Funny how one bad review can drag a place down. Our experience with Panago was TOP notch. Their…read morephone ordering person was super-professional. When it was clear that we were ordering vegetarian, she asked whether we wanted dairy or vegan cheese on each and every item -- she really made sure the order was correct. Next, they transfered me to someone else to pay over the phone, which also went smoothly. The delivery was quick, the food was terrific, everything was packaged perfectly... No complaints at all. The best part? THE MENU. Oh good God, the veggie and vegan options were over the top!! They use Beyond Meat Italian crumbles, veggie pepperoni, Daiya cheese, and they even serve Gardein veggie chicken strips. This place is VEGETARIAN HEAVEN. I was worried that the cheese would be scant, due to the negative review someone posted here, so I got extra cheese on every one of our three pizzas. Totally satisfied with the quantity of toppings. We are in LOVE with this place. It ain't cheap, but it sure is delicious. We will definitely be back!

the pizza was good. It was open late which is good for me. They have lots of topping choices if you…read morebuild your own pizza

This place was awesome. Love the setup and the setting at the farm, as well as the overall vibe…read more Just the right size menu focusing on doing a handful of things right. Salad was great and Pizzas were both delicious- we had the Margherita and Pepperoni. Dough was light and fluffy and wonderfully crispy with a little char from the wood fired oven. Loved them both. Local white wines were both really nice on a warm day, as was the Cider. Chocolate Cake and Berry pie with homemade crust were both as if grandma had made them. If we're ever on Vancouver Island again we'd come back no question.

Stopped here first lunch while riding a 3 day bicycle camping trip. Beautiful location, super…read morefriendly owner & staff AND AMAZING PIZZA! coming back as soon as possible

ordered a pizza, not deliverer. called was told I gave wrong phone number but email showed the…read moreright number. finally delivered... delivery person said I was here and rang your doorbell.... nope I have 2 dogs that lose their minds when the doorbell rings and are barking like crazy as she says this.

They have a delivery driver that bombs through our neighbourhood at about 80K. We have lots of…read morepedestrians here, kids playing in the park, etc. plus pets. We have called and spoken to the manager three times and asked them to call us back after they have spoken with the driver. They have not done so, because I assume they don't care. I will never buy pizza from them.

Food - ok Service - lazy and bored…read moreAmbiance - dark and cavernous, aka funeral parlour vibes Price - mid I would resist going there again

3 friends celebrating a birthday. Waiter has a terrible cold. We inquire about the time he had been…read moresick, Day 2 = he is contagious. I ordered from their weekly feature menu (chicken cordon bleu). About 10 minutes passed and the waiter tells me the kitchen had run out of hollandaise. We went at 11:30, so when did they run out? Should they not have alerted the waiter. Apparently not. He suggests a substitution (same sauce as their box tie pasta). I do not like tarragon so I said no. I ordered fish and chips. The waiter never asked if my friends wanted to wait for all orders to come out at the same time... My 2 friends got their meal. I insisted they eat. Mine came when they were almost done. The waiter never asked if we wanted more water, forgot ice for one of my friends and when I finished eating, he said "just the bills?" He did not offer coffee or desert.... Anyway... When we came to pay, he tried to do small talk with me. Why? So the tip would be better? Sick, shows no concern for his clients and then wants to engage in small talk. Nope! I am NEVER returning here. Although the food was good, the service was lousy. A contagious person should not be allowed to touch plates, cups, cutlery that they are handing their customers. A waiter should check in with patrons at least once. And should try to figure out what else they client may want, other than the bill. To boot, they did not even comp me my soda water!!! If I could give less than 1 star I would.

They have some really good salad dressing. I highly recommend trying it…read more The place is also a restaurant but offers to go items along with dressings.

I had a squash sandwich (picked it up before a hike) it was very delicious…read more Would definitely return. Be sure to check out the cute book store in the same building.

Went to this location, asked the cashier if I could get the pizza of the day special by ordering in…read morestore or did I have to order online. Was told I could order it instore. This was an outright lie!! As a result of ordering in store I was charged almost 20% more for the items. I would have happily ordered online if the cashier was honest about it. I highly do not recommend ordering from this store ever. I tried to contact the store and Pizza Hut but was not able to get a response by either party. Horrible customer service and low customer value. They obviously do not need return customers so don't give them any.

Failure to follow direction. Not the first time either…read more Ordered a pepperoni lovers with easy cheese and all the pepperoni on top. Half the pepperoni was under the cheese. We like crispy pepperoni.

I made a reservation. We were seated next to the kitchen although there were many empty tables…read more Easier for the staff, I guess. Pizza was terrible, like cardboard, and the toppings fell off because there was no cheese.

This is not about the food or the service. This is about management Manik Kaura. While explaining…read moremy problem to him on the phone I was called a liar! And I Quote: "I don't believe you." Well ... that did it for me. I have been a regular customer for Boston Pizza Duncan for a very long time ... at least three times a week for delivery ... sometimes more often. I no longer wish to have anything to do with a company, owned by a gentleman who would speak to me in those terms. I am absolutely finished!!!!

Very good pizza, Jasdeep was very kind and should a raise To CEO. Love this place and the bread…read moresticks were very good.