customers service was terrible, employee was disrespectful, ungrateful, and overall rude.read more

I've been shopping at this West Marine for years and while the service has never been bad, it's…read morealso never been anything to write home about. That all changed today! While preparing for an early morning fishing trip I realized that one of the batteries in the bank had died. I went ahead and ordered the battery from a local auto parts store only to arrive there and find that they had ordered the wrong one. Feeling rather desperate as everything was closing I called West Marine and spoke to Will. Not only did they have the battery I needed in stock, they kept the store open an extra 30-minutes in order for me to be able to make it over in traffic and purchase a battery, saving my fishing trip. If nothing else that alone deserves five stars in my book. Be warned that the shopping center where this west marine is located is pretty sketch. But the store itself is clean very well organized and well stocked. From electronics to fishing gear to clothing, it's all there. Overall could not be more pleased with my experience today than I am.

Terrible terrible business... shady.... Gave Taylor every opportunity to make things right…read more.. before making this review, he ghosted me... I bought a used 400 from him, it was plug n play from my previous engine, they mounted it. The main pin on the trim unit holding the entire engine on came out while I was trailering my boat a few weeks later.... Turns out there was never a lock clip in there and the pin holding the entire engine on was just sitting in there loose and not locked in.... He claimed he never touched it which could be true, but he still sold me this used piece of shit that FELL OFF MY BOAT. Thank god it happend on land and I was going slow. If it happend on the water me and my family could all be dead.... Terrible, shady, DANGEROUS business, this guy should be nowhere near outboards or anything mechanical what so ever. Hes going to get someone killed.... Wish I could add photos

Bring your wallet!…read more Shortly after repairs were started, I was told that I needed to pay for the work completed before they would finish the job. I explained that most businesses finish the work before asking for payment. Concerned that TNA had a cash flow problem. I paid the requested amount and terminated all additional repairs. I do not recommend TNA.

Very fast and friendly, I just recently bought a boat and wanted to do a routine check up and…read moreservice. I called up on Friday evening for an appointment and by the next day at 2 it was ready. Super easy and super convenient, if you need a Honda serviced, these are the guys to go to. I highly recommend this place.

thought our trailer was totaled after an accident, these guys fixed it same day and really got us…read moreright. these the guys fr

David was very helpful and his prices were incredibly fair. The hatches came out beautiful and I…read morehighly recommend his work.

I was introduced to this place by a buddy of mine, and thank goodness! As a first-time boat owner,…read moreI needed a lot of help. Andres was such an amazing person to meet. He helped me with all the major things I needed to buy and helped me come up to speed with some of the little things I didn't know I needed but were must-haves. I still have ways to go, but I will be coming back here.

The owner has no social skills. He is very unfriendly towards children and rude to his customers. I…read moreleft without purchasing the items I had selected due to his aggressive nature. I will never shop at the location on US1 & 141 Street again.

Awful. I would give them negative stars if possible…read more They take MONTHS to do anything at all. Larry will quote you one price and then raise it before he will send you your lower unit back. He will lie about everything. He charged and extra $400 which was a 50% difference from his estimate. AVOID AT ALL COST!!

From the owner: Suzuki Marine Sales,Service and Parts. We service all make and models of marine outboards…read more Yamaha,Mercury,Evinrude,Johnson,Honda,Nissan and Tohatsu.

No communication. Dropped off motor to see if they can fix. No paperwork no signature on anything…read moreso when they give me a quote for more than $900 I decided to pick up. So I get there and they hand me an invoice for $96 which I had no knowledge of this. If someone had told me they were going to charge me for looking at the motor for 2 hours there is no way I would've left it there. Doesn't seem like anyone wants to talk or fill out the correct paperwork or tell customers they are going to be charged. Looks like a scam to me.

Be alert, if you buy a product in this store and it not sealed ( just stapled) that mean is totally…read morefake , no OEM brand , will be aftermarket being sold as original EOM.

We support businesses like yours %100 and would like to make available to our full line of…read moreremanufactured marine engines.

Love this place whenever I need a dose of nature. There are plenty of picnic tables, and I usually…read morecome here to eat with my family. The walking trails are great and have beautiful views of the water. If you are lucky, you might even see wildlife like manatees or alligators. A lot of people come for the marina and bring their boats, but I come mainly to walk and relax and I really enjoy it.

If you know what you're looking for no problem, but if you have a question, I have yet to find a…read moreperson, lately, that knows anything about anything. All they know how to do is point in the direction that they think and most of the time they're wrong. in addition to that, God forbid you show up 15 minutes before closing and you're coming up on the 7 o'clock clothes. They take turns harassing you about wrapping up because they have to close at seven. Probably my last time here there's other marine shops that are way more helpful with a lot more knowledge And so nasty.

My boyfriend & I went in search of boots. They didn't have his size, Natalie went above & beyond to…read morenot only call multiple different locations to see if they had the boots in the size & color he wanted, she would call to let us know she got them & called to let us know when they arrived. She is so incredibly knowledgeable & sweet. I would recommend this location to anyone above the others in Miami. & ask for Natalie!!