Waste of time & clearly have a racket with the insurance companies. I have collision & comp damage…read more Insurance company requires 3 etimates. I Scheduled an estimate with Poffs owner, clearly told him I want the collision work done asap but need to estimate the comp work. I Took off work to to get etimate, and the owner gets angry because he has to give an estimate for comp damage, which is what we scdheduled the appt for. He refused to deal with me, the owner, and wants to go through insurance company directly, and if I have to pay tons out of pocket, they don't care. Literally told me to go somewhere else its not worth it for him. Would be different if he didn't schedule an estimate with me, I told him exactly what I was looking for, only to have me come out and act 100% rude and offended that I needed an estimate. I don't understand how people know if they can afford comp work without an estimate. I guess this is customer service?

I went with Poff's on the recommendation of another mechanic I had called who didn't have body…read moreservice. I couldn't be happier that I chose this shop for the repair! Friendly and efficient with great results. My drivers-side door had been bent in the opposite direction. Hinges were twisted, the door and front quarter panel were both damaged, and, the part that keeps the door from flying open was snapped. After I had closed the door it would not even reopen. I had to crawl over the center console to get in and out. They immediately adjusted my door and did their best to straighten things out. Yes, it was still broken and looked horrible, but at least I could get in and out. It was fascinating to watch them work. It gave me confidence in the whole process. Once they were able to get parts and get rolling, the repair itself was completed quickly and the results were perfect. Everything looks and works like new! Very impressed. I hope I never need them again, but if I do I know who I'm going to call.

Called to get an appointment for scratches, her asked if it was ins and I said no its for a judge…read moreso he can charge the man who did it, then he said so we wont be doing the work and I said yes ,they are right down from my work so yes they would be, he asked for year and model then flat out lied said they do work on a 10 year old car, bullshit they just did my neighbors 2005 lexus a few months ago. So if the idiot wants to lie from the start what else will they lie about, find another body shop cause they will say anything they want and dont care if its a lie​

Every parent has moments when they're not there to help their kids. Recently I had such a moment…read morewhen my daughter's vehicle was vandalized. I am out of state and have of course my favorite body shop in my hometown, but having her travel 20 hours to fix the car wasn't possible . I did a little research and was recommended to quality auto builders by the dealership. I called the body shop explained the situation and received a lot of good advice from Tony and the staff. They were prompt, polite, and knowledgeable! They made the process effortless and really took the time to listen to my concerns. We got the car back good as new. Thank you Tony and staff for all your help, I truly appreciate it.

I would give 10 stars if I could! I have the unfortunate luck to have needed Steve on several…read moreoccasions (none of them my fault) on several vehicles over the years. Each time the cars finish and repairs have been seamless! He's easy to work with, worked with my insurance and all around someone I was happy to give my business to. Hopefully I won't need him anytime again soon *knock on wood*, but he has a customer (and her family and friends) for life!

We've used Kar Kare for many years, and have always been really pleased with the work and…read moreconsideration Steve's company provides! Today I dropped in without an appointment to get a repair estimate for a scratch on my door and he was so friendly and helpful. We will always use Kar Kare for our body shop needs!

very poor work, lie after lie why it takes so long to get your work done. Said they did PDR only to…read morehave bondo fall off and pop off. my mistake going there. Be very aware of all the excuses.

If you like your vehicle, stay away from this company. Every time I got my vehicle back they had…read moredamaged something else from their carelessness. Almost 5 years later and I am now having to try to find a reputable body shop that will even touch the mess they made of my car. I should've sued these pieces of sh*t for what they did to my car and the insurance fraud they committed

Set It Off Paint and Auto Body was my second quote! I so wish I had gone there first. Huge…read moredifference in the price ...They completed my ENTIRE vehicle for $500 LESS than the first place, which was ONLY a visual quote! I recommend these guys 100% as they treated me so right! Always up front with me on everything they did so NO surprises...EVER! I will TOTALLY be back! Thanks EVERYONE at Set It Off Paint an Body...YOU GUYS ROCK! A shout out to Adam and Josh...thanks for being so patient with all my calls :)

