I highly recommend Jack's Auto Body for all of your painting and repair. Also for custom and…read morerestorative needs. The owner Mike, and his team are fantastic to work with. Mike honestly answers all of your questions, and explains exactly what is involved in the repair or restoration. He is very fair with costs. The quality of is work is excellent. I wish I could give a higher rate, if I could it would be more than 10. Thank you for all you do, please stay true to the excellent job you are doing.

Recently we had some damage caused by a previous windshield installer that caused rust to the…read morewindshield frame. This is not a trivial repair and some shops will not even attempt it and consider the vehicle totaled due to the cost to replace the structure rather than repair it. Jacks understood the value of the vehicle and worked with me as I coordinated the warranty repair with Safelite. Jacks provided an accurate estimate before the work was started. The team at Jacks is fantastic to work with Kendall and Mike were supportive through the entire process. The repair was done well and the cost was within the estimate. I would recommend Jacks to anyone who needs specialized auto body work in the Pocatello area.

They were great.James always ran diagnostic for free and told me how much it would cost me to…read morerepair a car.Fast , reliable(none of the repaired items ever failed).Close to home.credit cards accepted.Used to repair my vehicles with them , my Lincoln , Ford and Jeep.From starter/steering pump replacement to fuel pump/brakes and what not.Unfortunately yesterday I discovered , that from September 4 they are closed and James now works for some farmer.I hope he likes it better , but this is a huge loss for the area I mourn the loss of the mechanic I could trust needed some simple work on my used truck some guys I called act all busy and have not looked at it in 4.5 hrs ,Ok say you are busy if you are and tell me the time frame , but no you know we are very busy and we will get to you sometime somehow one place I had to leave voice-mail,another shop listed won't do it...1 shop listed twice with the same phone number under different names...so yeah tons of fun , guess that is what I get for living in a rural not very populated area....

One Stop Auto Sales must have sailed under a lucky star. With the addition of Teresa Nelson it…read morecertainly is a game changer. Not that One Stop Auto had any issues in the 1st place. As a financial professional I have worked with numerous auto dealerships over the course of my 34 year career. The achilles heel of any small business is talent. Having Teresa Nelson with her years of experience in franchising, an MBA from Idaho State University, and a few businesses under her belt has been a "level up" for this dealership. The additional selection of floored vehicles is also a nice touch. The business model of locating your exact vehicle, making your order, having them go to auction for the purchase to bring it back to Pocatello is unique. Saving money on reconditioning (which dealerships tend to charge) is also a nice touch. I would certainly recommend One Stop Auto Sales. I have read other reviews which makes me add the last recommendation. Freaking buy an aftermarket warranty when you buy a used car. Worth every penny. Every used car purchase you are taking is a calculated risk.

I recently bought a truck from these guys. Thinking I got a great truck, how I was wrong to think…read morethat. It wasn't until after finishing the paperwork that they offered a warranty, but they made a big deal to reprint and start over. Since buying this truck I have had nothing but problems. I returned home and the check engine light popped on, saying that my cat was running low efficiency. I had my buddy that is a mechanic look at it. He proceeded to tell me that the code had been deleted recently. I called One stop Auto sales and Gregg said run some cat a clean through it and it will be fine. Not having a care in the world that the truck was having problems the day I bought it. Gregg also said "not my car nothing I can do". The check engine light is still on even after multiple repairs have been made to try to resolve the problem. A couple days later I called again asking if they even ran it through a shop, Gregg said they did and that they had a mechanic look at it and did services. Well after getting an oil change today, I definitely don't think they did. When getting my oil change, the company doing it made me aware that no other fluids had ever been serviced. And to go along with that they also told me that I needed an aliment and that a bolt that was missing to do part of the aliment so they would need to order a kit. People do not buy from this dealership. The cars they sell have problems that they know about but they hide them and sweep them under the rug.

I know I said I'd never go back to this dealer shop but I changed my mind and gave them another…read morechance. In January, I visited their *New Location* Found a car exactly I've been searching for and bought it. Their new location and new management has made a world of difference. This is my second car purchased from Lithia and I will be back to hopefully purchase my third car! I'm glad I gave them a second chance, they bent over backwards to give me the best deal!!!

I've had them do work on a few vehicles over they years, always a fair price and good work,…read moredefinitely would recommend them

Unlike some of the others who left reviews, I had a good experience with these guys. They fixed…read morewhat I asked them to fix and even diagnosed a different problem I had without any extra charge.

