Customer came in on 11/02/2024 and everything that was in the estimate was done. Customer also wanted our Vet to check on an ongoing skin problem her dog is having (which was not in the estimate)." I'm sorry but if a customer is asking price in the first place whatever is given to your fur baby should be consented with a given price. From owner: "Vet examined her pet and prescribed 2 different meds for his skin condition. Customer also wanted to know if there were any other vaccines her pet needed. she was told her pet needed two more vaccines. Customer declined one of them and agreed on the other. End of vet visit." I agree on this, however the "accountant" should've stated my bill before they injected him not at the counter after I had no choice. From owner: Customer was very upset when she was given her invoice totaling $186.31 which included: 1. Her original estimate. 2. One extra vaccine and meds to treat her pet for skin condition. Obviously I was upset because I was misquoted and AGAIN my dogs diagnosis wasn't "treated" From owner: "Customer and was not pleasant with the staff, "demanded compensation of free products for spending extra money that she was not expected to spend. Stated she was going to leave a pretty bad review for being scammed into products" I was pleasant with staff I was unpleasant to the owner because her natured inability to understand. Did I not pay the bill within 5 minutes of getting it? I called back hours later after really thinking I got screwed over. NEVER demanded anything spoke from my heart for me to trust this vet I would want to make up the measly money for their discrepancy of price. which would account to $13 a month once a month.. for heartgard. Thanks for helping mine and my dogs financials concerns after just moving out here while you said you have to take care of 14-15? Of your own animals, no wonder you price gouge. Also, I know I wasn't rude to your receptionist because she's a single mother of four so maybe you should gouge your own pockets.... and cut her some of what you're pocketing. Lets just state maybe have them read the fine line before they sign. Very pathetic and you can live with that. "Wow" Done with my rant. First picture is a free clinic to get your loved ones help when you need it- not corporate. Not this Paws place

We've taken our baby here since she was 4 lbs. old. Just had her spayed this past Thursday (10…read moremonths old) and I have to say doc did an EXCELLENT job. Harley is almost normal 2 days later.

I always have an amazing experience here. My cat, Beans, is a bit of a handful (Should call him Mr…read more Bitey when it comes to anyone touching him in unapproved spots). The staff always does a great job of handling him. Price concerns and alternatives are always answered and are understandable, and when I was dealing with Beans being overweight, I had a check-in free of charge because Beans reached his weight goal. With my other cat, Oracle, who has scarring on one of his eyes, they explained possible reasons for it and assured me that it isn't a cause for concern, rather than trying to sell me anything or offer costly procedures. I will mention that wait times can be long, which seems pretty standard for even human healthcare out here. Just seems to be an issue of demand and not the staff, as there always seems to be plenty of clients. Final Note: This is not an emergency vet. While staff will do what they can, if your pet is having an emergency, it's recommended to go to an EV, which is unfortunately in Springdale, AR.

After 12 years with 5 different animals, I've finally had it with Madison Pet Clinic. Do not use…read morethis clinic! Not because the vets are incompetent but because the front desk causes stress for rescued animals like mine who hate going into the clinic at all. The wait times are UNBELIEVABLE and the appointment schedule is CHAOS! The front desk apparently doesn't communicate with others only a few feet away. Several times recently I've seen receptionists' screens as they play computer games and customers wait. Today, when I called about euthanasia for my 14 year old golden mix, I told the receptionist that I didn't want to stress Coco out even more by having to WAIT. I MADE AN APPOINTMENT for euthanasia, and was told to come in even before the appointment, and they would get me right in. However, when I arrived and called the desk an ill-trained, condescending receptionist told me Coco and I would HAVE TO WAIT because someone else's pet was already in there! I reminded her that I had an appointment. Her condescending tone to me about respecting another pet owner had me seeing RED. What this new receptionist couldn't grasp was that my concern was about MY pet and MY appointment. She tried to put it back on me as though I were the disrespectful one for expecting professionalism from Madison Vet Clinic. NO WAY! I'm done waiting long periods of time for appointments ESPECIALLY when my dear pet is in deep distress. BOO on YOU, Madison! I do not recommend anyone take their animal there unless you are willing to be repeatedly taken for granted and the needs of your pets ignored by 20 year-old receptionists!

