Such a good place I went there try to get parts for my vw rabbit and they have just what I was…read morelooking for. I would love to come again the owner was very nice and helpful.

Bought a lift glass replacement it was immaculate and installed flawlessly on my 2007 Jeep Grand…read moreCherokee. Very fair price, good people. Will return for more parts. Really saved the day, ty.

They're alright, but a bit on the expensive side for products out on the floor. As for parts, I've…read morefound them to be reasonable. I wish we had a better option closer to home.

Went to autozone because my car was having trouble starting. The guy didn't know they could test my…read morebattery, needed help to do this correctly. His manager showed him then disappeared telling him to change it out as it was corroded. He clearly did not know what he was doing, it took 70 minutes to change my battery and I have zero confidence it was done correctly. I will never return to Autozone, I have lost all confidence in them.

friendly, helpful staff. They have a great inventory of in-stock parts. And good pricing. Asp/…read moreParts Authority is becoming a first-call for me! Ben, in Medford

Massive warehouse at wholesale prices I love it!!! Reminds me of this massive auto warehouse in…read moreCarson CA. I definetly plan on comming here again for auto parts!!

After my car unexpectedly broke down right in front of NAPA Auto Parts, I was met with kindness and…read morecourtesy from the staff which was a relief to be met with compassion during an otherwise stressful and unpleasant situation. It's reassuring to know there are good people all around us.

Great employees the took time to explain all the products I purchased and inquired about. They even…read moreexplained the problems I was having with my vehicle. After my bad experiences at Auto Zone it was a fresh breath of air when I went into Napa looking for answers and reliable products. Napa you solved the problems I was having with my vehicle, Thank you. Highly recommend this location.

People were friendly so far as pointing me in the right direction but offered no help. I had to…read morecarry a heavy pair of seats a long distance to my truck, I was not allowed to enter the yard With my truck, I understand that's a liability but they had no carts or wheelbarrels available to help that was disappointing although the price was fair. a little goodwill goes a long way. when you're 77 it's an exhausting experience.

This place is a gold mine when hiking to find parts. I do not order parts so cannot comment on that…read moreside of the business. There are loads of excellent condition parts to be found. The $5 dollar entrance fee is reasonable. Some days you have a scorching dust bowl, others a sobering mud pit. Wearing work boots and gloves is key. Same with a tool bag, backpack, and plastic bags to pack parts in. Hand wipes and paper towels are invaluable for cleaning hands, and parts to see their actual condition. Good to know the vehicle year/models I am looking for to tell the counter person so they can print me a list of the vehicle locations. I also bring a checklist with part numbers and descriptions to make sure I get the correct parts. Only noteworthy critique I have is that most vehicles have oily, rusty drive trains, etc thrown on the the seats. Unfortunately, that can make accessing the interior difficult and damages many interior parts.

This place turned me a way at 7:59 and I was needing a $200 part! I'll give my business to Brooks…read moreauto instead tomorrow

I stopped there while driving home, worried about my battery after having received a jump to start…read moremy car for the second day in a row. They tested my battery and sold me a new one even though the corrosion on my battery terminals was the real problem! And after I had specifically asked if the corrosion build-up on there could be an issue (and was reassured that it shouldn't be by the employee replacing my battery). The next day my car wouldn't start again. Went to Wagon Works and got the real problem diagnosed.

I'm shocked at how bad this service department is. This time - I had my car fob stolen & needed a…read morenew one ordered and programmed. They told me 3-5 days & $475. It ended up taking 16 days and costing $600. And I had to have my car towed because I left town right after my fob was stolen. The front office said they had it don't worry they'll take care of me and when I got back after five days not only did they not know where my car was they didn't have the fob that was apparently not delivered- even though they ordered it & I had paid for it 5 days before. They didn't know where it was. No car no fob? No call to update me ? They treated me with a very standoffish kind of vibe brushing me off, acting like it was my fault that they didn't know where my car was towed to. I walked about three minutes and found my car. Lazy ass staff. Really there is no customer service at this business. None of the staff is very professional. They should take a lesson or a class before they get hired. I wish I had other options for Volkswagen in this area because I would definitely go there instead of Sheppard. Train your people !!!!

Great service and people! Same day appointment and car was washed for free. Have had multiple VW…read moreserviced here.

Putting on a black armband. Was informed by the AAA the the battery on my Hyundai had gone over…read morethe lead and acid bridge to the land of dead auto parts. Got a jump and let the car run for 20 minutes while beloved Bride got dressed for the cold. Drove to Competition Auto Parts (fictitious name) and their price for a replacement was $200+. Decided against this price. Drove to Advance. Their agent told me he would NOT sell me a battery until they tested the on I had. Fine. Their battery was about $30 less, so even if I had a brick, I'd be okay. Testing proved my battery after 45 minutes of being recharged by running engine was now ALIVE! "Ha ha ha! Give my battery LIFE"! (Thanks to Mel Brooks and Gene Wilder). So, they fine folds at Advance did not charge me, sent me on my way and gets my eternal gratitude. If you decide to go there, tell them Perfesser Howard sent you. They'll have no idea who I am, but free advertising never hurts.

On Friday, Oct. 25 at 7:30 p.m. I needed a new battery. The only retailer who would install one was…read moreAAP. Shea was on duty. He was extremely patient, over 3 phone calls, in helping me find AAP. When I arrived he was helping a non-native English speaker find a rare part. AAP didn't have it and couldn't order it. Shea was infinitely patient. He found it online and wrote down for the foreigner where he could get it. Then Shea installed my battery. Krystal (Shea's boss) - Shea's a great employee. You'll never find one better. Keep him around. Duncan Murray

Nice people, but I don't trust their service prices. Quoted me $836.00 for 1.5 hrs of labor and a…read more200.00 Part. Dealership quoted $334.00 with an OEI part. I had prior work done at this business. Now I'm not so sure if I was overcharged, LIKE THE EXAMPLE shows. I will not be a repeat customer.

Took a 2005 Astro van into Jacksons auto in July of 2023 with 153K miles on it. A/C had worked up…read moretill then. They charged me $550 and it lasted till next spring. Took it back and they charged me $955 and it lasted till the following spring. Went in this July and they wanted $3250 to fix it. I seemed to have 3 parts that needed to be changed. Cost for parts $125 off the street. They said that they could sharpen there pencil and do it for $2550. I smell a rat here. Needless to say they are not the A/C specialists they are supposed to be. BEWARE!!!

When they were in business that recommended the perfect battery for me. They were always friendly…read moreand helped you find the need item.

Yelp 100 Challenge 57…read more Came in looking for a sunshade. Didn't notice other customers in the store at the time. Two gentlemen were working behind the counter and pointed me towards two types of shades. The shades weren't as thick as I was seeking and since the employees didn't offer assistance, I left. Store was clean and shelves were orderly however, would be wise to offer better customer service. Parking is available out front even during the current construction.