Have been with Loewen Insurance Services for YEARS! Any question is met with a complete answer and always with a smile. We have all of our home/car policies with them and highly recommend them read more

Jan and her team were excellent to work with. They stepped in and supported us after we were dropped by our previous insurer. Maria took the time to thoroughly shop for a new policy and secured one for us quickly. She clearly explained the differences between choosing an out-of-state company versus one regulated by the California State Insurance Commissioner, which made our decision much easier. We truly appreciated her patience and the time she spent guiding us through the process. We came into this situation feeling frustrated and upset after being dropped solely based on our zip code. Maria helped us understand that we weren't alone and that many others in our county were facing the same issue. The level of customer service and care we received meant a great deal to us. read more

I didn't actually use Loewen Insurance Services, I'm just reviewing their response to my inquiry. I called, answered a bunch of ai questions and then never received a call back. Not exactly the personal service one hopes for from an insurance broker. read more

Always there when need assistance. When leaving voicemails they are responded ASAP. They provide great care in getting the best coverage for our needs. read more

Updated for 2026: Jan's team is still great, they have great attention to detail and have been very helpful with getting us quotes and saving us money. They have responded quickly to our questions and followed up with the companies in a timely manner. would recommend Loewen Insurance every time!! read more

Jan Loewen and team are EXCEPTIONAL! Everyone I've worked with throughout the years have been so kind, communicative, and proactive. Would highly recommend to anyone looking for a hands on insurance team. read more

Loewen Insurance has been a real savior in these times of cancelled policies here on the Coast. Jan and her team have always found us quality insurance for our home and given us valuable guidance and advice as to how best to maximize our coverage at the most reasonable price. Thank you!! read more

Jan Loewen has taken care of my insurance for over 10 years. She is always available and keeps in touch. My insurance is with high quality companies that I can trust. Linda L Reid read more

Absolutely great and professional company. I needed a commercial policy for my small business. I contacted Jarrod early afternoon and left a voicemail. I received a return call from Jarrod within a couple of hours. I explained to Jarrod what I was looking for and within an hour...No kidding...Jarrod called me back with a great policy as exactly what I needed and was looking for. This is customer service at its best! Needless to say I will be doing all of my insurance needs through Loewen. Appreciated and thank you Jarrod! Awesome! read more

Outstanding customer service from both Jan and Martina. They follow up to make sure I have the right coverage and are always available for questions. Best agents ever! read more

What an amazing insurance agency and group of efficient people! It all flows from Jan, super organized, Jarrod, super knowledgeable, Krystal and Martina, are just next level on top of things! FairPlan doesn't offer autopay, so I rely on these two to make sure I make my payments. just amazing. They are all hardworking, read more

I needed to get a landlord's policy quick. Out of 6 or 7 brokers I've had contacted, Jan was the most prompt and Professional. Not only is she caring (she was the ONLY ONE who really listened to my issues/needs and actually spent her time meeting me at the property), she is also very knowledgeable. She took her time and explained EVERYTHING. I would recommend her to my friends and relatives without any hesitation. Don't waste your time calling around for your insurance needs like I did. Don't worry whether you're going to have insurance coverage or not like I did. Call Jan before calling any other broker/agent. read more

The team at Loewen Insurance Services is outstanding. I needed new car insurance, renters insurance, and commercial insurance for my small business. Maria helped with all of it! She was incredibly kind and knowledgable, answering all my questions while getting me great prices on my coverage. I never felt rushed or pressured. Maria listened to what I needed and worked with me to find the right coverage. I highly recommend Loewen Insurance. Thank you, Maria! read more

Jarrod Breckler handles commercial insurance at Jan Loewen's and did an excellent job finding coverage for a client who was starting up their new business. Even with all the complexities of starting a business in CA, Jarrod provided excellent communication and was an invaluable resource to get the job done. If he ever ran for office, I would totally vote for this guy. Thank you, Jarrod! read more

Jan Loewen is a wonderful insurance broker who went the extra mile to make sure I was insured with the best policy and price for my property in Guerneville, Ca. I would highly recommend Jan for her kindness and willingness to find me the best insurance plan even though it was not through Jan's company due to location of property. Thank you so much Jan. I really appreciate all the help you gave me. Kathy Rabon read more

Jan Loewen is a true professional in every sense of the word and sometimes nothing short of a miracle worker. I had a client who needed home insurance immediately while a significant fire was burning in our region and other insurance companies had issued a moratorium on new policies. Jan was able to secure a fully bound policy for my client's new home in less than two hours! The policy was with an "Admitted" carrier in California and the cost of the policy was completely fair and reasonable. In addition to being really good at what she does, Jan is a great human being and person. She cares deeply for her clients and is actively involved in her community here is Sonoma County. I recommend Jan Loewen and her insurance services whole heartedly! read more

Jan Loewen is amazing, she is well knowledged in insurance and has been in the business for many years. She went over and beyond to take care of us and meet our insurance needs. She took time to explain everything and made the process so easy! I will recommend Jan to all my friends and family as insurance is very important and we know we are in in excellent hands with Jan! read more

