Wow! Just Wow! Not enough stars! Our former insurer dropped…read moreus with only two days until policy expired--we never received the cancellation letter they said they sent; no backup emails or texts. We are in Sonoma Valley, high fire area. No one seemed to want to help us. Rob took the time out of a VERY busy day to help us get CA FAIR Plan coverage as well as additional Farmers HO coverage. He was responsive like NO other agents I called, and asked pertinent questions to customize our coverage. Nobody else did this: all cookie cutter quotes. He was fast, patient, efficient, kind and personable. When all done, he said "Welcome to the family." Meanwhile, six or more agents I called yesterday haven't even returned my calls yet. Like I said, WOW! So grateful! Will sleep tonight!

Rob goes above and beyond to help his clients. He is responsive, thorough and assists more than any…read moreother agent I have dealt with. Homeowners insurance is not easy to navigate in this fire zone zone, but Rob persists while other agents give up or don't even respond. Very grateful for his level of knowledge and professionalism!

I've been a client since 2017 and highly recommend chris malloy and new redwood insurance. I have…read moreauto and renters insurance and have always had a pleasant experience and chris always has my best interests at heart.

I did not end up signing up with Chris. I had issues with my…read moreother insurance company to be un named. Chris was so prompt & present with me while I was dealing with issues with my new car & old insurance company. Not many people have his work ethic and customer services skills. He is easy to work with. I highly recommend him.

Sadler & Company, Ralinda especially did a great job securing our business insurance. Helping us…read morethrough the nuances of several forms and requirements. Greatly appreciate their help Tom Martin Responder Solutions

I worked with Sadler for many years on my commercial property insurance coverage, with no issues…read more However, this past year they allowed my insurance to cancel my coverage without informing me, only notified me 5 months after-the-fact, and never provided any explanation, recourse or options. It took constant prodding and multiple requests to even get the minimal information regarding how those could possibly have happened weeks after I learned about the matter on top of the 5 months during which I had no indication of a problem , and I have had to go elsewhere to get coverage. It might have been handled in a worse fashion, but it would not have taken much to achieve that bar.

I have been dealing with insurance companies for my businesses needs and personal coverages for…read morenearly 30 years here in Santa Rosa. I have always had excellent service and very competitive pricing from Lawrence Lehr and his staff. They have always been very professional and attentive to my needs as well as my companies needs. Outstanding customer service and a great value !!! Don

I cancelled my policy with Allstate over 3 years ago. I continue receiving solicitous phone calls…read moreafter repeatedly indicating I'm not interested in coming back to Allstate. Today I received another badgering phone call. I told the sales agent from your office that I am currently homeless and without a vehicle. Her response was, "Do you have any friends or family who might need insurance?" I absolutely cussed her out and hung up. Do better a$$holes

Have been with Loewen Insurance Services for YEARS! Any…read morequestion is met with a complete answer and always with a smile. We have all of our home/car policies with them and highly recommend them

Jan and her team were excellent to work with. They stepped in and supported us after we were…read moredropped by our previous insurer. Maria took the time to thoroughly shop for a new policy and secured one for us quickly. She clearly explained the differences between choosing an out-of-state company versus one regulated by the California State Insurance Commissioner, which made our decision much easier. We truly appreciated her patience and the time she spent guiding us through the process. We came into this situation feeling frustrated and upset after being dropped solely based on our zip code. Maria helped us understand that we weren't alone and that many others in our county were facing the same issue. The level of customer service and care we received meant a great deal to us.

Purchased an insurance policy from them, after I went home and looked at the policy, I decided it…read morewas not what I thought it was. I called and cancelled the policy, 1 hour after I left the office. They had already processed my check! Now I am waiting for a refund, $4000, and its going on 4 days? Very hard to contact Robert, not happy with any of this process!

If you're looking for poor service, rude attitudes, and zero accountability, this is the place…read more Once they've got your money, don't expect help with anything. I've had insurance for over 20 years and have never dealt with anything like this. I gave this company a shot, and it's been nothing but stress ever since. They lost all my info and won't bother contacting IT to fix it. The lack of professionalism and the way the staff act like victims instead of taking responsibility is honestly shocking--especially for a company this big. It's been over a week, and I'm still waiting to hear back from Robert or Leslie. Just a heads-up to anyone thinking about using them--proceed with caution.

I'm very Pleased with their service, We bought a Double Wide Mobile Home in a Senior Park in Ukiah,…read moreCalifornia, None of our insurance Companies could help us out. Thank Goodness we could go local .

They never answer the phone. I don't know how one runs a business this way or expects to get new…read morecustomers. Imagine if you have a problem. When I finally got someone, she acknowledged they don't answer the phone and you have to leave a message- told me to "read the news." "They were innundated." Rude. Lost my business - as if they would care. In the course of changing the policy to a new broker, I found out they never set it up correctly.

Having never purchased something out of state and wanting to avoid the DMV at all costs, I quickly…read moregoogled options in my local area. Argos popped up and I was quickly returned by email AND phone on how they could help me. Joel was communicative, flexible, and made what could of been a stressful experience, quick and simple!! Even was helpful when we ran into a hiccup on paperwork end and was accommodating to our situation and the holiday weekend. We were very pleased with our experience with Argos and will recommend them to anyone who is needing services!! Thank you Joel and Argos!!

Joel and Natalie were great help. Always cheerful on the phone, gracious in person. They know there…read morestuff. Registered an RV from out of state, no issues. It is almost impossible to registet at DMV these days. This is quick and painless and a bargain.

I went with another type of rv insurance, but in my telephone conversation with Sara Umland, I was…read morevery impressed with her willingness to go far beyond the usual in helping me. He's lucky to have her working for him.

I was going to get with this company. I was working with Sheila and she gave me $1000 deductible…read moreon my renters policy which she should've known better so I canceled and it's taking me 10 emails approximately later and I still haven't gotten the E sign to get my money back and every email that she sends me she sends me an explanation point. an very rude and when I called back later to talk to the receptionist, I asked to talk to a manager and they said I can only talk to a coworker so I hung up. Don't waste your time in my opinion.

See John Lewis for your Medicare insurance, he found a policy that was cheaper and covered much…read moremore than my current insurance. October is they beginning of the period you can change your Medicare choice, so I recommend you give John a call and see if you can find a better plan. I sure did!

Great service and fair prices. What more can you ask for? Ben prepared a quote for group health…read moreinsurance and I was so happy to find out I actually could add medical insurance for my employees. I heartily recommend JC Lewis to all my friends and business owners