4.5 stars !! It would be 5, but they took a bit longer than they said it would take. I actually…read moredidn't mind, because I wanted it done right and was paying 100% myself, vs. any insurance reimbursement. My car looks brand new, everything was casual and easy peasy. I got quotes from several places. They were the most affordable. I've got 2 vehicles, am a gearhead owning everything from Porsches to '67 GTO's and '55 Chevys and this is my body shop from now on !! Include these folks, (friendly, easy) in any quotes you get for bodywork. I chose them for the price and reviews. And the results in 2025 for my 2011 Avalon were 100% !!

Wow. Here's something I never thought I would say, but "Car Cosmedics is an auto body repair shop…read moreyou can trust!" After getting a stupid quote from another repair place, we took my dads car to Car Cosmedics. Their quote was much more reasonable and since then we have had our BMW, Subaru and work truck all worked on for about 1/2 if what other people were quoting. The work is flawless and Chad rocks! AND they are timely too. I can HIGHLY recommend them.

I highly recommend Chad Reisbig of Car Cosmedics. Over the years I have had a fair number of…read moredealings with Auto Body shops and have come to the conclusion that there are few true body and fender people left. Chad Reisbig of Car Cosmedics is a true auto body expert! Three times he has done work on my vehicles, the quality of the work is flawless and his pricing is very fair compared to his competitors. He has a high sense of immediacy to accommodate his customers. He gets you in quickly and finishes it when he says he will. I got hail damage on my truck in South Dakota, retuned home on Friday took my truck to Chad on Saturday, got a price and was told it would be ready on Sunday and it was! Which illustrates if Chad has an opening he will accommodate you as quickly as he can.

I stopped by Mikes to see if the surface scratches could be repaired after I was able to remove the…read morewhite paint transfer that occurred when I accidentally scraped my passenger back door while driving past shopping carts at Costco. I originally spoke with Glen and he called Devan out of the shop to take a look. Devan said he would try to work on a spot to see if it could be buffed out. He took my car into the shop and came back 15 mins later with the entire door looking brand new. I expected to pay but they refused and did the job for free! That's what I call exceptional customer service!

I couldn't open the back hatch on my Nissan and didn't know how to get it to open. I had been to…read moreMike's for auto body repair, as well as for other questions about auto body issues, and figured I'd go there and ask them for advice. Glenn in the office came out and looked at it, and then got Travis to come and check. Travis knew exactly what to do, and got it open pronto. No charge. These guys are super nice and as friendly as you would expect if you were in a small town and knew each other.

This business is one of those gems you want to protect! It's one of those if I could give six…read morestars, I would! Joriah was super nice and did a great job with a few tricky dents. His communication with the process was spot on, did the work in an hour and was reasonably priced as well. I was pleasantly surprised when he was able to get me right in and fixed some dents I unsuccessfully tried to fix on my own. This guy is awesome and was great with my kids who tagged along with me.

My car got pretty significantly damaged during a hail storm a few months back and these guys went…read moreabove and beyond to fix it. From the beginning these guys were friendly and communicated clearly as to the time table for repairs. A lot of cars in the area had been damaged and so they were busy. Also, after reviewing the initial insurance estimate they said they'd need to talk to my insurance to cover the cost of all necessary repairs. They got my car done in the timeframe they stated, and I always appreciate it when an auto shop does that since it's unfortunately not that common. When I picked up my car, there were a few small dents that were still kind of noticeable, although in fairness they were likely rock chips, not from hail. So they said to bring it back the next day and they'd do their best to improve them as much as possible. So I dropped it off and they just needed 30 minutes to make the rock chips almost unnoticeable. Hopefully I won't need body work again anytime soon, but if I do I'm coming here, no doubt.