Bob's been our agent for several years now, is always available. His staff is awesome.read more

Have stood beside us in dealing with California Fair Plan. Which we feel are stalling our claim and…read moreunder paying the claim. it has been a nightmare dealing with them and Severns insurance has been by our side in interceding on our behalf in questioning the payout. thanks to them, we don't feel alone!

Hello, I have been…read morewith Aguayo Insurance for 12 years and have not received any wrongful services or acts at this location. Hector and Veronica have always been respectful and strict about professionalism, honesty, and accurate information for questions and concerns. I appreciate that Veronica always looks out for her customers and finds solutions for any situation. Also, one of their agents, Inez, who has been working there for a long time, is excellent at her job and always helpful in any situation. Alisha used to be at the Moreno valley location, she is a great agent and she is always determine in anything that she does. I admire that about her! Last year at the Hemet location with Alisha, she very informative , professional , and very helpful. There is one concern about that a new agent Daisy was at the Hemet location, she was working across from Alisha , since we thought any personal or private information stays in the office because we have the right as long term customers. Daisy had shared some personal information to a person does not correspond to him or have the right to know any access to us. I don't understand what was Daisy's motive to shared our personal information like that when we had asked nicely that day, it was private matter and us, as customers, we have that right. Alisha who knows better , I know with her great work ethic , she would not have shared any information to anyone. We do not like or have time to stress about things that We cannot control. All we asked to encourage or trained more Daisy or any new agents to respect clients requests and privacy. We had bad experiences with Toro tax services because that company has a gossip issue, that why we wanted see if we keep giving business to Vida income tax this year, but with Daisy sharing information to that person is not worth it . This disrespect family/Client code and we hope this does not happen again with other clients. We believe within time, things can be better and understand that sometimes strangers can help more than family. We still appreciate Alisha and everyone, You all do great. We recommend both offices if you want a lifetime business for any services they offer with integrity and respecting clients' private information. Thank you so much Aguayo Insurance Solutions!

absolutely amazing service! They were very friendly and got the job done fast…read more they have very good prices as well, i was shopping around and found that they had great prices.

I came here as I had to move for work to California and get my vehicle insured. Process, was…read morefriendly and painless. Lissette was helpful and honored the $50 off Yelp check in coupon. I liked how the building has AC and Speedway has a nice couch while you wait too.

******** Ridiculously high Broker Fee!!!!!! *****…read more They charged $1380 broker fee for $3000 insurance coverage!!!!! I've been using same agent over 10 years so I THOUGHT I could trust them. When she gave me a quote in June, it got really high, almost double since last one. When I asked her the reason for increase price, all she told me was "Insurance company jack up price", she didn't mention any "Broker Fee" It's my fault that I didn't read carefully to sign on "Docusign" . I should have requested her to provide clear invoice include Broker fee before I paid full. 6 month later, I paid same amount again. Once again, she NEVER mentioned about $1300 broker fee. A few days later, I received invoice from insurance company, it was only $3000. Therefore, I asked her what's the reason for the price gap, she told me that I supposed to receive new invoice, but she never mentioned about broker fee. So, please be careful with them. Recommend getting clear invoice before pay insurance fee.

Juan helped me save 316.16 on all 3 of my cars! I just can't believe how much I saved, I have been…read moregetting ripped off. I can't wait to see what my homeowners insurance is going to be.. thanks Juan for all your help I look forward to doing business with you.

i just got insurance here yesterday & Juan made everything easy, his customer service is great & he…read moregot me the best insurance i can get considering my age... thank you Juan! (:

They were prompt and courteous in assisting me obtaining Rental Insurance for my property, after I…read morewas cancelled by my previous insurance company, because they were leaving California.

Unprofessional, failed promises, incredibly frustrating. Avoid like the plague! If you are looking…read morefor a responsive insurance professional, look elsewhere.

Jon Jimeno has been absolutely great to work with. I had some issues with one of my insurance…read morepolicies and Jon was extremely helpful in getting everything resolved. He is an excellent communicator and very on top of things. Highly recommend.