Could not have had a worse experience. Came in to have an…read moreengine ticking and trouble with cold start checked. Service department told us engine needed replaced. (No diagnostic tests run.) Took longer than expected. When we got the car back the A/C wasn't working and making a weird sound and the cold start was STILL a problem. Service department now said the fuel pump was making causing the problem and they could have found it if they had done a diagnostic test, Something that they should have been done before replacing the engine but the technician "didn't see the note about the cold start issue." Service manger was dismissive saying if "Nissan customer care didn't side with us then it wasn't their problem" The car is less than 5 yrs old. You are better off going anywhere else.

I will still trust them with some of the repairs, however I do remember the days where they were…read moremuch more responsive. Like if someone promised to call you back they actually did. I am that mature l even remember buying brand new car from them at the old location and we bought and financed from Nissan/Kia at least 3 in the last decade. Dealerships are here to make money and to keep inventory moving so as long as you all agree on the numbers everyone should be happy. Live and let live, unless, of course there is a disagreement about the price or a service. Certain things I can do and would not require any assistance with cabin or air filters. If one of the major parts fails I'd prefer someone else to fix it for me. It is a shame that David is gone as he was probably one of the best mechanics in this area and I could discuss and correct any technical concern I had like when they sold me wrong battery size (24 instead of 35) etc. Now there is a reason I change my own oil. We reside out of town and bringing car in was a minor inconvenience as I had to leave it for a day, then come with another vehicle and grab it. One day I left my car for an oil change and was promptly billed for it and reassured it was all done. I found the vehicle at the very same spot it was left by me and according to the odometer it was not moved for 1/10 of a mile since I parked it. In theory it is only possible if they drove it to the bay and then backed it up into the same very spot in the middle of a busy day. Ok, the oil appeared much darker and more consistent with the oil that had been used for few thousand miles than the freshly filled one. Inquired about it next day and was reassured it was all done and they just switched to a different darker looking brand of oil for changes. I was not born yesterday. Spouse stated she gets better mpg after I change hers myself. Lately they nickel-and-dime even customers buying parts that are not very unique. Adding 3% fee to card transactions is just ridiculous. Do you realize your best sales efforts are being rewarded by people who spend more than they ever should and it is all done electronically? Wake up. It is 2025. Most transactions are electronic. There are even non-profits who figured how to accept cashless donations. You are not a struggling ethnic restaurant and the owner is not your typical "Pocatellan pooh boy" as he owns at least 2 other dealerships one in town and the other in a different state. On a bright side they never sold a stolen vehicle to a family member like Phil Meador did.

I have purchased two cars from One Stop. The first one I had something very specific in mind. The…read moresalesperson took my information and within a couple days had the car I wanted at a great price. No problems at all with the car. The next car was for my kid going away to college so I needed something reliable and safe. I called the salesperson I worked with previously and they said they would find me a few to look at. Came in a day later and left with another great little car. Great local used car dealership!

THIS IS THE WORST COMPANY EVER THEY HAVE BEEN SCAMMING ME FOR A YEAR on my leased car the original…read moreprice with interest was 4500 usd and they recently merged into another bank so they had to resign the contracts with everyone who is in store financed. So that moved my total price up to 5100 usd which is completely illegal and wrong. this is all for a car i bought and within a month of driving it the radiator cracked and a few other serious problems which they refused to fix would not ever recommend for anyone. THIS IS A HORRIBLE BUSINESS. DO NOT EVER PURCHASE A VEHICLE FROM THEM WORST MISTAKE YOU COULD MAKE.

On the Oregon Trail Caravan our truck A/C blower wore out. Despite a full schedule they graciously…read morefit us in and quickly found a replacement blower, installed it, and got us back on the road. All with a smile and regular updates on the progress. This Virginian is most grateful for the care and professional performance.

Customer service is great, vehicle service not so much, traded in my truck about a month ago, the…read morefloodlights up top on the vehicle I was trading for don't turn on, bad wiring, they told me they would take care of it for free, which is great. Appointment had to be scheduled 1 month out, I dropped it off at 9:00am, 6 hours later I go to check in on it and planned on just waiting until it's finished. They didn't even start on it, turns out it's gonna be an 2 day kind of thing, now I have to wait another month to bring it back in, 2 months total to fix a wiring issue, hopefully it can get done next time.