A NEW vet every time you walk through the door... The vet thay have at this time is , money…read morehungry, unreasonable, and has totally different rules as the other veterans there from the past... She only wonts your money... BEWARE.... GO TO ANOTHER VETERAN !!!!

Very caring staff, loving and kind to the pets, brought my puppy out of parvo, she's happy running…read moreand playing, she's an outstanding dog, I will always take my cat and dog to mutt medics

Started going in May for my dog to get his nails clipped and flea and tick medication. Staff is…read morewonderful, polite and professional. Well worth the low prices. We recommend to everyone. We are going back monthly for nail clipping.

Dr. Melanie Grundy is the best. She found an obscure illness last year caused by a teeny tiny…read morelittle tick bite. The prednisone she prescribed took care of it and stopped our pooch's seizures as well. The rest of the staff is great too. The tech's and front desk staff are professional and knowledgeable.

This clinic is trying to kill my dog with gross incompetence?!…read more She has kidney disease and you guys keep jerking me around with getting the prescription I need to order her special food! I am now forced to pay for a COMPETENT vet to get her reevaluated and get the prescription I need. My dog has been a member (paid up) in their wellness plan since she was a pup, but I guess since she's getting older, they are out to kill her. Tried reaching out to customer service, but they don't have one! Seriously, don't get a Wellness plan from Banfield Pet Hospital! They have gone to !

Took my dogs there for two shots each and a parasite test. Gave my dogs extra shots which I had…read moreevidence they did not need. Overcharged what was quoted and was also double charged. Never again. Still fighting the double charge as they said they could not fix it and to call my bank. Tried to speak with the manager, but she was not in. Not to mention they did a "comprehensive exam" and did not even mention my dogs swollen & bleeding toe. *Update: Still have not received a callback from the manager. Will never go again.

I haven't written a review trying to give myself time to cool down. It's been 7 months and I'm…read morestill fuming. Took our rabbit in, as he was one of the only vets in our area who sees rabbits. His teeth had grown too far and needed to be trimmed, I wasn't sure why they suddenly grew like that and this had stopped him from eating, his eye also was weeping a bit and I had tried several ointments from a different vet who then sent me here. To start: this man didn't even introduce himself, I didn't know him from Adam. He immediately lit into me because our rabbit (my sweet daughter was with me as this is her pet) was "under weight and very malnurished." Of course he'd need braces (oh wait he's not a human) so surgery is needed, would cost wayyy too much so we might as well put him down. WTH! My daughter was in tears. This idiot, if a "vet", is a jackass and shouldn't be in this profession at all. I was floored as he said our rabbit must have had blunt force trama to misalign his teeth and it really wasn't worth pulling his teeth and chopping his food all up....like WHAT? I just wanted his teeth trimmed! He wouldn't even consider that because "you'd have to come back every 3 months" well I think that should be up to ME to decide if I want to do that. He proceeded to give me another ointment for his eye (guess he didn't care to charge me for that even though he thought this rabbit needed to be killed) and charged me $90 for the drops and his time. We went home to debate on when to put our sweet bunny down (this rabbit is an indoor bunny who roams freely in the house. We were devastated.) my family talked me into getting a second opinion, I drove all the way to Fair Grove Vet and am SO happy I did! This vet was friendly and helpful, owned a rabbit like ours too. I didn't say what this vet told me so I could get an idea on what this new vet thought. He said that this can happen with bunnies teeth and you just have to trim them down since he can't do it now. He said his eye was weeping due to a blockage. Nothing big. He said his weight was fine, not malnourished at all! My daughter and I wept when we got in the car. This was all back in January this year. Visits were 10 days apart, I had to go back once more to get his teeth trimmed, the vet told me next time I came in he'd teach me how to do it so I could avoid the hour and 15 minute drive every month. I never had to go back! Our rabbit has been able to keep his teeth trimmed himself, not sure what happened but I can't BELIEVE this vet told us he needed to be put down! Save your money, your time, and your emotions. PICK SOMEONE ELSE! Or better yet, drive to Fair Grove vet, it's worth it. I wish I could give 0 stars.

We took our bearded dragon here this morning for an emergency visit. They were so nice, worked us…read morein and the vet was top notch. Super smart guy and the staff was very caring. They gave her shots and saved her life. So grateful for their help!! I see there are some really bad reviews here. Not sure if those are on an old staff, but the people that helped us today were wonderful!