We've NEVER experienced such great insurance service. Adrian is the absolute best there is. He is…read moresuper responsive and competent. He truly takes care of his clients. He's proactive, tracks our accounts, and works hard to find the best coverage at the best price. Cannot recommend him highly enough.

Chris Waterman has been our insurance agent for many years. Chris and his team have been and have…read morealways been very knowledgeable, pleasant, extremely helpful and reassuring with any problem or questions we have had. It is very refreshing and reassuring that good people like Chris and his staff are there to help. Chris keeps us advised as to what is happening, and reviewing what our insurance needs may be. We recently had quite a challenging problem and Chris went WAY above and beyond to assist my wife and I, and more so to help everyone involved! Thank you, Chris for your time and assistance! I strongly and without hesitation recommend Chris Waterman for any and ALL of your insurance needs.

Accidents happen and thank goodness we had Chris, Alma and their team at State Farm. I was rear…read moreended in October and the kid that hit me never reported the accident or responded to his company (Western General) about the accident when I reported it. I had to pay my deductible to get my car fixed and I was told by people I would never get my money back. I worried that was true because I've never been in this situation before. For 8 months I received letters from Western General saying they couldn't get in touch with their insured. State Farm kept going after Western General and finally received the money they paid out out as well as my deductible. Thank you to Chris and his team for being diligent and fighting for us.

They are all very knowledgeable helpful reassuring and fair. Best customer service around. I have…read morerecommended them to several of our closest friends.

Absolutely the best in the west! This agency (every single…read moreperson there) is at the ready to assist with any insurance matter and or questions and concerns. They pick up the phone immediately and have your answers for you almost with lightning speed.... if not, they will concentrate on your matter until resolved. They will go over whatever you need for as long as it takes and they are extremely thorough. They know their stuff. If there is a concern they are not quite sure of, they will find the answer and call you immediate when researched and found. You will never be left in an unsteady situation. Couldn't thank the person enough for recommend. Never better insurance people and it happens that they are good/nice people .

I would give zero stars…read more I have a policy with Allstate for my boat insurance. Every year I ask for a proof of insurance because my POA ask for it in order to register the boat on the lake and it should be easy, but it's not with Dave. Multiple attempts at contacting Dave to get my Insurance Proof and he drops the ball every year. I end up calling his staff and they handle it for me after a week's long headache. They can't even get the correct spelling on my insurance binder of the boat manufacturer and the additional interested party. Not to mention I feel like I'm nothing Dave after multiple attempts of me reach out to just get what I need. Do not recommend.

What a relief, finding Dave Noble!!! I've been paying four times- plus, until I found Dave. What…read morea stroke of luck. I had a wonderful broker, 5 years ago, until they retired. Lost, I used the broker that bought their business, and they've ignored me, and didn't seem to mind me paying $6000 , a year, when I could have been paying less than $2000, for the same coverage! I live in a mountain community, where fires are a concern, so it's difficult to know who is the best insurer. Im sticking with Noble! Thanks Dave!

Freeway Insurance in Hemet CA, is a great business along with great workers who are determined in…read morefinding you the right insurance based off any needs. I personally came in to Freeway Insurance to get a quote for auto insurance. I was helped by a gentleman named Abner, and he went through a very thorough process of what type of insurance would fit best for my needs. Not only did he go above and beyond, he was able to explain everything in detail and even came on his day off to meet with me to make sure everything was in place and finalized. There was no hidden fees or anything that would impact the price that they quote you. Be sure to be prepared for a down payment in certain cases due to your insurance being the price it was quoted at, it's not just simply you get your price and walk out, use common sense when you are getting insurance or else you'll be one of those negative reviews who don't understand how insurance works. I've been to many insurance companies before, including the big names and I haven't received this type of service before. I recommend Freeway Insurance to friends and family, but also to anyone else who is looking for a quick fast quote and great service. I only have positive things to say about this company, along with a friendly environment. Thank you Abner for the AMAZING experience and going above and beyond for me. Great job!!!!!

Stay away from them horrible place , they make it impossible to cancel your policy. they also act…read morelike your cancelation is a burden ana Maria rivas is the associate in the hemet location. Also very rude stay away at all cost