brought a battery ! was supposed to get $30 credit on next purchase ! i asked how long was the…read morecredits good for ? he said forever just use your phone # ! went to buy windshield wipers , they could not find my credits ! called reginal manager , he told me call rewards ? called them they told me all they had records of was me exchanging a battery ! i told them i paid between $200-$300 and was supposed to have a $30 credit on next purchase ! they had no records of it ! tried to call reginal manager again ? he will not call me back ! mad as hell ? lost $30 credit and no one will help me ! finally got ahold of reginal manager and he got me $30 off 3 windshield wiper blades ! only paid $17 ! Im satisfied , happy customer again !

Earlier in the year I came by to wait for my ride out front as it is a DOJ pickup area for metro…read moremobility to pick me up assigned to the city. The manager came out and accused me of loitering pointing to a sign I couldn't see . I'm half blind so I can't see the sign. I tried to explain it was a designated pick up area by the city. Not listening to my explanations he swore at me saying "I don't have to take up anything with the F;@$(g City. Get off the property or I'll call the police". I left and made different arrangements for a location that allows me to A- do business and B- stand or front to wait for my ride. Now they've lost more customers who I know go to this location but they've lost customers with metro mobility. My driver went into the store because he could not find me out front and the manager was up tight stating store policy is to not loiter out front. He followed the driver to his car and cussed him out with two other adults in the back seat with the IQ of ten years old seeing this shameful behavior. It gets better. I called the regional headquarters and got passed around like a basketball between three people before someone finally took my complaint down. And here's the kicker. Not one single apology - FROM ANYONE! Bottom line. Don't shop here. Look t the google reviews too There's a common theme of RUDENESS! How this place stays in business is beyond me.

Great employees with a positive attitude. typically busy at this location, so expect to wait a but…read moreunless it's early/late at night. staff will always find a way to help you if they can though, if not they'll point you in the right direction.

I was traveling thru from Tucson, AZ and needed some help with my a/c fuse. Two different people…read moreassisted me and made sure I was able to get my old fuse out (lent me a needle nosed pliers). They did this even though the total sale was less than $5. This would be my auto parts place if I lived here!

Had the absolute best experience here - the lad that helped me out (Cheyenn) went above and beyond…read moreto help me out. Give that guy a raise!

Omg! Those guys are amazing!!! I had been to 3 other places trying to diagnose my engine light…read moreerror code. No one could figure it out. I stopped there tonight and was fortunate enough to meet Nick and Freddy. Geniuses. They figured out it was a fuse and an oil pressure sensor. They went to so much trouble for me. I feel like a made new friends in the neighborhood I will ALWAYS only go there when I need help. Thanks guys!!!

Came in here to buy a yellow top optima battery because a google search said it was the cheapest…read moreplace in town by $50. It wasnt and they couldn't price match the web. The guy behind the counter asked about the application (a regular car without a lot of accessories). He stated the yellow top would not work because it required heavy discharge and in his 20 years of experience the battery would go dead quickly in a regular car. so he said the red top optima was the battery needed and he didn't stock them. Being a licensed engineer with 35+ years of experience, and 50+ years of experiencing wrenching on cars, his explanation didn't made sense to me. So i bought a battery someplace else.

Really great service! Oscar is a true professional that helped me rule out some costly issues and…read moreget me on the right path. Come here first and always!

Very friendly staff. Store was also clean. I came to pick up an order that I placed and they were…read morevery prompt to have the order ready. When I arrived I received the order right away.

Needed Goop for a kayak repair project. Immediately greeted by a pleasant young man in a letter…read morejacket. He was quick to help me find what I needed. Register transaction was seamless. He thanked me. Although I really don't think his intentions were disrespectful, most men my age (50+) don't like to be called 'Boss'. If he felt or the company expects a term to be used, 'sir' would be fine.

Do Not Purchase Auto Parts from this Location. Two of the Driver's are RUDE and Obnoxious!! One…read moreDriver's plays video games on his phone and eats more than he Deliver's Auto Parts. Store Manager is a nice Lady but very little leadership skills. Dysfunctional Operated Store.

it has been a decade of so since leaving my last poor review of this location. My experience over…read morethe last 2 days prompts an edit. The purchase and core return of a new battery went very smooth. The previous Manager was no where in sight. Maybe working for a competitor. About the only suggestion I have for this particular store is 'relocate' ..... The current physical location is terrible for a retail business. Hard to see from a major road. and even harder to get to if you do manage to spot it.

Gilbert was super helpful and saved the day replacing my battery. He was pleasant and took all…read morechallenges in stride. I would totally shop here again no doubt!! Very thankful customer, Bridget Meyers

Jerry was great. The store was busy and I'm guessing the other guy called in. He took care of…read moreeveryone well and with patience and extra attention to detail. Good job.

For me after dealing with the predecessor leadership very successfully. This experience did not…read morecome across as a customer friendly operation. Nor where they seemed focused on meeting customer needs. Called ahead for a pre quote that under estimated the cost of the service. The service advisor not able to Listen and comprehend what the customer was requesting. Ask the Service representative to move out of my way to be able to get in the car to and shut the car off correctly. He did not comply and after I waited for what seemed to be an eternity for him to move. Called back talked to the service manager. She explained cars previously served here contain an incomplete history of car service previously preformed. Proceeded to explain how I was wrong in the pre quote pricing. The rebuked me for the way I handle the situation. Busically the customer is wrong Really miss the previous ownership and the way they respected the customer.

I made an appointment for 7am Saturday And they opened just…read morebefore 7am. My service was great. They rotated tires and oil change. 5 stars all the way. I recommend them Richard Garrett

David and Foxx made my quick trip to AZ work effortlessly! I just needed a rear wiper blade, Foxx…read moretook it off, showed me what he uses on his car and David installed it for me, 5 minutes! Thanks guys!

Big kudos to Raphael A.! He helped me find a new battery for my SUV, and showed me step-by-step how…read moreto install it. Super chill and super helpful. Thanks again!

In town for a few weeks and have been in this store 3 times…read morenow. Have always found everything I needed, with the help of the friendly and very willing to help crew. Prices are right and they installed the windshield wipers I bought EVEN in the FREEZING weather. Always a greeting when I come in and a thank you when I leave. When in town, this will be my store..

EION AUSTIN, the manager, was extremely unprofessional, rude, and demeaning. Based on my experience…read moreand the way I was treated, his behavior does not reflect a respectful or healthy environment for customers. No woman should be made to feel intimidated or unsafe simply for voicing a concern about her vehicle. I would avoid this location.