The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

It's been five months and Frank of FS Plumbing has still not paid for the damaged furnace flu that…read morethat he cut wide open and needed to be replaced and the additional plumbing work for rerouting the drain pipe- a total of over $2000. He is not a licensed plumber.

May 2025 plumber came out after line they fixed broke for the 3rd time on outside faucet…read more Incompetent for the start since house is only 20 years old at time this started so I don't buy into outside wall was issue now. Only a few feet are on outside wall. He suggested to have line in poly tube over cooper and we agreed. The company was to have someone come out to do so. After months of no call I called beginning of March 2026 asking what happened, we need it fixed and wanted someone to do so. Schedule only allowed for two weeks out approximately. Scheduled and blocked day off. Now today plumber comes out and it's the original man who can't do any work due to injury. so he calls office and now they want to schedule it out again. Incompetence of this company is ridiculous. We had 3 other jobs we needed done too and they will not get the work. Time to find a reliable plumber.

They are thorough, reliable, and timely! Got the job done and then some. 10 stars if I could!!!read more

We had a bad leak on a Saturday and called A to Z after checking reviews on both BBB and Yelp…read more Shane promptly came out to our place in Innsbrook to rapidly identify and fix a pipe that had burst. Very professional, polite, and reasonably priced.

Shane did a great job on my shower valve cartridge repair. He drove over an hour on a Friday…read moreafternoon to take care of us. He charged less than half of the other estimate I had.

Had Tom install a tankless water heater (2016) , he installed the fittings so poorly that i had to…read morehave it redone by another plumber, to properly maintenance the scaling yearly. He vented the outside with a T 3" PVC that allows extreme cold air to enter and shut down the tankless water heater during very cold weather (I have to wrap it to deflect cold wind). Overall the experience and letting him know he had issues (he chose to ignore me) did not work out for him to correct his issues. He has not put in many tankless water heaters (and it shows) and in general his work was sloppy and not done with any quality in mind. There are to many folks getting this big plumber money to use Roberts Plumbing Solutions. Use at your own risk

From the owner: Plumbing - Repairs, Remodels & Custom Homesread more

We had a tankless water heater replaced. Paul was knowledgeable, kind and clean! He did a lot of…read moreextra work to get the new water heater covered from the previous warranty. We are very grateful for his help. Also, we have hot water again! Would definitely recommend and use again in the future.

Tim is very knowledgeable. He's easy to talk to. He explained everything that was wrong and he…read moreexplained everything he fixed. We are very pleased with his work.

Yesterday, this company came to me, for which I am writing a 5 star review…read more What I liked was the price (lower than the competition). We arrived quickly, repaired the hole in the shower and cleaned it. Carefully! I recommend and will continue to use this service.

Good Morning, I let…read morestart with the nightmare I just experience with this company twice. On Wednesday I spoke with Brittany to have a drain tech come to my residence. I received a text message indicating that the tech was on his way at 2:23pm by the name of Brandon Smith. At 3:15p.m. I got another text message indicating that Mike Clavin was on his way. Then I got a telephone call at 4:06pm stating that Mike Clavin was on his way. So, I contacted the office and spoke with Brittany again and she stated that Mike was at my residence working which was incorrect. Then she advised that he was coming from Fenton, Missouri at 3:15pm and could be stuck in traffic. Only to discover Mike was on a lunch break at 3:15pm and was never in route until after 4 p.m. Paige (supervisor) called me on Thursday apologizing for the issues I had on Wednesday and offered a free camera inspections. I informed her that I didn't want the tech from Wednesday to come out to my residence. She indicated that she would give me a call when the tech was on his way. I was asked to remove the post from Yelp. I advised that if the services was finished without issues I would consider taking down my review. But of course I receive another text message indicating that Mike Clavin was on his way. I called and Brandon answered the call and indicated that he didn't know were Paige was. During our conversation Paige is within eye sight of Brandon. Brandon indicates that he would be transferring me to Paige and never did. I disconnected the call at 11:23am. Paige returned my call and indicated that should told Brandon that she was in a meeting and would call me back within 5 minutes. Brandon never call me back to advise me of this information. Paige calls back at 11:42 which is way pass the 5 mins, to inform me that Mike was on his way. I do believe in giving people second chances but come on. At least follow through on what you tell me. Needlessness to say Mr. Kirkwood will not be servicing my residence. Maybe you all will have a better experience.