I posted awhile ago and gave this guy's a good review. I said that they are good people with great…read moreservice. I take it all back. I bought a truck from them. They said it was only the battery. Turns out there is a lot more than the battery. Injectors are bad, Transmission is bad. They said that if I have any problems to come back. I went back and they said they won't do anything. I don't recommend these guys to anyone. They don't care what they sell. Asking as they get payed. You think they would want a good reputation over money.

I bought a vehicle from them in April, and at the time of the sale I had concerns of a oil leak the…read moreowner had me go to his mechanic across the street that all they did was steam the motor off and said it was fine. After getting it home the motor light went on and now with over 1500.00 dollars of repairs I am still having to put a new turbo in that was where the oil was coming from. I am a single female and can't afford all of this. I feel they seen me coming

These bastards knowingly sold me a lemon. Their mechanic ghosted me after taking cash for a repair…read morethat he never completed. Avoid this place at all costs. There's a special place in hell for them.

I'm really appreciative of the help I've received at R & J. I always feel welcome there and they…read moreare honest. I had a Durango that I needed to get rid of and they helped me through the entire process. Although they did not have a car within my budget, they helped steer me in the right direction and gave me suggestions. I'd go again if I had money to buy a car!

started leasing car n car broke down 4 months later. jermy guy who runs things there told me "if i…read moreneeded help or needed anything. let him no". wen it came time to tow car from idaho falls to my place or his shop. he made excusses. i was going to pay him for watever he wanted to help me. no dice. i got car bak to his lot n to have it looked at. i asked for a loaner or i had $800 to get me into another car. he refused to help me in any way. i have probation to check in with. substance abuse classes. counsler meetings to attend n this man refuse to help me to in anyway. after he told me he wood help out. my ride sits there at his shop n who nos wen it will b looked at. im still ridless. this is my review n my messed up experience with creekside auto sales

This place will rip you off. Buyer beware. The owner sells junk cars, then blames it on the…read morecustomer. I bought a car, it overheated the day I got it. He gave us the run around has wasted my time and has done nothing to make it right. I refuse to make a payment until I get a vehicle that can be driven more than 5 miles. I asked for my money back asked for a different vehicle he does nothing but try to blame me. If you look at his review history anyone who has a problem he blames on them. He never takes responsibility for being a bad business man. He is full of excuses and blame. He even calls his customers out in response to there negative reviews saying they don't make there payments. Which sounds like a confidentiality violation, (disclosing any customers information or payment history clearly is) and his license to operate business in Pocatello needs to be revoked. I've contacted an attorney anyone who wants to be part of the solution please reach out to me. I will also be organizing a peaceful protest to Pickett his business if nothing else at least the community will know what kind of person they are dealing with. Information is power, spread the word about Crookside Auto.

One Stop Auto Sales must have sailed under a lucky star. With the addition of Teresa Nelson it…read morecertainly is a game changer. Not that One Stop Auto had any issues in the 1st place. As a financial professional I have worked with numerous auto dealerships over the course of my 34 year career. The achilles heel of any small business is talent. Having Teresa Nelson with her years of experience in franchising, an MBA from Idaho State University, and a few businesses under her belt has been a "level up" for this dealership. The additional selection of floored vehicles is also a nice touch. The business model of locating your exact vehicle, making your order, having them go to auction for the purchase to bring it back to Pocatello is unique. Saving money on reconditioning (which dealerships tend to charge) is also a nice touch. I would certainly recommend One Stop Auto Sales. I have read other reviews which makes me add the last recommendation. Freaking buy an aftermarket warranty when you buy a used car. Worth every penny. Every used car purchase you are taking is a calculated risk.

I recently bought a truck from these guys. Thinking I got a great truck, how I was wrong to think…read morethat. It wasn't until after finishing the paperwork that they offered a warranty, but they made a big deal to reprint and start over. Since buying this truck I have had nothing but problems. I returned home and the check engine light popped on, saying that my cat was running low efficiency. I had my buddy that is a mechanic look at it. He proceeded to tell me that the code had been deleted recently. I called One stop Auto sales and Gregg said run some cat a clean through it and it will be fine. Not having a care in the world that the truck was having problems the day I bought it. Gregg also said "not my car nothing I can do". The check engine light is still on even after multiple repairs have been made to try to resolve the problem. A couple days later I called again asking if they even ran it through a shop, Gregg said they did and that they had a mechanic look at it and did services. Well after getting an oil change today, I definitely don't think they did. When getting my oil change, the company doing it made me aware that no other fluids had ever been serviced. And to go along with that they also told me that I needed an aliment and that a bolt that was missing to do part of the aliment so they would need to order a kit. People do not buy from this dealership. The cars they sell have problems that they know about but they hide them and sweep them under the rug.