Jan is very well educated on the most important issues that affect all of us regarding insurance. I can trust that she will provide me and all the clients I send to her with the most thorough and complete insurance at the absolute best cost. That is priceless. Everyone I send to her in my real estate business has been 5 star satisfied. read more

Here is an independent agent who knows the business. She was able find great policies and explain why they fit our needs best. If one of your policies looks good she does not try to sell you on a different one. She is personable and responsive to your inquiries. No hesitation in recommending her. read more

Jan Loewen is a local, effective, efficient, kind, and relationship-based insurance broker. She treats her clients with priority and it is felt and appreciated. When her name is mentioned it brings a smile with it in conversations I have frequently. Being a broker is important, but building a relationship is imperative. I would not hesitate to recommend her for your personal line insurance needs whatsoever! read more

Jan and Francine have taken very good care of the Windsor Chamber of Commerce for many years. They are nice to work with and very efficient.

Jan and her assistant are always on top of things, clear and responsive. It's comforting given these wildfire times that she is always available and supportive. The best agent and assistant I've ever worked! Greg E. read more

Jan Lowen Insurance is much more than a business of selling you insurances. Over the last 6 years I had time to get to know Jan as a person of integrity and kindness. Whenever I needed to speak with her, she proptly called me back when I didn't get her directly. She is always friendly, but she will be that way when you have a problem and using your insurance. She will be right by your side whenever you have a problem. Helping guide you through the process, but also dealing with tricky stuff with appraisers, contractors, and other professionals involved in solving you problem. I am sure you won't feel alone or abandoned with Jan on your side. The products she has to offer are extensive, but you also get her on " your side." Go talk with her and if you think I am wrong, then write a bad review of me, not her. She is a professional woman of integrity and gentleness. read more

About two years ago I moved both my home-owners, Umbrella and car insurance over to Jan. The reason at the time was I wanted an agent I could meet with, not a computer. I asked Jan to prepare me a bid, and her pricing saved me over $1,000. Since then Jan has proven to me I made the right decision. I have 6 cars insured, had two of my kids rear-ended, transferred title on two cars, sold 2 cars and bought 2 others. I often laugh with Jan about just how crazy our family is around cars. Jan has navigated our constant changes with grace and promptness. I can not imagine a customer that could have this many changes or an agent who could handle our needs. Last year Jan called me up and informed me my insurance package was being increased significantly over the previous year. She recommended another company that would provide the same coverages, while saving me a little over the previous year. Another reason I love Jan is that as an insurance broker, she has this option of recommending different companies. We have chosen this new company and our service has remained at the same 5 star rating. Jan is over the top when it comes to customer service and I am so glad she is my agent. On another note, Jan has done a great job with our home owners and umbrella policies, just not so much drama as our car policies. I have recommended Jan to several friends, and they as well are extremely happy with her service. read more

Jan is amazing. A thorough professional and a lovely person to work with. Highly recommend her services particularly for folks in Northern California as she is a local that understands the area. read more

Jan has great rapport with her clients, being an independent broker she also has quite a few options to protect my investments. Appreciate your help Jan! read more

I have used Jan since I move to Sonoma Co and has receive first class service. I highly recommend her insurance service for all your insurance needs. read more

Jan Loewen is a very knowledgeable insurance broker. She has led me through many changes in houses, cars, business and even claims over a number of years. She is thorough in researching options and patient in answering my many questions. Bottom line, she really cares about her clients and doing the best she can for them. I never hesitate to call her and she has always been there for me. I am normally reluctant to make recommendations, but I have no reservation in recommending Jan. read more

Our business has unique insurance needs. Jan helped us find a great policy to fit our situation. She did such a great job we switched over all of our personal insurance needs over to her as well. She provides great experience and customer service. We send all of our friends to her. We highly recommend working with her. You will be glad you did. read more

Jan is a sharp, compassionate, clear minded and honest insurance broker and an excellent human being as well. I have used her services for all of my insurance needs for years and have never been disappointed. You won't be either. read more

I feel fortunate to have Jan as my insurance agent. She is very knowledgeable and and a pleasure to work with. She has helped me with several difficult insurance situations over the years and has always come up with good solutions. You will not be disappointed. read more

Jan took the time to help me find home insurance when other insurers couldn't help me. She got back to me quickly, answered my questions clearly, and made the whole process as easy for me as possible. read more

I feel confident that Jan fully understands our needs for home/auto/business insurance. She is thoughtful and informed. She's always available if I have questions and is quickly responsive. It means a lot to me to have someone who gets back to me with answers in a timely manner. So glad I found a reliable and smart agent! read more

Jan does an amazing job. She really knows her insurance. She shopped around for the best insurance for us and is always available to answer my questions. I highly recommend her. read more

Jan has assisted with all my insurance needs - both my personal insurance, and my clients. She is reliable, trustworthy, punctual and offers very competitive pricing. I will continue to use Jan, and will continue to recommend her to all my clients. read more