After having my car at KSouth Automotive, Colorado Springs, for a tire rotation only 5 months ago…read more(6,000 mi.), I turned off a highway onto a dirt road and one wheel fell off my car! 4 out of 5 studs were broken, and the lug nuts gone, except for one with half of the stud still in it. 3 car experts all told me that the tire was not torqued, or it was torqued wrong! The moulding above the tire, under the rear door, and the bumper were broken loose. I took the car to the shop and it was clear that the owner (Ken Southers) was not willing to admit that his mechanic may have missed the last tire. He did ask when was the last time I had my timing belt changed!?!?!? I watched Ken take the car into the bay where he said he would look at it. He did not. I watched him through the window, situated between the lobby and the bays, and he never looked at the wheel. Rather, he chatted with an employee at the front of my car who simply took a lug wrench and tightened my NEWLY replaced and properly torqued wheel, then drove my car out of the bay and told me they didn't find anything. He asked what I wanted from him--I wanted reimbursement for my car expense and lost wages that day. Ken got defensive and began to blame me for the problem. He refused and the argument ensued. Basically, do not take your car to this deceptive, irresponsible shop. Ken will tell you one thing and do another. He clearly does not take responsibility for the average work done here. Go to Accelerated Auto next door

Came in for a transfer case replacement and am now having problem after problem with the car. Due…read moreto the repair being done poorly I am having leakage and need another major repair. They didn't charge me as much as some other places quoted for this repair but you get what you pay for.

So anyone that knows me knows I love my cars, and that I love my cars clean! I am that person that…read moregets my car detailed weekly because I like them to look nice! I decided to have my Jag coated to see if it would make a difference in keeping it clean and protecting it- I hate that the weather and road conditions in Colorado make it almost impossible to keep a car clean, between the rain storms sometimes daily in the summers and the snow plus gravel (that they use on some of the roads up in Monument) to the Salt that sticks to my cars during my daily commutes between the springs and denver on I-25! I've had my Jag back on the roads for a week since having it coated and I am amazed at the difference! Not only did Ron at Ceramic Pro make my paint look absolutely New and Beautiful again but it snowed the day after I took it home and then again the next day and my Car still looks Beautiful after driving it on the Colorado roads!! (the pics attached are what it looked like after driving it in a snow storm on muddy, wet and salted roads!) I'm really impressed with the results and would recommend this product and service on any Car- I will for sure be getting Ceramic Pro on my Range and Excursion soon! Also after driving on these winter roads and getting my car really dirty for a week- I took it and sprayed it off and my car is again clean with very little effort and no scrubbing! Now that's impressive!

I took my brand new car to get a small dent repaired, probably about one an half inch in diameter…read more When i got the car back the dent was gone, however i noticed bubbling on the paint, although minor and noticeable up close, it should not had happened. I tried to contact the repair shop but didn't get a response back.

Excellent customer service and fantastic work ethics this is my go to place for any work I need on…read moremy vehicle

Yep, I'm a dumbass and dented my own truck. Sure, it's old but it doesn't look it so the dent was…read moremaking me crazier. Anyway, I stopped into several PDR shops in Colorado Springs to get a quote. None of them were as friendly as the folks at Diamond Hail and Dent. I was given a reasonable quote and asked about timing. I was shocked to hear they had an opening in two days! If you were in Colorado Springs during the summer of 23 you'd know why. I dropped my pickup off the night before and was assured it would be safe in their back lot. Next day, James called to let me know it was done. I told him I'd be down later in the day to pick it up. After lunch Crystle rang me up to make sure I knew it was done as well. I appreciated the extra communication. So many companies don't keep their word, and follow-up. It's very refreshing to find one that does. You can trust the team at Diamond Hail and Dent to treat you right, and do excellent work.

Excellent mobile mechanic, very knowledgeable in Mercedes and all makes and models,fast apptsread more

Figured out an electrical issue two other auto shops couldn't. Could not recommend more.read more

Arron and Phillip were nothing short of amazing, as always…read more They are so knowledgeable, resourceful, and fantastic communication. Their work is beyond perfect every time!

I am extremely disappointed in my experience with Nob Hill Bodyshop (NHB). I cannot attest to the…read morekind of work they do, but I can attest to the lack of communication and lies that I was told. This review is long (see below for the full experience) but here's a recap. Vehicle was heavily damaged in a hail storm on August 5, 2023. Nob Hill Bodyshop completed an in house estimate of the damage and added me to a waitlist where I was told there is a part shortage due to a strike that was going on at that time and it could be up to a few months. Time goes on and I called about every month for an update and was told in February all the parts had arrived and they would get me on the schedule soon after. Now we are in June and I continue to get the runaround story with them and ultimately found out they had not even ordered the parts yet even though they previously said they had. Due to my experiences, I went to a different local Bodyshop to get the work done. I would NOT recommend this business and am extremely disappointed in the lack of communication and lies they told. Full story below. My vehicle was damaged in a hailstorm on Aug 5, 2023. Based on some of the positive reviews, I selected this shop to do my repairs. I brought my vehicle to NHB where they completed their own in house damage estimate. I was added to the wait list and was told it could be a couple weeks to a few months due to the parts being on back order due to an auto workers strike... no problem. Months go by and I hadn't heard from them so I called them and spoke to the receptionist. She said I was number 6 in line and shouldn't be much longer, and said they should be able to get my vehicle in by the end of January at the latest. February 14 I called and was told the parts all are in but I was still on the waiting list. March 21st I was told I was number 5 on the list. Mid April I called again and was told a couple more weeks and she said there was a delay because of having to hire a new technician. End of May I called again and was told I am number 2 on the list. June 17, (nearly 10.5 months after the initial hail storm) I called again and was told I'm next on the list. I spoke to another shop who was able to schedule me a few weeks out. Insurance called and spoke to the shop before reassigning the body shop for my repair and was told by NHB that they hadn't even ordered the parts for the vehicle yet. I would NOT recommend this business and am extremely disappointed in the lack of communication and lies they told.

Chris has always done great work on my cars...he has now changed his shop to brakes and alinements…read moreso I dont know if he still does other work...I now need an oil seal fixed on my transfer case so will update review after I find out if he still does 4x4 work.

Fantastic shop and response. I needed 4 x rotors replaced before the weekend. Chris (owner) said,…read moreyep, bring it in at 2PM. After a dumb move of mine*, I was delayed by 2.5hrs. Chris still made time for me. One of the great things is that I learned from Chris. He is a master at his craft, pulling off bolts as if they were a slight inconvenience. Right tools, right job. Plus, he has Paco to keep an eye on suspicious eye on Chris. Thanks Again! 2016 Chevrolet Corvette *yes, there's a story

Great automotive repair shop. Emily runs the office. She is polite, courteous and they do…read moreprofessional work.

John Sparks is not only a professionally trained mechanic he has a stellar local reputation for…read morehonesty low price and a great listener, Great family man and community member.

This business owner is a stand up guy! He's honest and reliable. As I was speaking to him about my…read morevehicle, asking questions ect. I felt like I was talking to a friend. He also went above and beyond for my family. I'm so happy we found this mechanic. We are definitely hanging on to him. If you need a mechanic, I recommend him 110%

My car was hit and run while parked on the street in front of my house. Not knowing much about…read morecars, I thought I was looking at a $1300+ situation and was probably going to get rid of it. I knew I needed breaks and let the oil change go since I was under the impression I was getting rid of it. These guys were great! We spent $900 for everything and are safely back on the road. Highly recommend this place, super friendly and they do good honest work.