Nope,thanks.Even years before the Federal judge's decision my old lady was pretty reluctant to buy…read morea Nissan vehicle from their old location and only felt relieved when she discovered it was no longer owned by Robert Allen. BTW if you have time Salt Lake and Boise have much better deals and vehicles to choose from sometimes certain models are even cheaper in IF and Twin.There are a lot of apps and resources to compare prices,terms and conditions.And to buy from this particular dealer one might have to love either the owner or one of their reps unconditionally . And in my opinion that is too much to ask for. If one is buying and/or selling used vehicles that are passed certain age/mileage it gets pretty hard(to the point of being barely possible) to make a profit if one remains completely honest. And the last point is I am not so sure Mitsubishi ranks high as a brand they were nominated Japan's worst automaker in 2016 for a reason. Toyota tops Asian car-makers , then goes Nissan,Honda,Kia. In the 2017 J.D.Power Dependability Survey,Mitsubishi came seventh from the bottom,with 182 problems per 100 vehicles. So go ahead and try and you might get lucky,you know some people do win in the lottery , but statistical data suggests that most of them don't.

I recently bought an 04 F150 and within 200 miles the check engine light came on. Then drove from…read moreIdaho to Arizona and found out that the truck needed an alignment along with that by default I had to buy tires. I called them and they basically said there was nothing they could do. I also added that the moon roof leaked and I was told that they thought it was fixed. But still there was not anything they wanted to do. I would NOT go back if I was paid to.

I know some people who trade their vehicles every few years, I rarely buy new cars and last few…read moreexperiences made me dread purchasing from the dealer, I even thought of researching the available options in Idaho Falls or even further. However the process was very smooth and enjoyable and I am happy I was able to pick and purchase the vehicle that looks good, fits my needs and is within my budget. From the initial inquiry and working with Katy, Benjamin and Jesse I felt like I was treated like a valued customer and most importantly I was not pushed into buying any options that I found not desired or outside of my means. Jesse thoroughly explained to me what each offer entails and I think getting some extra protection is beneficial for the peace of mind. Very pleased and happy with my new vehicle.

I've bought two brand new cars here and they've treated us very well. Occasionally we've had a few…read moresmall hiccups with service department however overall I'd definitely do business with them over any dealership in town.

Well to start off with the shop, I have had an issue that was intermittent and would not show up on…read morethere computers so after 3 years and 3 different things going on and then working really hard to find it, we decided to buy a different car and found a really nice Jeep Grand Cherokee diesel and what a car it is. The sales person we worked with (Kris) was really great to work with, and so was the sales manager who did all the papers work it was fast and they got us on our way within an hour! Well not even 24 hours after we bought it a line to the turbo cracked and they had the new jeep to us towed in and looked at and they found the issue really fast and ordered the parts, well with COVID and parts hard to find they where able to find all of them. During all this my frustration came our because I had plans to got to Calif. to help my Dad after his hip surgery and now between both Jeep's issues I have to wait a little longer. What I found with Lithia is they are taking care of the new to us jeep with out cast to us and that really took us by surprise. This repair is not an easy one to do they have to take the motor out to fix it and that is not cheep to do. If you are looking for a nice used car or truck/ or new car or truck give lithia a chance first you will not be disappointed you went there, ask for Kris he was really good with me and my wife he didn't keep calling us and let us take the time to decide Whitehall car or truck to buy! I am telling you will not be sorry you went there! I am not sorry one bit that I went there first!

Was looking to purchase a truck(I'm out of state). Gathered all the info I needed and was ready to…read morefill out paper work. We had just talked about price, payment, last and final questions etc.just to get a call about 20 minutes later that the vehicle was sold out from under me.(sales person was helpful from the sounds he was blindsided by this as well). A waste of time and missed out on a few other potential trucks.

Daughter took out a loan, got a car from these guys. They had it in the shop the day before, told…read moreher everything was working great. Three weeks later it broke down. Had partial fix in Idaho Falls, where we live, then drove it back to Pocatello to have more work done. Worked ok for 3 more weeks and this time broke down for good. Several thousand dollars to repair. My daughter has already put money in for repairs, towing and registration and still has a loan to pay off and no extra money to get another car. Be wary of any vehicle you purchase from them.

Communication skills were very good, got the deal done within a day or two! 100% recommend.read more